Call centre analyst jobs

 ...JR158816 Senior Statistical Analyst ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion... 

 ...is an exciting opportunity to join our client’s Life and Pensions Centre of Excellence in Edinburgh. Our client is looking for a highly...  ...Centre where you will be the first point of contact for all inbound calls. You will act as a liaison, provide product/service information,... 

Business and Customer Insights Sales Support Application Deadline: 17 October 2026 Department: Sales and Commercial Employment Type: Permanent - Full Time Location: York Reporting To: Natalie Beck Compensation: £26,000 / year LOCALiQ, the digital marketing...

 ...operations and our clients. 2+ years experience working with contact centre data is essential, please do not apply if you do not have this as...  ...process. Key Responsibilities: Data Analysis Lead analyst for the delivery of Insight & analytics programs Support with... 

 ...is an exciting opportunity to join our client’s Life and Pensions Centre of Excellence in Edinburgh. Our client is looking for a highly...  ...Centre where you will be the first point of contact for all inbound calls. You will act as a liaison, provide product/service information,... 

 ...Business Banking empowers over a million SMEs with funding, tools, guidance, and long-term partnerships. As an Advanced Analytics Analyst, you’ll build expertise in programming, modeling , and data visualization using leading platforms. You’ll also develop consulting... 

 ..., X and YouTube. Job Description The Complaint Intake Analyst II works to support PMQA through providing the initial triaging of...  ...Degree is preferred A minimum of 3-5 years’ experience within a call center, preferably in a healthcare setting Strong attention to... 

 ...Responsibilities ~ Take ownership for responding to inbound communications (calls and emails). ~Demonstrate good understanding of the different...  ...appropriately meet the customer’s needs. ~ Follow the contact centre script and/or system diagnosis tool to ensure the right... 

 ...You book the call. Our closers run it. You earn 40% of every deal that closes. That number is not a typo. Most agencies pay setters a small flat fee or 5-10%. We pay 40% because we only make money when you do. Our smallest service sells for $2,000 USD, which makes your... 

Salary: £? - ? per year Requirements: Proven experience in service design, business analysis or process improvement. Experience mapping customer journeys, processes, workflows and hand-offs. Strong analytical and problem-solving skills. Experience identifying customer...

Apleona UK is part of a global business providing facilities management (FM), with over 40 years of experience. They have experience delivering a full range of FM services including energy management, sustainable solutions, cleaning, security, mechanical and electrical, catering...

 ...externally and internally. Your key responsibilities will include: To receive, record and relay relevant information for all call-outs To monitor and arrange Engineer availability To keep customers informed of timescales and ensure Engineers attend as soon... 

 ...Trainer - Contact Centre Hub (CCH) Location: remote/hybrid learning responsibilities Shape the Learning Experience. Develop People. Drive...  ...training delivery. Promoting excellent customer service, call handling, and clinical support standards. Building strong relationships... 

Knightsbridge Recruitment are looking for amazing temps to join us for a fantastic opportunity to work at a Interior Design company as a Temp Client Services Administrator. Knightsbridge Recruitment temps need to be: Hardworking, reliable, and proactive Brilliant attitude...

Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies...

Summary We are looking for a motivated and enthusiastic Telesales & Customer Service Apprentice to join our growing team. This is an excellent opportunity for someone looking to begin a career in sales, customer service, and business administration within the logistics and...

 ...across our award-winning product range. You’ll handle inbound calls, respond to emails, and use a secure messaging system, ensuring all...  ...customers who may need extra help. Previous contact centre or financial services experience is not essential, we provide full... 

 ...kostenfrei . Deshalb hören wir seit 2016 immer wieder: " You made my Day!". Werde zur Stimme von renommierten Auftraggebern, indem Du Deine Fähigkeiten in abwechslungsreichen In- & Outbound-Projekten von Zuhause unter Beweis stellst!  Wir sind Yoummday - Just Call, No Center!

 ...helping customers by handling inbound enquiries and providing excellent service. What You'll Be Doing ✅ Handling inbound customer calls and enquiries professionally and efficiently ✅ Providing accurate information and resolving customer queries ✅ Delivering... 

 ...used wisely and contribute to ongoing improvement and innovation. About you Proven experience writing or managing chatbot, help centre, or digital support content. Strong writing skills – Creating and maintaining content for AI, with the ability to simplify complex... 

Doodle is redefining how modern teams schedule, collaborate, and connect. Our platform powers productivity for businesses of all sizes by simplifying how people meet and manage time. As we evolve from a product-led pioneer into a sophisticated, sales-led Enterprise platform...

 ...Title: Customer Service Coordinator Salary: £13.50 per hour + Enhanced rates for Overtime and On-Call Location: Sittingbourne, Kent Contract: 12 Months (with extension potential) Shift Pattern: Monday - Friday, 37.5 hours (Rotating shifts between 08:00 - 20:00)... 

 ...ordigital outreach, we want you to bring that thinking into the business. Duties and responsibilities Key Responsibilities: Sales calls and outreach Make outbound calls to prospective client organisations across our target sectors Follow up warm leads — enquiries... 

 ...data assets, and ultimately the generation of insights that support our clients’ performance in the on premise market. Dictionary Analysts play a vital role in ensuring the quality and accuracy of CGA services by ensuring that harmonisation (matching) of data and maintenance... 

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position...

Remote | Flexible | High-ticket | Performance-Based Are you a Sales professional, Educator, or Mentor looking for greater freedom, impact, and earnings on your terms? We partner with individuals ready for a meaningful shift—whether you’re stepping out of a traditional ...

 ...And we're just getting started. The Interview Process Our interview process involves 4 main stages: ~ Application ~ Short call with a member of the TA team ~30-minute video call with Hiring Manager and one other team member ~ Final Interview and task with two... 

Are you passionate about using data and insight to identify risk, influence positive change and protect customer outcomes? We're looking for a Appointed Representative Investigations consultant to join our growing team, where you'll undertake analysis of Appointed Representative...

 ...Are you a passionate problem solver? You’ve come to the right place. Graduate Analysts will be working in collaborative teams to provide implementation, support and insight for our clients. You’ll have the opportunity to put your newly developed skills into practice, helping... 

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and...