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- £49k - £65k per annumEstimated...(95002), United Kingdom, Nottingham, Nottinghamshire Senior Complaints Insight Specialist About the role We are looking for a... ...customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and...SuggestedPermanentHybrid workingOn-siteWork from homeMonday to Friday
- £51k - £67k per annumEstimated...Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment... ...banking powered by modern technology. Job Purpose The Senior Complaints Officer will work as part of the centralised complaints team...SuggestedOn-site
£28.9k per annum
...sides. The service deals with a variety of areas including banking, insurance, loans, mortgages, pensions and investments. As a Claims Investigator you will be looking into a wide range of complaints received and conduct a fair and thorough investigation into...SuggestedFull-timePart-timeBank staffShift workWeekday workAdecco
East London18 days ago- £22k - £25k per annumEstimated...service-related matters. Resolve customer queries, concerns, and complaints in a timely and professional manner. Escalate issues... ...services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools....SuggestedLong-term contractFull-timeFlexible hours
- £22k - £26k per annumEstimated...Cantonese and Mandarin jobs, interview tips and London news: Your New Job Title: Mandarin Speaking Junior Assistant Customer Service-Banking The Skills You'll Need: Mandarin to a native level, relevant experience in Retail Banking or Financial Services. Your New...SuggestedPermanentFull-timeFixed-term contractBank staffOn-siteImmediate start
- ...Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment management. We believe in traditional relationship and service-led banking powered by modern technology. Diverse and talented, with exceptionally...SuggestedInternship
- £35k - £46k per annumEstimated...re All About at Kroo Kroo has a big vision. To be the first bank that is both trusted and loved by its customers.We’re helping... ...But most importantly, we are on this journey together. As a Complaints Specialist, you'll take ownership of customer complaints, investigating...SuggestedFull-timeHybrid workingOn-siteFlexible hoursShift work
- £42k - £55k per annumEstimated...where being inspired is expected and making a meaningful impact is rewarded. Overview of the Department/Section Japanese Corporate Banking Division (London) is a front office function responsible for business development of customers located in United Kingdom other...SuggestedLong-term contractFull-timeOn-siteFlexible hours
£10k per annum
...contact Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio Objection handling whilst... ...which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at...SuggestedFull-timeTemporaryRemote- ...As the UK's best high-street banking provider for customer service, our Customer & Service Excellence Industrial Placements give you the opportunity to make a meaningful difference to customers from day one. Choose from Retail, Mortgages or Business Banking. You’ll follow...SuggestedHybrid workingOn-siteWork from home2 days/week
- £66k - £88k per annumEstimated...As Partner Sales – Core Banking Solutions (UK), you will play a pivotal role in expanding SAP Fioneer’s footprint across the banking sector. Acting as a trusted advisor at C-Suite level, you will identify opportunities, understand customer business drivers, and guide strategic...SuggestedLong-term contractFull-timeFlexible hours
£25k per annum
...Customer Service Consultant | S1 | Branch Banking | Falkirk | 12 Month FTC Country: United Kingdom IT STARTS HERE Santander ( ) is evolving from a global, high-impact brand into a technology-driven organisation , and our people are at the heart of this journey....SuggestedLong-term contractFull-timeFixed-term contractHybrid workingOn-siteFlexible hoursShift work£25k per annum
...role, you'll play a key part in helping customers feel confident, capable and in control of their finances. You'll support personal banking customers to make the most of digital banking, while delivering a personalised, human experience that builds long-term trust and loyalty...SuggestedLong-term contractFull-timeTemporaryFixed-term contractHybrid workingOn-siteFlexible hoursShift work- £78k - £102k per annumEstimated...work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United...SuggestedFull-timeHybrid workingOn-siteFlexible hours
£28k per annum
...with a fairer, smarter, and more human alternative to traditional banks. We are building a leading digital bank, driven by fast... ...improve the service for our customers. Responding to customer complaints and escalating issues as necessary. Supporting a continuous improvement...Suggested16 hoursFull-timePart-timeHybrid workingOn-siteWork from homeMonday to FridayFlexible hoursShift workAfternoon shift- £36k - £47k per annumEstimated...work life priorities and in this role you will be able to enjoy a mixture of hybrid working. Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United...Full-timeHybrid workingFlexible hours
- £22k - £29k per annumEstimated...Description Are you passionate about helping customers? Do you want to be part of a team that has been recognized as the Best British Bank for 2023 and 2024, ranked number one for customer service? If so, we invite you to join one of the fastest-growing banks in the UK!...Long-term contractOn-siteWork from homeProbationary periodMonday to FridayShift workWeekend work
£26.44k per annum
..., as a result of our commitment, passion and dedication to excellence. You will be taking inbound calls on behalf of our prestigious banking client Nationwide. When applying for this role, please ensure that you upload a copy of your CV when requested. A minimum of 6 months...40 hours/weekPermanentFull-timeRemoteShift work1 day/week- £24k - £31k per annumEstimatedCustomer Service Consultant | S1 | Branch Banking | Location | 12 Month FTC Country: United KingdomFull-timeFixed-term contract
£8.2 - £12.91 per hour
...queries, making calls to confirm clinics, delivering afterccare calls, updating and filing records, booking and managing appointments, banking, through to repairs to hearing aids, and other key operational duties. The aim is to provide a top‑notch administrative service that...PermanentPart-timeImmediate start- £34k - £45k per annumEstimated...Crown Agents Bank is a vastly growing and regulated UK bank that connects emerging and frontier markets to the rest of the world, using FX and payments technology. We are transforming the way payments and FX move through emerging markets, reducing friction so that more...Full-timeHybrid working
- ...our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking... ...which aim to protect our customers Ensure all customer complaints are recorded in line with policy and where possible resolved at...Full-timeTemporaryRemote
£16 per hour
...out of 7, Monday to Sunday Shift Times: Rotational shifts between 8:00am and 8:00pm About the Role We are recruiting Inbound Banking Customer Service Advisors on behalf of Nationwide for their Swindon-based customer service team. This is a fantastic opportunity...Hourly payFull-timeTemporaryOn-siteShift workAfternoon shift£37k per annum
...Job Title: Cantonese speaking Assistant Customer Service Officer (Banking, 6 Months Temp) The Skills You'll Need: Fluent Cantonese and... ...by signing the agreement. Resolve customers’ queries/concerns/complaints and provide relevant information and support. Compliance &...PermanentTemporaryFixed-term contract£27.3k per annum
...Job purpose: Opos is a leading provider of debt collection and BPO services in the banking, utility, telecoms and retail finance sectors. We provide consumer and commercial collections expertise to a number of Key Clients within the United Kingdom, from our state-of-the-art...Hourly payPermanentFull-timeApprenticeshipOn-siteWork from home- £53k - £69k per annumEstimated...Arbuthnot Latham has been associated with banking since 1833. We combine private and commercial banking, wealth planning and investment... ..., developing client experience KPIs, monitoring NPS, retention, complaints and service measures. Risk: ~ Responsible for managing risks...
- ...Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure...Full-timeOn-siteRemote
- ...by Mads Faurholt, serial entrepreneur, keynote speaker and bestselling author and Stefan Bruun, Forbes 30 under 30. They have started several companies, and exited companies with thousands of employees backed by investors, such as Goldman Sachs, Alibaba and The World Bank....PermanentInternshipSummer internshipWork visa
- £30k - £39k per annumEstimated...interpersonal skills. RESPONSIBILITIES Mitigate losses to the bank through early engagement with customers in financial difficulty... ...in an appropriate and professional manner whilst adhering to complaints/escalation process Escalate complex queries or situations that...Hybrid workingFlexible hours
- £33k - £43k per annumEstimated...role. RESPONSIBILITIES Customer: Mitigate losses to the bank through early engagement with customers in financial difficulty... ...dissatisfaction in an appropriate and professional manner whilst adhering to complaints/escalation process Escalate complex queries or situations...Hybrid workingFlexible hours
