Average salary: £39,298 /yearly
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£20k - £27k per annum
...knowledge of Windows 10 / Windows 11 Experience supporting Microsoft 365 / Office 365 applications... ...a ticketing system to resolve issues in line with SLAs and KPIs Providing desktop... ...problems Escalating more complex issues to 2nd Line support when required Supporting...SuggestedRemote jobFull-timeOn-site£26k - £30k per annum
...fundamentals including DNS, DHCP, TCP/IP and VPNs. Confident supporting users remotely and explaining issues clearly. Organised,... ...but not essential. Responsibilities: Taking ownership of 2nd line support tickets and seeing them through to resolution. Troubleshooting...SuggestedRemote jobPermanentFull-timeOn-site£38k - £42k per annum
...solver for our clients, ensuring systems run smoothly both remotely and on-site. Your duties will include: Delivering 1st and 2nd line technical support with professionalism and pace Troubleshooting hardware, software, and networking issues (Windows, macOS, AD, Exchange,...SuggestedRemote jobFull-timeHybrid workingOn-site£30k per annum
...(advantageous but not essential) Responsibilities: Provide support to the workforce across the trust ensuring that ICT hardware and... ...configuration, support, servicing and repairs of ICT equipment in line with the Trust ICT Roadmap Administer arrangements for securing...SuggestedRemote jobPermanent£25k - £30k per annum
...Salary: £25,000 - 30,000 per year Requirements: Experience providing first and second-line IT support Ability to communicate professionally and positively with customers Access to own vehicle for site visits Knowledge of ITIL processes (Change Management, Incident...SuggestedRemote jobFull-timeOn-siteAfternoon shift£42k per annum
...and verbal communication skills, with confidence in speaking to users at all levels ~-- Responsibilities: ~ As a hybrid 2nd Line IT Support Engineer, I will be the face of our technical support service, resolving issues in person and remotely while maintaining...SuggestedRemote jobFull-timeHybrid workingOn-site£46k - £50.8k per annum
...Creating or deleting IDs for Joiner/Leaver/Mover on Azure portal Knowledge in new Microsoft Teams creation in Teams admin portal L1 support knowledge of applications and SharePoint L1 support troubleshooting of Office applications Effective communication skills...SuggestedRemote jobOn-site£30k - £35k per annum
...Salary: £30,000 - 35,000 per year Requirements: ~3+ years experience in 1st/2nd line IT support ~ Experience with Windows Desktop OS (Registry, Services, Group Policy, MDM) ~ Proficiency in Office 365, SharePoint, Entra ID, Intune, Exchange ~ Knowledge of Windows Server...SuggestedRemote jobFull-timeOn-site£25k - £30k per annum
...year Requirements: Previous experience working within a 1st Line role, ideally within an IT Services environment Possess... ...hardware knowledge Responsibilities: Provide 1st (and some 2nd) line support by remotely troubleshooting, resolving, and escalating incidents...SuggestedRemote jobFull-timeOn-site£41.6k - £52k per annum
...Qualification ~ Strong understanding of LAN and WAN technologies including TCP/IP and DNS ~ Experience with supporting Microsoft server products ~2nd and 3rd line support experience ~ Prior experience of working in public sector or NHS Responsibilities: Manage 2...SuggestedRemote jobHourly payFull-time£30.75k per annum
...Salary: £30,750 - 30,750 per year Requirements: ~### ~ Previous experience in a 2nd line IT support or similar technical support role within a service desk environment. ~ Strong understanding of computer hardware, operating systems (including Windows 10/11), and common...SuggestedRemote jobFull-time£30k - £35k per annum
...000 - 35,000 per year Requirements: ~ Strong foundation in IT support with a desire to learn more ~ Experience with at least two of the... ...escalate service desk incidents Collaborate closely with 3rd Line Cloud Technical Support Engineers Follow and contribute to...SuggestedRemote jobFull-timeOn-site- £42k - £55k per annumEstimated...trials, and the pharmaceutical industry. • Provide training and guidance to junior team members. • Provide general infrastructure support to the department, including representing the company at industry conferences, presenting/teaching at department meetings, assisting...SuggestedRemote jobFull-timeOn-siteMonday to Friday
- ...technology team. This role will be instrumental in maintaining, supporting, and enhancing our IT infrastructure and cloud services... ...services General IT Infrastructure & Support ~ Provide 2nd and 3rd line technical support to end users ~ Manage on-premises server...SuggestedHybrid workingRemote
£25k - £30k per annum
...provider who operate primarily in the education sector, partnering with schools in the Thames Valley region.. Role Profile An IT support technician supporting users with a range of IT issues remotely as well as working on site in both a support and implementation...SuggestedRemoteWork from home£27k - £28k per annum
...systems, business applications, printing and networking Experience supporting Microsoft 365 Ability to work efficiently while speaking with... ...65 Security Office 365 More: We are looking for a 1st Line Engineer to act as the first point of contact for users needing...Remote jobFull-timeOn-site£30k per annum
...DHCP) Excellent communication skills both written and verbal Responsibilities: Act as the first point of contact for all IT Support queries Assist users remotely or face to face, providing deskside support when needed Work closely with team leaders and senior...Remote jobPermanentFull-timeOn-site£20k - £25k per annum
...Salary: £20,000 - 25,000 per year Requirements: ~ Recent university/college graduate or apprentice ~1st Line/Service Desk/Helpdesk experience ~ Application Support and Bespoke Software Support knowledge ~ Familiarity with Windows Server 2008/2012/2016 ~ Understanding...Remote jobFull-timeApprenticeshipHybrid workingOn-site£25k - £30k per annum
...Salary: £25,000 - 30,000 per year Requirements: Minimum of 1 year experience in a 1st line IT support role. Strong working knowledge of Windows 11, Microsoft 365, Exchange, and Active Directory. Experience with desktop and laptop hardware support. Familiarity...Remote jobPermanentFull-timeOn-site£32k - £35k per annum
...levels of hierarchy are essential. You must have full rights to work in the UK. Responsibilities: As a member of our onsite support team, your key responsibilities will include: Receiving and responding to incoming tickets from remote IT teams, providing support...Remote jobFull-timeOn-site£80k - £90k per annum
...professional prescription payment per annum. Additionally, you will have access to an individual learning budget of £500 per annum to support your career development. Join to drive real, lasting positive change for humanity. If you're interested in learning more about this...Remote jobPermanent£27.04k - £30.05k per annum
...Answering user queries via email, phone, or in-person and logging support tickets in the Jira Service Desk Ensuring that all incoming... ...IT Support Engineer to join our team and provide high-quality 1st Line Support to our pupils, staff, and visitors. Our benefits include...Remote jobFull-time£28k - £38k per annum
...Requirements: ~ We are looking for someone currently in an IT support role with experience in supporting users across Microsoft 365. You... ...and resolving user queries in a timely manner Handling 1st and 2nd Tier Support Working on continuous improvement projects to...Remote jobFull-timeOn-site£28k per annum
...user management At least 12 months’ experience in a similar IT support role Responsibilities: Acting as the first point of contact... ...support process Managing and resolving service requests in line with agreed SLAs Taking ownership of incidents from start to finish...Remote jobFull-timeOn-site£40k - £60k per annum
...Strong general educational qualifications Proven IT helpdesk support experience or equivalent customer service experience Excellent... ...support rota (approximately 1 week in 8) Escalate issues to the line manager according to procedure Maintain high-quality call logging...Remote jobFull-timeMonday to FridayRotating shifts£34k - £48k per annum
...working is not currently available Experience of working in a 1st/2nd line environment is preferred, but not vital Good customer service... ...for resolution Ability to work well in a team and support team members Good troubleshooting skills Responsibilities:...Remote jobFixed-term contractMonday to Friday5 days/weekShift work£25k per annum
...per year Requirements: Around 2–3 years’ experience in an IT support role Good customer service and communication skills Basic Microsoft... ...Willingness to travel to sites Responsibilities: First-line IT support for hardware, software, and applications Logging...Remote jobFull-timeOn-site£25k - £27k per annum
...000 - 27,000 per year Requirements: Experience in a customer support role with a technical service desk background Knowledge of Dynamics... ...for an organised and professional Service Desk Analyst/First Line Support to join our technical team serving a UK-wide client base....Remote jobFull-time£50k - £90k per annum
...listening skills) Proven track record in customer service and support Demonstrable organisation skills, including time management, prioritisation... ...rota (approximately 1 week in 8) Escalate issues to your line manager as appropriate and according to procedure Maintain a...Remote jobPermanentFull-timeRotating shifts- £32k - £43k per annumEstimated...configuring and implementing a new application to the organisation – we're the ones who do it! As an IT Engineer, you will: Provide IT support for TTS employees and contractors Solve tickets in our Helpdesk system Onboard new hires and offboard leavers Order and...Remote jobShift work



















