Get new jobs by email
  • £29k - £38k per annumEstimated
     ...(95002), United Kingdom, Nottingham, Nottinghamshire Senior Complaints Insight Specialist About the role We are looking for a...  ...customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and... 
    Suggested
    Permanent
    Hybrid working
    On-site
    Work from home
    Monday to Friday

    Capital One

    Nottingham
    2 days ago
  • £48k - £64k per annumEstimated
     ...Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment...  ...banking powered by modern technology. Job Purpose The Senior Complaints Officer will work as part of the centralised complaints team... 
    Suggested
    On-site

    Arbuthnot Latham

    London
    27 days ago
  • £28.9k per annum

     ...sides.   The service deals with a variety of areas including banking, insurance, loans, mortgages, pensions and investments.   As a Claims Investigator you will be looking into a wide range of complaints received and conduct a fair and thorough investigation into... 
    Suggested
    Full-time
    Part-time
    Bank staff
    Shift work
    Weekday work

    Adecco

    East London
    more than 2 months ago
  • £27.98k - £40.8k per annum

     ...GoCardless is a global bank payment company. Over 100,000 businesses , from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across... 
    Suggested

    GCTestDesign

    Leeds
    12 days ago
  • £30k - £41k per annumEstimated
     ...friction Our Purpose: To empower everyone to access and move value At Yapily, we're building a powerful, scalable, and secure open banking infrastructure that redefines how the world interacts with value. Our open banking platform powers leading companies, such as... 
    Suggested
    Full-time
    Hybrid working
    On-site
    Work from home
    1 day/week

    Yapily

    London
    4 days ago
  •  ...We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide. We have been bringing...  ...colleagues. The role: We're looking for an Italian Complaints Handler to join our Complaints Team. If you're fluent in Italian and... 
    Suggested
    Sleep-in shift

    Collinson

    Haywards Heath, West Sussex
    8 days ago
  • £39k - £51k per annumEstimated
     ...Banking department's main responsibility is to deliver excellent customer service as well as market and promote products and services that the Bank offers to its customers whilst adhering to Head Office's and regulatory bodies' requirements. As an Associate Customer Service... 
    Suggested
    Permanent
    Full-time
    On-site

    Bank of China

    London
    24 days ago
  • £22k - £26k per annumEstimated
     ...Cantonese and Mandarin jobs, interview tips and London news: Your New Job Title: Mandarin Speaking Junior Assistant Customer Service-Banking The Skills You'll Need: Mandarin to a native level, relevant experience in Retail Banking or Financial Services. Your New... 
    Suggested
    Permanent
    Full-time
    Fixed-term contract
    Bank staff
    On-site
    Immediate start

    People First Recruitment

    Central London
    17 days ago
  • £26.2k per annum

     ...You’ll start your journey in one of our branches, providing face‑to‑face support to customers. While you’ll handle some everyday banking tasks, the heart of this role is helping people through important moments — offering reassurance, guidance and practical support. This... 
    Suggested
    Part-time
    Flexible hours

    Lloyds Banking Group

    Rochdale, Greater Manchester
    27 days ago
  • £37k per annum

     ...Job Title: Cantonese speaking Assistant Customer Service Officer (Banking, 6 Months Temp) The Skills You'll Need: Fluent Cantonese and...  ...by signing the agreement. Resolve customers’ queries/concerns/complaints and provide relevant information and support. Compliance &... 
    Suggested
    Permanent
    Temporary
    Fixed-term contract

    People First Recruitment

    Central London
    23 days ago
  • £13.87 per hour

     ...the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank. As a building society, we’re owned by our...  ...communication skills Ability to resolve issues and handle complaints Ability to build rapport and communicate effectively with Nationwide... 
    Suggested
    Hourly pay
    Full-time
    Immediate start
    Monday to Friday

    Alexander Mann Solutions (AMS)

    Hull, East Yorkshire
    23 days ago
  • £22k - £31k per annumEstimated
     ...resident expectations. Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with...  ...others Important Notice: Greystar will never request your banking details or other sensitive personal information during the... 
    Suggested
    Fixed-term contract
    Summer work
    Immediate start
    Flexible hours

    Greystar

    London
    17 days ago
  • £26.7k per annum

     ...Date live: 07/07/2026 Business Area: BUK Customer Care UK Area of Expertise: Banking Operations Contract: Permanent Reference Code: JR-0000120332 Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether... 
    Suggested
    Permanent
    Full-time
    5 days/week

    Barclays

    St Albans, Hertfordshire
    24 days ago
  • £2,223 per month

     ...TSB | Customer Service Consultant | Grade B | Branch Banking | Swindon | 12 Month FTC Country: United Kingdom IT STARTS HERE Santander ( is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey... 
    Suggested
    Long-term contract
    Full-time
    Fixed-term contract
    On-site
    Flexible hours
    Shift work

    046 TSB UK

    Swindon
    20 days ago
  • £26k - £34k per annumEstimated
     ...service. Previous customer service experience, particularly within banking or financial services, would be beneficial but is not essential...  ...settlement processing, cancellations, and withdrawals.  Refer complaints in line with policy and assist with resolution activities where... 
    Suggested
    Hybrid working
    Flexible hours

    Close Brothers Group

    Glasgow
    24 days ago
  • £250 per day

     ...Rockford Pay Overview This is an exciting opportunity to join Deloitte for an engagement with a leading global investment banking and asset management client, within their Global Banking & Markets division. This team facilitates the on-boarding of Prime Brokerage... 
    Daily pay
    Full-time
    Immediate start
    Monday to Friday

    Deloitte - Recruitment

    City of London, Greater London
    11 days ago
  • £38k - £50k per annumEstimated
     ...A branch based customer facing role primarily focused on generating revenue by meeting customer needs to personal banking and Advance customer segment, may provide service where required. Providing consistently excellent customer experience and encouraging customers to use... 
    Long-term contract

    HSBC Global Services Limited

    London
    11 hours ago
  • £28k per annum

     ...with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast...  ...improve the service for our customers. Responding to customer complaints and escalating issues as necessary. Supporting a continuous improvement... 
    16 hours
    Full-time
    Part-time
    Hybrid working
    On-site
    Work from home
    Monday to Friday
    Flexible hours
    Shift work
    Afternoon shift

    Starling

    Southampton
    23 days ago
  • £26k - £34k per annumEstimated
     ...We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work... 
    Permanent
    Hybrid working
    On-site
    Monday to Wednesday
    Monday to Friday
    Shift work
    Weekend work

    zopa

    Manchester
    21 days ago
  • £35k - £45k per annum

    An international Bank has an opportunity for conscientious Retail Banker to assist in its branch banking/operations. Your duties will include: Cashiering and supporting all areas within the branch operations Your experience must include: Fluency in Cantonese is ESSENTIAL... 
    Temporary
    On-site
    5 days/week

    Prime Personnel

    London
    15 days ago
  • £22k - £25k per annumEstimated
     ...customers feel supported? If so, join us as a Customer Service Advisor and enjoy all the rewards of working for one of the world's leading banks., You don't have to bring us banking or even customer service experience, but there are essential skills that we look for:... 
    Long-term contract
    Permanent
    Full-time
    Hybrid working
    On-site
    Remote
    Work from home
    Probationary period
    Monday to Wednesday
    Monday to Thursday
    Monday to Friday
    Shift work
    3 days/week
    Holytown, North Lanarkshire
    1 day ago
  • £66k - £88k per annumEstimated
     ...As Partner Sales – Core Banking Solutions (UK), you will play a pivotal role in expanding SAP Fioneer’s footprint across the banking sector. Acting as a trusted advisor at C-Suite level, you will identify opportunities, understand customer business drivers, and guide strategic... 
    Long-term contract
    Full-time
    Flexible hours

    SAP Fioneer

    London
    11 days ago
  • £27.7k per annum

     ...Advisor within our Customer Due Diligence or Business Onboarding team where you will provide exceptional customer service to our Business Banking customers while resolving complex cases and offering tailored solutions to ensure the needs of the customer is met. These are... 
    Permanent
    Shift work

    Barclays

    Greater Manchester
    more than 2 months ago
  • £24k - £32k per annumEstimated
     ...Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small...  ...started!  Check out the development opportunities in the Complaints team. Cardiff | 3 days in office, 2 from home (Fully office-based... 
    On-site
    Work from home

    Capital on Tap

    Cardiff
    3 days ago
  • £25.64k - £36.2k per annum

     ...Wealth Management & Insurance division covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking. We work to provide the best solutions to our clients in these three businesses in the 10 countries where we are present., At... 
    Permanent
    Full-time
    Part-time
    Hybrid working
    On-site
    Flexible hours
    Shift work
    Glasgow
    1 day ago
  • £22k - £30k per annumEstimated
     ...interpersonal skills. RESPONSIBILITIES Mitigate losses to the bank through early engagement with customers in financial difficulty...  ...in an appropriate and professional manner whilst adhering to complaints/escalation process Escalate complex queries or situations that... 
    Fixed-term contract
    Hybrid working
    Flexible hours

    Close Brothers Group

    Glasgow
    2 days ago
  • £28k - £37k per annumEstimated
     ...role. RESPONSIBILITIES Customer: Mitigate losses to the bank through early engagement with customers in financial difficulty...  ...dissatisfaction in an appropriate and professional manner whilst adhering to complaints/escalation process Escalate complex queries or situations... 
    Hybrid working
    Flexible hours

    Close Brothers Group

    Belfast
    19 days ago
  • £26k - £35k per annumEstimated
     ...client enquiry. This role will support the continued growth of our Banking and Direct Deposit business. Key Responsibilities: Client...  ...work when required. Compliance: ~ Dealing with clients’ complaints and errors in a timely manner, including following the laid down... 
    On-site

    Arbuthnot Latham

    London
    2 days ago
  •  ...by Mads Faurholt, serial entrepreneur, keynote speaker and bestselling author and Stefan Bruun, Forbes 30 under 30. They have started several companies, and exited companies with thousands of employees backed by investors, such as Goldman Sachs, Alibaba and The World Bank.... 
    Permanent
    Internship
    Summer internship
    Work visa

    Nova Founders Capital

    London
    a month ago
  • £27k - £36k per annumEstimated
     ...is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for... 
    On-site

    Feedzai

    Germany
    a month ago