Spanish Customer Service Job Description Template
Our company is looking for a Spanish Customer Service to join our team.
Responsibilities:
- Answering and dealing with Spanish Customer Service calls from customers. There is NO cold calling required with this position;
- We offer full training for all duties to ensure excellence at all levels;
- Other duties may include Health and Safety duties, and other administrative tasks.
Requirements:
- Prior experience in Customer Service is useful, but not essential providing willing to learn;
- Knowledge of IT – Microsoft package, primarily Word and Excel;
- Able to work as part of a team and individually;
- Enthusiastic, motivated and friendly; ready to be part of a dynamic team of office staff;
- Ability to multi-task and prioritise;
- Able to make use of own intuition but not scared of asking for assistance;
- Professional attitude;
- Well organised and efficient with ability to pay attention to details;
- Willing to learn and continually build upon own level of experience;
- Excellent written and verbal communication skills;
- Able to follow and action instructions;
- Confident telephone matter with ability to communicate with Spanish customers.