Senior Account Manager - Creative Agency

A unique opportunity awaits for a detail oriented professional to make their mark in the purpose driven creative sector.
Company overview: This growing creative agency partners with some of the world's most impactful brands, helping them define their purpose, connect with the right audiences, and amplify their positive impact. They foster a culture of fun, wellbeing, and growth with a passionate, skilled, and highly motivated team.
The Opportunity: The agency is seeking a talented Senior Account Manager to join their team. This position offers the chance to work with brands that truly care about making a difference, whilst developing your career in a supportive environment.
Role Overview: As a Senior Account Manager, you'll be a key part of the agency, joining a passionate team that thrives on creativity and excellence. You'll play an instrumental role in delivering successful projects for both new and established clients, from initial brief through to final delivery. This Senior Account Manager position is fully remote, with occasional in-person meetings in London or Hampshire when needed.
Here's what you'll be doing:

• Client Relationship Management: Build and maintain strong client relationships by understanding their business objectives and ensuring services align with their goals
• Project Coordination: Oversee planning, execution, and delivery of creative projects, ensuring they are completed on time, within scope, and budget
• Strategic Planning: Collaborate with clients and internal teams to develop strategic plans that address client needs
• Team Collaboration: Work closely with creative, digital, and development teams to ensure seamless communication and project execution
• Quality Assurance: Review deliverables with meticulous attention to detail, ensuring they meet client expectations and high standards
• Information Gathering: Ask insightful questions to collect comprehensive information needed to meet client expectations
• Brief Delivery: Clearly communicate project requirements to the team, ensuring everyone understands the client's needs
• Client Feedback: Run detailed Q&A sessions with clients and thoroughly check all deliverables match requirements

Here are the skills you'll need:

• Minimum of 3 years in account management within a creative or  digital agency environment
• Excellent verbal and written communication skills
• Strong organisational abilities with capacity to manage multiple projects simultaneously
• Proactive approach to problem-solving and issue resolution
• Experience in healthcare, pharmaceutical, or digital transformation sectors beneficial
• Understanding of agency workflows and systems
• Exceptional attention to detail and quality assurance capabilities
• Ability to work collaboratively in a team-oriented environment
• Genuine interest in creative processes and delivering outstanding work

Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.
Here are the benefits of this job:

• Collaborative Environment: Work with a team of passionate creatives dedicated to producing exceptional work
• Professional Growth: Opportunities for continuous learning and career advancement
• Flexible Working: Fully remote position with support for a healthy work-life balance
• Competitive Compensation: Salary range of £35,000-£44,000 per year plus company pension

Pursuing a career as a Senior Account Manager in the creative agency sector offers unique advantages, particularly within purpose-driven organisations. This role provides the opportunity to work with brands making positive global impact, while developing versatile skills across different industries including healthcare and pharmaceuticals. The creative agency environment fosters innovation and continuous learning, allowing you to expand your professional capabilities while contributing to meaningful projects that make a difference in the world.
If you're a detail-oriented Senior Account Manager with exceptional communication skills and a passion for creativity, please submit your CV.