Solutions Coordinator - The Orchard

The Orchard is seeking a Physical Sales Coordinator on a 1 year Fixed Term Contract who will be responsible for the running of daily administrative data reporting for the wider team including collation of information, delivery of various reporting summaries, processing orders and providing ad-hoc cover for office administration activities.  

This is a highly responsible role that requires working to strict deadlines, a keen eye for detail, and a love for all types of music.

As a team we meet in the London office from Monday–Thursday.  People may choose to work remotely on Fridays.  

What you'll do:

• Delivering punctual, accurate and detailed key reports, both scheduled and ad hoc.
• Creation and maintenance of various internal spreadsheets and reports to support physical sales team
• Assist in maintaining Amazon reporting and administrative tasks primarily but not limited to, stock, pricing and product queries.
• Assisting with sales orders across the team
• Point of contact for chart registrations and queries
• Handle requests or queries from physical sales team, also for AWAL
• Supporting local management, team leaders and wider team with ad hoc tasks as required.
• To work with and support various departments across a broad range of tasks.
• Continually identifying process and procedure improvement of existing tasks.
• As part of the team, working proactively with all departments to ensure effective workflow.

Who you are:

• Appreciation and understanding of the wider music industry, with particular focus on the physical music landscape.
• Proven experience and knowledge of Microsoft Office (particularly Excel) and Google Suite.
• Excellent organisational skills.
• Attention to detail.
• Experience of working in a customer facing capacity
• Experience of working in a fast-paced environment.
• Proactive and collaborative.
• Able to analyse and manipulate large volumes of data.
• Excellent personal organisation and strong administration skills.
• Problem solving and able to work independently and use own initiative.
• Clear and strong communication.

What we give you:

• You join a vibrant global community with the opportunity to channel your passion every day  
• A modern office environment designed for you, empowering you to bring your best  
• Investment in your professional growth and development enabling you to thrive in our vibrant community  
• The space to accelerate progress, positively disrupt and create what happens next  
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives  
• We provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus loads of music industry perks. There’s also time off over winter break  

Equal Opportunities

As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.

We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.

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Please note that applicants must be at least 18 years of age.