Role
Analyze and synthesize the customer specifications
Take in charge the technical support to the sales activities for the Thermal Segment
In charge of the realization of the technical documentation achievement with project team in link with the activity of the technical support (quality procedures, technical drawings…)
Coordinate the activities of the key actors of the project under the sponsoring of the account manager

Responsibilities

Ensure the development of new products in the range
Analyze the customer specifications. Study the critical points, analyze the scope and judge the feasibility
Define the refractory design, products selection and lining composition, following the technical specification
Consult or have the buyer consults external suppliers
Define and monitor the project schedule
Monitor the technical drawings and BoM or has them produced by the Calderys design offices
Monitor the achievement of technical, quality and project documentation
Supports the sales representative during negotiations or during project follow-up or closing meetings
Participate to the quality inspections in the workshops of clients, Calderys and subcontractors
Ensure the development of new products in the range
Evaluate and supervise the installation of our products in client sites, writes visit and analysis reports

Requirements

Knowledge of Refractories or of our customers' processes (Cement, Petrochemical, Incinerator and boiler)
Knowledge of lining designs
Realization of industrial drawings (Autocad)
Ability to work in a team, commercial and technical
English essential
Organized, rigorous and autonomous in his daily work,
Capacity for communication and transversal management
Ability to use common IT tools (Excel, Word, Web tools)

As a global organisation operating across multiple countries, compensation for this role may vary depending on location, local market benchmarks, and experience.

In line with our commitment to pay transparency, a salary range relevant to your location will be shared with you during the early stages of the recruitment process, before any interview is scheduled.

Account Manager, UK Projects