Operations Sort Senior Agent

Operations Sort Senior Agent

Location: DHL Aviation, East Midlands Airport

Contract type: Permanent

Hours: Rotations Tuesday to Friday and Monday to Thursday 19.00 to 5.30

Department: Operations

Grade: N

DHL is the most international company in the world with a global network in over 220 countries and territories across the globe, and a workforce exceeding 500,000 employees serving 2.8 million customers worldwide. We pride ourselves on our inclusive and diverse workforce, as demonstrated through our initiatives such as DHL4All.

As DHL continues to grow, we’ve an excellent variety of employee benefits available!

These include:

· Competitive salary, including unsociable hours shift allowance

· Annual bonus up to 5% (depending on company performance)

· Free onsite parking

· My DHL Rewards (discount, saving, cash back at over 3000 retailers)

· Pension Scheme with up to 6% company contribution

· DHL Share Purchase Plan (after 3 months)

· Private Medical Scheme (after 12 months)

· Access to Occupational Health

· Enhanced Maternity pay (after 12 months)

· Cycle to Work scheme

· CIS Induction – a week’s all expenses paid induction to our Company Values!

· HealthyMinds – Employee Assistance Programme

✅What You’ll Be Doing

* Deliver nightly reports to Sort Supervisor
* Stand in as cover for the Supervisor when necessary
* Engage and deliver nightly performance dialogues and briefings to team
* Carry out any analysis and reporting for operational needs
* Checking quality of work within team to ensure KPI's are met, and to provide support, and coaching where required
* Support the supervisor team in leading and motivation staff
* Ensure health and safety standards are met, and any issues reported through safety conversations
* Secure and weigh of all export containers and recording/passing this information on to all relevant departments
* Loading / unloading of freight
* Checking the freight is packed correctly and is safe to be moved around the network
* Ensuring freight arrives at the correct area in a timely manner
* Moving / lifting boxes up to 25kg (using lifting aids if required)
* Scanning of shipments to capture location details and data information
* Keeping the warehouse environment clean and tidy
* Reporting any faulty equipment to management
* Ensuring chutes are kept clear
* Utilising the AS400 Scanning System for the import/export of all WPX shipments
* Inspect shipments for damages and defects
* Securing all export containers
* Follow compliance regulations including Dangerous Goods & security procedures
* To work within time frames whilst responding positively to last minute changes
* Checking of freight to the correct destination container/area
* Utilising the AS400 Scanning System for the import/export of all WPX shipments
* Safe driving of warehouse machinery/equipment
* All employees are responsible for the health and safety of themselves and also those affected by their activities

⭐What You’ll Bring

* Sound knowledge of DHL procedures (training will be provided)
* A good understanding of equipment that is used in operation
* Ability to work as part of a team
* To be physically able and have manual handling skills
* Forklift and equipment training
* Basic awareness and load list training
* Willing to work varied and flexible shifts
* Knowledge of NMIV/AHS systems
* A safety first attitude. You must conduct yourself in an orderly manner within the workplace, ensuring that correct uniform and PPE is worn when required

Applications: To apply for the position, please submit your CV detailing your full and complete 5 year history including employment, education and any gaps of unemployment longer than 28 days. Please note, if you are an internal applicant you are required to let your manager/supervisor know that you are applying for a new position.

️ Closing Date: 15 th July 2026

Apply now and be part of a team that keeps the world moving. ✨