ICT Technician Job Description Template
Our company is looking for a ICT Technician to join our team.
Responsibilities:
- Create and maintain a purposeful, orderly and productive working environment;
- Provide support and guidance to staff and students on the use of the school’s ICT systems;
- Installation of software and hardware;
- Troubleshoot software and hardware;
- To support teaching and learning in the general running of the ICT rooms to ensure lessons are efficiently serviced;
- To undertake the necessary training associated with the post;
- To contribute to provide of physical security measures to protect against loss of equipment;
- To train other staff;
- Assist with support of the Company’s PMS, EPOS, S&C, MC, HR, and Payroll systems;
- You shall assist with installation and configuration of hardware and software including new releases, carry out testing and train staff and students;
- To ensure that at all times ICT facilities are fully functional and secure;
- You shall assist administrative staff with hardware and software operations as required by Your line manager;
- To provide support for the development of the multi academy website’s/VLE through the Strategic ICT Operations Manager;
- Maintain and support the backup system and disaster recovery activities;
- Maintenance of Health and Safety issues related to the use of ICT.
Requirements:
- Good Written and communication skills Good inter-personal skills;
- It related degree or other qualification;
- Windows Server 2008+
- Customer Service;
- Microsoft Office 365;
- Proven experience;
- Knowledge of LAN/WAN, DHCP, TCP/IP, IIS, Cisco switches, VOIP;
- The ability to work to deadlines. Keep accurate and detailed records and data;
- Full UK driving license;
- Active Directory;
- Group Policy;
- Minimum 2 years experience in a similar position.