Graduate Software Support Engineer

Graduate Software Support Engineer Job Description Template

Our company is looking for a Graduate Software Support Engineer to join our team.


  • Respond and report on customer technical issues;
  • Scripting to try to resolve issues;
  • Work on front-line support for a range of cutting edge software;
  • Ensure new software implementations are running smoothly;
  • Liaise with the development team to resolve issues.


  • Ability to quickly pick up new technologies;
  • Excellent communication skills;
  • Ability to remain calm under pressure;
  • Enthusiastic, have excellent problem-solving abilities and be keen to learn;
  • Proven ability to work with data and analytical tools;
  • Due to the nature of the work you should be willing to work on-call and some shift patterns.