Average salary: £36,405 /yearly
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£29k - £33k per annum
...00 - 33,000 per year Requirements: Proven experience in a 2nd line IT support role, ideally within a Managed Service Provider environment... ...technical documentation Escalate complex or unresolved issues to 3rd line support when required Work collaboratively with...SuggestedFull-timeHybrid workingOn-siteRemoteSet2Recruit
Gloucester, Gloucestershire9 days ago- £38k - £50k per annumEstimated...What youll be doing: As a 3rd Line Service Desk Engineer at Oriium you will provide advanced technical support to our managed service customers primarily focusing on the Commvault... ...from you if you: Have at least 2 years 2nd line experience supporting IT infrastructure...SuggestedFull-timeHybrid workingRotating shifts
£24k - £42k per annum
...Salary: £24,000 - 42,000 per year Requirements: ~### ~3-7 years of experience in IT support roles, ideally covering both 2nd and 3rd line responsibilities. ~ Technical skills in Windows 10/11 enterprise deployment, advanced Active Directory and Group Policy management...SuggestedDaily payHybrid workingOn-siteAkkodis
Nottingham20 days ago£32k - £40k per annum
...00 per year Requirements: ~ We are looking for a passionate 3rd Line Support Engineer with strong knowledge of Windows Server, Active Directory... ...serve as the main technical escalation point for our 1st and 2nd line engineers. Your key responsibilities include providing 2nd...SuggestedPermanentFull-timeHybrid workingOn-siteFlexible hours1 Tech Staffing Ltd
Princes Risborough, Buckinghamshire16 days ago£30k - £38k per annum
2nd / 3rd Line Support Engineer We are looking for a 2nd / 3rd Line Support Engineer to work onsite in High Wycombe for a IT Solutions Company. You should have a full driving license and be able to commute to High Wycombe daily. This is a very progressive role with excellent...SuggestedPermanentOn-siteImmediate start£18k per annum
...Autopilot, Intune, and Azure Proven experience in Desktop/EUC/IT Support roles Solid knowledge of Windows 10/11, Microsoft 365, and... ...the primary onsite point of contact for IT support Provide 2nd/3rd line support for Windows, Microsoft 365, printers, and peripherals...SuggestedFull-timeOn-siteKhuda Technology
Birmingham14 days ago- £25k - £34k per annumEstimated...truly BELIEVE in what theyre doing! Job Description: 1st Line Support Engineer This is a hybrid position with 3 days per week in... ...involves triaging issues and escalating more complex problems to the 2nd and 3rd Line Support teams when necessary. Youll be key in ensuring...SuggestedFull-timeHybrid workingOn-siteRemote
£30k - £33k per annum
...Requirements: Hands on experience within an IT support/service role Hands on exposure to... ...Responsibilities: Provide 1st and 2nd line IT support for hardware, software, and applications... ...Manage and escalate issues to 3rd line support or external suppliers where required...SuggestedPermanentFull-timeOn-site1 day/weekIntec Select Ltd
Aylesford, Kent4 days ago£28k - £32k per annum
...0 - 32,000 per year Requirements: Strong background in IT support within MSP or similar environments Hands-on experience with... ...technical challenges Responsibilities: Provide exceptional 2nd and 3rd line support across a range of technologies Troubleshoot complex...SuggestedFull-timeOn-siteChapman Tate Associates
Bradford19 hours ago- ...Desk Analyst, you'll be the first point of contact for technical support, ensuring smooth and efficient resolution of IT issues while... ...password resets and hardware part orders Escalate issues to 2nd & 3rd Line Support when necessary Collaborate with internal teams including...Suggested
£35k - £45k per annum
...Salary: £35,000 - 45,000 per year Requirements: ~2nd or 3rd line support experience ~ A true team player who thrives in a collaborative environment ~ Essential MSP experience ~ Networking knowledge focusing on Ubiquiti Unifi and Mikrotik ~ Windows Server expertise...SuggestedFull-timeOn-siteBennett and Game Recruitment LTD
Waterlooville, Hampshire2 days ago- £31k - £42k per annumEstimated...jobs are completed accurately on time and in line with the operations procedures. Youll be providing 1st line technical support and answering queries via phone and chat. Youll... ...as escalating more complex queries to our 2nd/3rd line support teams. Youll get to work with...SuggestedFull-timeOn-siteShift work
- £29k - £38k per annumEstimated...full time office based In this role you will provide 1st line system support for hardware and software issues. You will be expected to use... ...up to date as well as escalating more complex queries to our 2nd/3rd line support teams. You will get to work with 3rd party...SuggestedFull-timeHybrid workingOn-siteFlexible hoursShift work
£35k - £40k per annum
...40,000 per year Requirements: ~### ~ We are looking for a 3rd Line Support Engineer with strong experience in Windows Server, Active Directory... ...Responsibilities: ~ In this role, I will ask you to provide 2nd and 3rd line support, serving as the main technical escalation...SuggestedFull-timeHybrid workingOn-siteFlexible hoursXact Placements Ltd
Princes Risborough, Buckinghamshire15 days ago£35k - £40k per annum
...capability to work independently while effectively managing your time. Responsibilities: ~ In this role, you will manage 2nd and 3rd line technical support for schools, providing exceptional levels of customer service and support. You will be responsible for resolving and...SuggestedFull-timeHybrid workingOn-sitePlanet Recruitment
Princes Risborough, Buckinghamshire2 days ago- £52k - £70k per annumEstimated...employees. Coworkers who genuinely believe in supporting our customers and one another. We... ...Happen at CDW. Job Summary As a third-line Technical Engineer your primary responsibility... ...Resolving technical issues escalated from 2nd line support Investigating and...Full-timeRotating shifts
£35k - £40k per annum
...As the IT Network Support Engineer, you will sit within the Helpdesk team, providing expert 2nd and 3rd Line level technical support project services for the company's customer base. Your responsibilities will cover the full stack of Microsoft technologies, whilst also encompassing...PermanentOn-site5 days/week£40k - £45k per annum
...3rd Line Support Engineer Networking & Cloud / On prem Infrastructure Support An excellent opportunity has arisen for an experienced and... ...within a dynamic environment. Key Responsibilities: Provide 2nd and 3rd line technical support to clients, ensuring exceptional...PermanentHybrid workingOn-site- £31k - £43k per annumEstimated...Job Description Job Title: 2nd Line IT Support Engineer (NHS Experience) Location: Remote/Occasional Need in Leeds Day Rate: 370/day Inside... ...to networks VPN and remote access. Escalate incidents to 3rd line support or external suppliers as required ensuring clear...Daily payFull-timeOn-siteRemote
£38k - £43k per annum
2nd / 3rd Line IT Support Engineer Security Cleared Location: Corsham Hybrid Salary: £38,000 £43,000 + Excellent Company Benefits + TAX FREE YEARLY Bonus NexGen Associates are partnered with a leading IT Consultancy working within the Government and Defence sectors...Hybrid working£45.51k - £50.57k per annum
...ICT Operations Lead (Senior ICT Technician – Management Pathway). This is a hands-on role with 2nd/3rd line responsibility, working closely with an external IT support provider. It is an excellent opportunity for a Senior ICT Technician looking to step into management...PermanentFull-time- £33k - £44k per annumEstimated...Objective and Purpose The 2nd line support engineer handles and solves requests for support escalated from the 1st level and perform expert... ...satisfaction after resolution of incidents Escalate incidents to 3rd line support team as mandated by standard processes Document...Full-timeRemoteWeekend work
£41.04k - £41.6k per annum
...improve large-scale network, security and telephony systems Lead on new implementations and infrastructure projects Provide 2nd/3rd line support and take part in the on-call rota Work closely with suppliers, project teams and senior stakeholders Champion ITIL best...Full-timeRotating shiftsSalt
Street, Somerset12 hours ago- ...Job description IT Support Specialist – Client Support About People’s Partnership:... ...including AV systems. Performing 1st and 2nd line support duties to assist the IT Service team... ...productivity Preparing cases for escalation to 3rd line support team whilst maintaining the...Part-timeCasual workHybrid workingOn-siteFlexible hoursCrawley, West Sussex7 days ago
£19.78k - £23.82k per annum
...data network, security and telephony services Lead projects/implementations, working with PMO and technical teams Provide 2nd/3rd line support, incident escalation, SLA updates and supplier liaison Participate in shift pattern coverage and on-call rota...Full-timeShift workRotating shiftsRise Technical Recruitment
Norwich, Norfolk1 day ago£35k per annum
IT Support Technician – Field & Office Based Location: East & Mid Kent | Salary: Up to £35,000 doe Contract: Permanent | Full-Time or... ...the same in this fast-growing company! What You’ll Need: - 2nd & 3rd Line IT Support experience - Proficiency in Microsoft Server, Windows...PermanentFull-timePart-timeTerm-timeOn-siteFlexible hours£16k per annum
...Summary We are building a team to provide IT Support & Services to one of our critical public sector clients. You will be the... ...Escalation: Identifying complex issues that need to be passed on to 2nd or 3rd line support teams Customer Service: Keeping users updated on...ApprenticeshipHybrid workingOn-siteRemoteWork from homeMonday to FridayShift work£30k - £35k per annum
...00 per year Requirements: ~### ~4–10 years experience in IT support, ideally within an MSP. ~ Strong capabilities in Microsoft 365... ...the senior escalation point for complex incidents from 1st and 2nd Line support. ~ Troubleshoot issues across Azure, Microsoft 365, servers...Long-term contractFull-timeHybrid workingOn-siteIT Answers
Liverpool21 days ago£30.75k per annum
...50 per year Requirements: ~### ~ Previous experience in a 2nd line IT support or similar technical support role within a service desk environment... ...ticketing system for future reference. ~ Liaise with 3rd line support, infrastructure teams, and external suppliers to...Remote jobFull-timeVoyage Care
Remote19 days ago£40k - £45k per annum
...infrastructure, and digital transformation support to enterprises. With a reputation for... ...now! Responsibilities: Provide 1st - 3rd line technical support for all customers Ensure... ...Agreements Work closely with 1st and 2nd line technical support and other field engineers...Permanent
