Salesforce Administrator

Salesforce Administrator Job Description Template

Our company is looking for a Salesforce Administrator to join our team.


  • Developing, creating and maintaining reports and dashboards;
  • Daily administration and support;
  • Keep abreast of latest releases;
  • Work on Salesforce project roadmap;
  • Work with the Customer Experience Platform to deploy the product across the EMEA region;
  • Supporting large data quality projects;
  • Work with the EMEA technical teams to support the design, quality, fit for purpose features and solutions;
  • Automate business processes within the database to ensure high quality services, streamline processes and achieve greater efficiency;
  • Producing reports on campaigns and marketing data;
  • Gain an understanding of the problems faced by the business and act as the champion of the what and why;
  • Requirements gathering and stakeholder management;
  • Provide training and support to internal power users;
  • Data hygiene – Clear down duplication of contacts & companies, to meet targets set in advance by the Head of Demand Generation;
  • Data migration;
  • Heavy data entry.


  • Strong Salesforce administration experience;
  • Experience with configuring Pardot or other similar marketing automation solution;
  • Proven experience within an multiple integration point environment;
  • Experience in both lightning and classic;
  • Creation of Salesforce reports and dashboards;
  • Salesforce.comAdministrator Certification;
  • ADM 201, Sales Cloud/Service Cloud/Community Cloud Certificates;
  • Strong stakeholder management skills;
  • Great communications skill (Both written and verbal);
  • Excellent knowledge of all aspects of Salesforce configuration & functionality;
  • Salesforce Administrator Certification;
  • Professional experience with software implementation, integration and support;
  • Outstanding written and verbal communication skills;
  • Administrator Certification;
  • High level of expertise regarding data models, database design and development.