Average salary: £38,899 /yearly
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- £37k - £50k per annumEstimated...engineers and designers. This is a hands-on role at the heart of IT support, where you’ll take ownership of issues from first contact... ...thrive on variety and will be instrumental across 1st, 2nd and 3rd line support, balancing day-to-day ticket ownership with opportunities...SuggestedFull-timeRelocation packageRemoteFlexible hours
- £36k - £48k per annumEstimated...purpose of this role is to develop, maintain and provide technical support for the firm's IT Infrastructure and related solutions as well... ...in a responsible and innovative way. • Provide general 3rd line infrastructure support in-line with a) the needs of the Firm and...SuggestedPermanentOn-siteFlexible hoursRotating shifts
- £28k - £37k per annumEstimated...Job Title Senior IT Technical Support Specialist Location: Belfast Department: IT Reports to: IT Service Desk Manager... ...ITIL processes and service operations. Proven experience in 2nd/3rd line technical support. Advanced troubleshooting skills across Windows...Suggested
£32k per annum
...the same? Here at GXO, we are recruiting Technical Helpdesk Support as part of our Lifetime Services Helpdesk team. You’ll be at the... ...cover. What you’ll do on a typical day: Providing 2nd–3rd line support for system‑related issues, investigating incidents and delivering...SuggestedPermanentFull-timeNight shiftRotating shifts- ...Are you a skilled WINTEL & VDI Engineer looking to support a high-profile, mission-critical programme? This is a unique opportunity to... ...VDI Engineer (SFIA Level 3 or 4), you will provide advanced 2nd/3rd line support within the Service Operations and Resolver Group...Suggested
- ...the design, implementation, and operational support of enterprise grade federated identity and... ..., upgrade, and patching of PingFederate in line with UK enterprise standards. * Configure high... ...stores, and federation metadata. * Provide 3rd line support, root cause analysis, and...SuggestedHybrid working
- ...Italian Speaking Help Desk Analyst| 6 Month Contract | (Inside IR35) | Hybrid, Livingston... ...Service Desk provides first, second, and third-line support to colleagues across the business. You'll... ...provision * Work closely with the 3rd line and other support teams within Workplace...SuggestedDaily payFull-timeHybrid workingImmediate startRemoteShift workRotating shifts
£35.7k per annum
...Car 45 hours per week Renault Retail Group is looking for a supportive and proactive IT Field Engineer to join our friendly UK IT team... ...introduce efficient and compliant solutions. ~Deliver 1st, 2nd and 3rd line support, escalating complex cases when appropriate. ~Handle...SuggestedPermanentInterimNo agencyWork from homeMonday to FridayNight shift- £40k - £51k per annumEstimated...opportunity for an experienced Service Desk Analyst to join a fast paced team, with exposure... .... About the role: To provide 1st line IT Support ensuring incidents/requests are logged... ...resolution is not possible, escalated to 2nd/3rd line support analysts thus facilitating...SuggestedFlexible hours
£32k - £35k per annum
Deskptop Support Analyst Key Accountabilities: Assisting with overseeing the security aspects of the company / project IT set-up including... ...business environment. Proven experience of 1st/2nd and 3rd line infrastructure support. Knowledge of multiple desktop programs...SuggestedFull-timeRemote£35k per annum
...work for in the UK. FluidOne supports the needs of 2,000+ customers,... ...resolution. Reporting to the 2nd Line Team Leader, your responsibilities... ...Escalate unresolved issues to 3rd line support or external... ...and training to 1st line support analysts to improve their technical skills...SuggestedLong-term contractPermanentHybrid workingRemoteMonday to Thursday1 day/week- £22k - £29k per annumEstimated...exciting opportunity has arisen for an IT Support Analyst to join our IT team based at our training... ...position purpose is to provide 1st/2nd line technical and operational support for all... ...degree of customer service · Escalate 3rd line support queries effectively...SuggestedFull-timeRemoteFlexible hoursRotating shifts
- ...Equals comprises of three business lines and brands - Equals Money,... ...very close-knit, talented and supportive team from various backgrounds... ...The 1st Line IT Service Desk Analyst is responsible for providing first... ...unresolved issues to 2nd/3rd line support Communicate clearly...SuggestedFull-timeFixed-term contractRemote
- £37k - £49k per annumEstimated...the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers,... ...complex incidents and problems that cannot be resolved by 1st and 2nd line support, using deep technical knowledge and expertise. ~Take...SuggestedLong-term contractPermanentHybrid working1 day/week
- ...our brands. Job Title: Helpdesk Analyst Reporting to: Technology Support Manager Location: West London... ...Support Manager, this role provides first-line technical support to end users... ...complex or unresolved issues to 2nd/3rd line support teams where appropriate...SuggestedNight shiftRotating shifts
- £37k - £50k per annumEstimated...the top 25 Technology companies to work for in the UK. FluidOne supports the needs of 2,000+ customers, including 200 channel resellers,... ...root cause and escalate complex issues to appropriate 2nd or 3rd line support teams if necessary. ~Customer Communication: Maintain clear...Long-term contractPermanentHybrid working1 day/week
- £24k - £32k per annumEstimated...Specialist, you'll join a team of technical support experts dedicated to achieving outstanding... ...performance and support. Providing 1st and 2nd line support for the ECHO Field applications –... ...our SLA. Escalating issues to 2nd / 3rd line support, and other departments where...Full-timeHybrid workingOn-siteRemoteMonday to FridayRotating shiftsAfternoon shiftEarly shift
£35k - £41k per annum
...thrives on solving complex problems Previous experience as a Support Analyst, able to hit the ground running Strong SQL skills and a... ...experience would be an advantage Responsibilities: Provide 1st-3rd line support to clients, troubleshooting and resolving a variety of...Full-timeWork from homeProbationary periodContext Recruitment
Southampton3 days ago£40k per annum
...We are working with a leading global bank to hire a Support Engineer. This will sit in the Desktop Support team, providing high-quality... ...out desk moves and equipment changes as required Deliver 1st–3rd line support across hardware, software, and end-user applications...On-siteRotating shiftsAfternoon shift£30k - £40k per annum
...Significant experience with: ~- Microsoft Server Operating Systems (support & deployment). ~- Microsoft 365, Intune, Autopilot, and MDM... ...IT projects with minimal supervision. Providing 2nd/3rd line support on a fast-paced IT helpdesk. Designing and implementing...Full-timeOn-sitePerfect Path Recruitment
Caerphilly, Caerphilly10 days ago£28k - £32k per annum
...Train into Dynamics CRM, Sage CRM, C#, Javascript, SQL, Azure, Support, SSIS, This world class and award winning organisation has a... ...Responsibilities: Responsible for assisting with 2nd and 3rd line support issues Where required assist with 1st line support issues...Permanent- ...Job Title: Support Engineer Location: Brussels Project: Support Start Date:... ...Key Responsibilities: • Provide 2nd line (and occasional 3rd line) support for end users • Manage... ...experience as an IT Support Engineer / Support Analyst • Strong hands-on experience with...FreelanceImmediate start
£40k - £45k per annum
...virtualisation (Hyper-V) and networking (Meraki preferred) Exposure to firewalls (Checkpoint ideal) Experience operating across 1st - 3rd line support Comfortable working in a hands-on, deskside support environment Experience supporting multi-site environments is beneficial...Full-timeOn-siteThe Advocate Group
Boston, Lincolnshire8 days ago£40k per annum
...Salary: £40,000 - 40,000 per year Requirements: Strong experience in a 3rd line or senior IT support role Microsoft 365 administration (Exchange Online, Teams, SharePoint, Intune, Entra ID) Windows Server (2016/2019/2022), Active Directory, Group Policy Virtualisation...Full-timeOn-siteMiddle Recruitment Limited
Worthing, West Sussex10 hours ago- ...IT Support Engineer (2nd / 3rd Line) - London Smart Managed Solutions Smart Managed Solutions is looking for an experienced IT Support Engineer (2nd/3rd Line) to join our IT team. This is an excellent opportunity for a hands‑on technical professional who enjoys working...Long-term contractFlexible hours
£40k - £60k per annum
...Requirements: Active DV clearance is required Strong experience in Windows Server environments (AD, GPO, DNS, DHCP) Expertise in 3rd line support and troubleshooting Knowledge of VMware (vSphere, ESXi, NSX, vSAN) Experience with MECM, SCOM, and endpoint management...Full-timeCBSbutler Holdings Limited trading as CBSbutler
Westminster, Greater London17 days ago£29k - £39k per annum
...29,000 - 39,000 per year Requirements: Experience in IT support, particularly 2nd line support Strong troubleshooting and problem-solving skills... ...Responsibilities: Handle escalations from 1st Line Support and consult 3rd Line Support for complex issues Provide advanced...Full-timeSolus Accident Repair Centres
Stansted, Essex12 days ago£35k - £40k per annum
...000 - 40,000 per year Requirements: Strong background in IT support within MSP or similar environments Hands-on experience with Windows... ...challenges Responsibilities: Provide exceptional 2nd and 3rd line support across a range of technologies Troubleshoot complex...Full-timeOn-siteChapman Tate Associates
Burnley, Lancashire17 days ago£30k - £35k per annum
...Wildix Support Engineer (1st/2nd Line) Make.Contact (Part of Focus Group) | Manchester (Hybrid - 2 days/week) | £30,000 - £35,000 About Make.Contact... ..., ensuring timely resolution or appropriate escalation to 3rd line/vendor support Perform root cause analysis and document...Full-timeHybrid workingOn-site£36k per annum
...you’ll deliver end to end technical onboarding and provide expert support across client integrations. Key Responsibilities • Deliver... ...testing activities ahead of go live. • Provide 2nd and 3rd line support for live integrations, resolving incidents and service requests...
