Founders Associate

Our Mission
Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets.

The Team
-> Founded by Harvard grads / 3rd-time founders --- also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).
-> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) --- we like moving fast, and we hire people that do as well.
-> Driven by mission, guided by values (see below) – in deed, not just word.
-> Team as global as the mission, >30 languages from 25 countries (i.e., if you’re interested in learning to make Chicken Moambe, we’re the place).

About Us
Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment.  Read more about the journey in Reid Hoffman’s words or TechCrunch article

Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously.  Taptap Send allows immigrants to send money home instantly and with no fee*, saving money in the process. With a formal market size of >700B alone, we’ve got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that’s just the beginning...

*We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF).

Our Investors
Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels

Role

Taptap Send is looking for a seasoned, strategic operator to join as a Founders Associate. You'll work directly with our Founder and senior leadership, owning high-stakes, cross-functional projects that will define the future of the business. From the very start, you'll be in the driver's seat—crafting strategy, steering execution, and making an immediate impact. 

Every day, we’re moving billions of dollars across continents, serving diasporas in dozens of countries, and navigating the beautifully complex world of international finance. As we grow, we need someone who thrives in ambiguity, moves fast, and brings both analytical firepower and relentless execution to the table. This isn’t a role for the sidelines—it’s for builders who want to operate at the heart of a company scaling globally with urgency and purpose.

Why now? Taptap Send is at a pivotal inflection point—our user base is growing rapidly, new markets are opening up, and the challenges we face are more complex and exciting than ever. As a Founders Associate, you’ll be trusted with some of our most pressing and high-leverage opportunities. You’ll have close proximity to Leadership, exposure to every part of the business, and the chance to help architect the systems, processes, and strategy that will power our next stage of growth.

Responsibilities

• Own and lead strategic initiatives across the company—scoping opportunities, building execution plans, and delivering results

• Partner with cross-functional teams (Product, Finance, Ops, Legal, etc.) to turn strategy into reality

• Design and improve key business processes and systems

• Support prioritization and resourcing across major initiatives with executive leadership

• Conduct high-quality analysis using SQL, Excel, and other tools to support decision-making

• Collaborate with product and engineering teams to build internal tools that drive efficiency and scalability

• Help shape internal operating cadence, tracking KPIs and ensuring accountability

Requirements

• 4-8 years of experience in a high-performing, analytical environment (consulting, biz ops, startup/scale-up, or similar)

• Proven track record of taking initiatives from concept to execution

• Strong analytical skills; comfortable working with SQL, Excel, and data visualization tools

• Excellent communication and stakeholder management skills

• “Owner mindset” – thrives on responsibility and is equally comfortable in the weeds or thinking big-picture

• Bias for action and instinct to simplify complex problems

• Nice to have: fluency in languages beyond English, experience working in global or emerging markets

Impact first

Team next

Accept reality

Propose solutions

Win with grit

Be proactively candid, with yourself and others

Love the particular

Own it

Create positive energy

Maybe, even have fun

Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.

If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.