Property Administration Apprentice

Summary

Cow & Co Properties Ltd are looking for an organised and confident individual that wants to be involved within the property and lettings industry. Provide support day to day to the team, ensuring the highest levels of customer care is delivered. You will receive training and experience within all areas of Business Admin and Property Management.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course

Business administrator (level 3)

Hours

09:00 until 18:00, with 1 hour unpaid lunch break. Days to be confirmed.

40 hours a week

Start date

Monday 6 July 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The role offers a diverse range of tasks within a property company as follows:

• Advising clients about the letting process and rents
• Registering applicants
• Meet and greet people
• Organise viewings
• Feedback to landlords/tenants/applicants
• General admin duties
• Customer service
• Dealing with queries/enquiries
• Managing files
• Send emails/letters
• Sales/marketing
• Assisting in tenant/property management
• Property research
• Answering phone/taking accurate messages
• Data entry
• Payments
• Tenant referencing
• Compliance
• Complete inventories
• Social media
• Sending property lists

Where you'll work

1 BARLEY MOW PASSAGE
LONDON
W4 4PH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DAVIDSON TRAINING UK LIMITED

Training course

Business administrator (level 3)

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Full on-the-job and off-the-Job training will be delivered supported by our Training Provider – Davidson Training UK Ltd
• All training will be carried out within the workplace during working hours
• Business Administrator Apprenticeship Standard Level 3
• Level 2 Functional Skills in English and mathematics (if you already do not hold the equivalent)
• Full training will be given leading to a recognised Business Administrator Apprenticeship Standard

Requirements

Desirable qualifications

GCSE in:

• English (grade Grade 4-9 or A*-C)
• Maths (grade Grade 4-9 or A*-C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Attention to detail
• Logical
• Excellent communication skills
• Self-motivated
• Able to identify opportunities
• Tenacious and resilient
• Driven and determined
• Ability to prioritise
• Customer focused approach
• Confident and persuasive

Other requirements

Closest Station is Chiswick Park, please make sure you can commute to our office within a reasonable time.