Graduate Software Support Engineer Job Description Template
Our company is looking for a Graduate Software Support Engineer to join our team.
- Respond and report on customer technical issues;
- Scripting to try to resolve issues;
- Work on front-line support for a range of cutting edge software;
- Ensure new software implementations are running smoothly;
- Liaise with the development team to resolve issues.
- Ability to quickly pick up new technologies;
- Excellent communication skills;
- Ability to remain calm under pressure;
- Enthusiastic, have excellent problem-solving abilities and be keen to learn;
- Proven ability to work with data and analytical tools;
- Due to the nature of the work you should be willing to work on-call and some shift patterns.