Administrator - Management Information and Risk and Assurance

Job Introduction

What does it take to become a leading health and social care organisation in the UK? It takes people who can turn lives around every day providing encouragement, delivering innovative services and generally improving life for individuals with a learning disability or those affected by drug and alcohol misuse or mental health problems, but it’s not just our front-line teams that make a difference,  so do the dedicated professionals who work behind the scenes to support the vital work we do and that’s where you can come in.

We are seeking a highly organised and proactive administrator to join our busy Risk and Assurance Team.

This is a fast-paced role that requires strong analytical skills, attention to detail, and the ability to use initiative to solve problems and manage competing priorities effectively.

This is a hybrid or remote permanent contract.

There may be an infrequent need to travel to our head offices based in London and Manchester.

We offer immediate start for a successful candidate.

Main Responsibilities

You will play a key role in supporting the wider team, maintaining high-quality data and maintain effective systems, that contribute to robust governance processes. The successful candidate will work closely with the Management Information and System Support Manager, to cleanse, analyse data and support the production of reports used across a range of governance groups within the organisation.

This is also an exciting opportunity to develop skills and gain experience in administering and enhancing our incident and quality management system, Vantage.

In this role you will:

• Provide specific administrative support to the Risk and Assurance Team including answering and logging calls, booking travel and hotels and managing email boxes
• To provide specific administrative support in relation to team meetings and cover for other meeting administration where required
• Develop and maintain accurate records management and filing of information fundamental to the team and the wider organisation 
• Support the analysis of systems and data, identifying trends and querying anomalies, escalating appropriately
• Utilise systems across the department to enable robust information data gathering and appropriate use of business intelligence
• Support with the collection, cleansing and analysis of data from various sources
• Support and coordinate the production of management information that demonstrates compliance in accordance with regulatory standards and recognised governance processes within the team and organisation within role boundaries
• Support the development and maintenance of R&A dashboards to identify areas of good practice and services of concern

The Ideal Candidate

Key to the role are excellent communication skills both written and verbal, with the ability to communicate with a wide range of audiences. Strong analytical skills with evidence of effective problem-solving abilities. A high level of accuracy and attention to detail is crucial. As this role sits in a fast-paced environment it is essential that you have a high degree of organisational skills and the ability to adapt quickly

You must have a good working knowledge of Microsoft 365 applications including Word, Excel, Outlook, PowerPoint and Teams. The ideal candidate would be comfortable with Excel to produce graphs and dashboards to a high standard. Whilst not essential an understanding of other reporting applications e.g. Power BI or Tableau would be useful to the role.

Experience of diary management and coordinating meeting, including supporting agenda setting and minute taking.

Whilst not essential having a health and / or social care understanding would be advantageous. Having experience of contributing to qualitative and / or quantitative report writing. Experience of cleansing data, being able to spot errors and analysing large volumes of data would also be valuable.

Why Join Us?

As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer.

We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support.

What Benefits Will I Receive?

We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package.

You will get 33 days’ paid holiday a year, increasing with each year of service up to 35 days. Plus the option to buy additional holidays and spread the cost.

Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

Turning Point