Medical Secretary

Job overview

An exciting opportunity has arisen for a highly motivated individual to become part of the Imaging Department at Cambridge University Hospitals NHS Foundation Trust.

This position would involve working within our established administration team as a Medical Secretary. The admin team work extremely hard behind the scenes to ensure that patients have a positive experience when they have contact with the service and we are seeking an individual who will be able to further enhance this team.

Main duties of the job

You will provide a comprehensive Medical Secretary and PA service to Consultants within the speciality, including coordinating meetings, optimising Clinic time, ensuring compliance with CCG requirements, producing clinic letters, other documents and dealing with patient and GP queries and concerns in a sympathetic and constructive manner.

Where required, line management of Band 3 support secretaries, including mentoring for career progression and overseeing the progress of Apprentices.

Working for our organisation

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Detailed job description and main responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

-       applied for a Graduate visa

-       or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

This vacancy will close at midnight on 2nd August 2026. 

Interviews are due to be held on 13th August 2026. 

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person specification

Qualifications

Essential criteria

• Educated to A Level or Level 3 Business Admin /IT qualification or equivalent experience including: - English GCSE pass at grade 4 or above - Maths GCSE pass at grade 4 or above

• Touch typing certificate or equivalent experience

• Audio typing experience

• Secretarial qualification (RSA III) or equivalent experience

Desirable criteria

• IT specialist, health informatics qualification or equivalent

• Team Leader/Management qualification

• Medical Terminology Certificate or equivalent

Experience

Essential criteria

• Experience of administrative work

• Prioritising, planning and organising own tasks

• Working within guidelines and developing administrative processes

• Customer service and dealing with enquiries in difficult situations

• Data entry and producing reports

• Experience of IT packages – Microsoft Office

• Secretarial and/or administrative experience including diary management, co-ordinating and arranging meetings, minute taking and developing templates

• Allocate and monitor of others

• Audio typing

Desirable criteria

• Familiarity with Epic computer system

• Previous experience of working in the NHS

Knowledge

Essential criteria

• Understanding confidentiality and data protection

• Understanding of customer services

• Office procedures

Desirable criteria

• Knowledge of Trust information systems

Skills

Essential criteria

• Ability to work as part of a team

• Excellent communication skills including telephone, e-mail and face to face

• Ability to organise and manage own timekeeping to schedule and deadlines

• Ability to adapt to change

• Ability to work under pressure

• Ability to store and safeguard confidential documents, both electronic and hard copy

• Ability to show attention to detail and accuracy

• Willing to take on and learn new skills

• Accurate and speedy typing and keyboard skills

• Good organisation skills

• Ability to use own initiative and work autonomously

Desirable criteria

• Ability to take and transcribe minutes

Additional Requirements

Essential criteria

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Together – Safe, Kind, Excellent.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Further details / informal visits contact

Name

Sian Redgewell

Job title

Directorate Support Manager

Email address

View email address on careers.cuh.nhs.uk