Average salary: £27,609 /yearly
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- £29k - £39k per annumEstimated...Our On-Call Coordinators are exceptional individuals who handle emergency calls from a range of sources including service users and their... ...like you to have experience in care customer service or a call center environment. However this is not essential as we provide full training...SuggestedFull-timeRemoteWeekend work
- ...Identify process improvement opportunities and share recommendations with management. What you bring Experience Customer facing/ call center experience Proven experience leading teams, including coaching and supporting team members Track record of setting,...SuggestedTemporary
£32 per hour
...for a proactive and resilient Duty Careline Out of Hours Officer to support a busy emergency Careline service. You will provide both call handling and emergency visiting support to vulnerable residents, responding to urgent situations and ensuring the safety and...SuggestedHourly payTemporaryOn-siteShift work£13.9 - £18.08 per hour
...Assess emergency situations and decide on the most appropriate support, including contacting emergency services, next of kin, or Emergency Call-out Officers Liaise with customers families, keyholders, wardens, social services, emergency services, and council officers while...SuggestedHourly payLong-term contractPermanentTemporaryOn-siteImmediate startShift workNight shiftBrackenberry
Loughborough, Leicestershire5 days ago£40.4k - £41.64k per annum
...Informal discussion: Sharon Short Careline Manager via email: About the role This role is a 24/7 emergency alarm receiving and call monitoring / responding service supporting vulnerable residents. Responsibilities include call handling via our Jontek system...SuggestedPermanentFull-timeFlexible hours- £22k - £30k per annumEstimated...environment Enthusiastic and motivated Manage confidential information Stay up to date with industry trends Preferable previous call center/live chat experience Additional Information : Our uniqueness is that we truly celebrate yours. Benefits package includes...SuggestedFull-timeHybrid workingOn-siteRemote
- £57k - £76k per annumEstimated...degree - 5+ years of sales or sales management in infrastructure or cloud technology experience - Experience in a customer-facing role in the contact center or call center technology industry - Demonstrated success in partner management or channel sales in the EMEA marketSuggestedFull-timeFlexible hours
£26.4k - £27.25k per annum
...to live in their own homes with comfort and reassurance of a Telecare system. Based from our head office you will respond to emergency calls from Ostara customers who may have fallen, feel unwell or need reassurance. Ostara has been helping people to remain at home knowing...SuggestedCasual workRelief staffSeasonalOn-siteWork from home- £24k - £33k per annumEstimatedEMERGENCY CALL HANDLER - FULL TIME Hours: 35 hours per week Shift pattern : You will be working 4 days out of 7, on average, between Monday and Sunday. Your shift hours will be scheduled between 06:00 and 22:00. You will always be guaranteed 1 weekend in 4 off, and...SuggestedHourly payFull-timeHybrid workingOn-siteRemoteMonday to FridayShift workRotating shifts
Appello UK
Norwich, Norfolk21 days ago - £22k - £29k per annumEstimated...also Support customers with queries through inbound telephone calls emails or our live webchat facility Complete an average of 25-... ...resilience communicating with customers Preferable previous call center experience We will teach you the rest with our fantastic...SuggestedFull-timeHybrid workingOn-siteRemoteShift work
- Are you passionate about delivering exceptional customer experiences while developing high-performing teams? We’re looking for a Contact Centre Operations Coach to join our dynamic team. This role is designed to balance customer engagement with team coaching and development...Suggested
- ...service for Telecare Cardiff users. This role is dedicated to supporting vulnerable and elderly customers by responding to emergency alarm calls providing practical care and ensuring their safety and well-being. Operating as a critical link between the Control Centre and...SuggestedHourly payLong-term contractPermanentFull-timeTemporaryImmediate startNight shift
- £27k - £35k per annumEstimated...the Community Alarm (Carelink) service. Key Responsibilities and Duties Respond immediatelyindividually or in pairsto emergency calls received via the Control Centre computer system. Assess each situation and take appropriate timely action including contacting...SuggestedFull-timeImmediate startFlexible hoursShift workNight shift
£36.45k per annum
...Description Are you ready to use your skills and experience in a role that makes a real difference in people’s lives? As an emergency call handler/dispatcher, also known as an emergency communications operator, you’ll be at the forefront of public safety, serving as the...SuggestedImmediate startShift workNight shiftAvon and Somerset Police
Portishead, Somerset11 days ago£19.05 per hour
Job Category : Admin / Clerical Location : Marsala Road No.122, Lewisham Council Hours Per Week : 35.00 Start Date : Immediate start Start Time : 07:00 End Time : 19:00 Salary: £19.05 To provide emergency and support services to Lewisham’s Telecare service...SuggestedFull-timeImmediate startFlexible hoursRotating shifts£30k per annum
Provide tailored coaching and mentoring to customer service representatives to improve performance and efficiency. Conduct regular one-to-one sessions to identify strengths and areas for development. Monitor key performance indicators and implement strategies to meet ...Permanent- £24k - £33k per annumEstimated...line manager capability you will use your coaching ability to coach managers into making their own decisions. In addition to taking calls you will also give some face-to-face advice to Support Office managers as well as respond to email requests for information or advice....PermanentOn-siteImmediate startFlexible hours
- 12 month Fixed-Term Contract Full-Time (37 hours per week) Are you ready to play a key role in shaping the future of our telephony systems At Stockport Homes Group were a values-driven organisation committed to our mission of One team transforming lives. Were looking...Full-timeTemporaryFixed-term contract
£25k per annum
...financial services company where teamwork, performance, and customer satisfaction come first. The Role Handle inbound and outbound calls from warm leads Upsell financial products and investments Deliver excellent customer service and build long-term client...Long-term contractPermanentOn-siteMonday to Friday$2,666 per week
...telephone Gas Event Messaging System; maintains related emergency records. Receives a variety of after-hours emergency and trouble calls and assigns and dispatches field staff resources to investigate and rectify gas-related problems and complaints. Receives reports of...Ongoing contractFull-timeTemporaryRelief staffOn-siteImmediate startShift workNight shift- £22k - £26k per annumEstimated...Job Description Our established client based in Ringwood Hampshire is looking to recruit a full time Call Center Agent to join multi-channel Contact Centre. The role is an Inbound contact centre role that will involve handling new orders and Customer Service actions. The...Hourly pay40 hours/weekPermanentFull-timeApprenticeshipHybrid workingOn-siteMonday to FridayShift workRotating shiftsWeekend work
- About Us: Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown...Flexible hoursShift workDay shift
- £23k - £31k per annumEstimated...callers. They will personally identify the needs of the caller and redirecting them to the appropriate client contact ensuring that all calls are completed in line with the clients call approach. The Switchboard Operator must convey a positive attitude and professional...40 hours/weekFull-timeOn-siteRemoteMonday to FridayShift work
£26k per annum
...working options available. Our office is conveniently located in Bradford, just off the M606. Key Responsibilities: Handling inbound calls and directing them to the appropriate department or team member. Booking appointments for engineers and ensuring all details are...Full-timeHybrid workingOn-siteMonday to Friday- £25k - £33k per annumEstimated...Coordinators Qualifications : The ideal candidate for this role is someone who has experience in Resource / Team Management withing a call center industrial or manufacturing background Essential Qualifications / Experience Level 3 in Customer Service or Team Leading...PermanentFull-timeHybrid workingOn-siteRemoteProbationary periodMonday to Friday
- £26k - £34k per annumEstimated...Emergency Call Handler / Incident Response Specialist Location: Manchester City Centre (M2) Salary: 32000 per annum Contract: Permanent Full-time On-site This is a rare opportunity to move into a high-responsibility safety-critical role at the cutting...PermanentFull-timeNight shift
£25k per annum
...customer referrals to create new business opportunities. You will be actively selling our fuel cards by making business-to-business calls in our vibrant contact centre. This will involve contacting the appropriate decision maker, closing the sale, building key...Full-timeOn-siteMonday to Friday£13.9 per hour
...on Day 1 shift. It is office based , some shifts will be lone working. You will ideally have experience working with Tunstall PNC call taking. Ensure that all calls taken are answered in a polite and courteous manner, within target times and actions taken are...TemporaryPart-timeOn-siteShift workDay shift- £25k - £32k per annumEstimated...responsibility in achieving our key performance indicators relating to standards for the service including timescales for answering telephone calls webchat emails and work-tray actions in a fast-paced environment Understand CKH customer needs by asking questions and not making...Full-timeOn-siteProbationary periodFlexible hoursRotating shiftsDay shift
- ...Summary The Mobile Responder plays a crucial role in delivering efficient reliable and friendly responses to emergency alarm calls for Tele care Cardiff users. This position is vital in ensuring the safety and well-being of vulnerable and elderly customers by providing...Full-timeImmediate startRemoteNight shiftAfternoon shift
