Search Results: 7,475 vacancies

We are looking for a Complaints and Customer Experience Lead to join our team! About Unity Trust Bank plc Unity is a specialist business...  ...which need to be improved. • Produce ad-hoc and regular management information on complaint and customer feedback KPIs and trends.... 
Complaints

Unity Trust Bank

Birmingham
4 days ago
£41k - £56k per annumEstimated
 ...Job: Complaints and Customer Experience Lead Location: Birmingham-hybrid 2 office days, 3 WFH days Salary: £30,000 to £40,000 DOE Are you passionate about ensuring fairness and transparency in customer interactions? Do you thrive on resolving issues and enhancing customer... 
Complaints
Work at office
Work from home
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MERJE Ltd

Birmingham
22 hours ago
BubbleCitea - Store Manager - Birmingham Bullring Centre BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core...  ...baristas to constantly grow and improve Responding to customer complaints/concerns in a professional manner Training and educating your... 
Complaints
Holiday work
Flexible hours

Bubble CiTea

Birmingham
2 days ago

£70k per annum

 ...Liability Claims Team Leader. Here, you will be responsible for managing a team of Liability Claims Handlers, each dealing with a varied...  ..., allocating workloads, acting as an escalation point for complaints, and file /audit checking to ensure compliance. In addition, you... 
Complaints
Temporary work
Long term contract
Remote job
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Aston Charles

Birmingham
3 days ago
£27k - £40k per annumEstimated
 ...achieve their primary responsibilities Functional and Direct line management of all clinical and administrative staff Managing the...  ...the Patient Participation Group Supporting the management of all complaints The management of the premises, including health and safety aspects... 
Complaints
Full time
Contract work
Local area

NHS Jobs

Halesowen, West Midlands
4 days ago
 ...My Client is recruiting for a Site Manager in the Water Sector Location: Sites throughout UK Salary: Competitive plus car/allowance...  ...promote a positive safety culture. Report accidents, incidents and complaints immediately in compliance with Company procedures. Undertake... 
Complaints
For contractors
For subcontractor
Immediate start
Day shift

Matchtech

Birmingham
2 days ago
£37k - £55k per annumEstimated
 ...friendly manner. Carrying out cashing up, record keeping and shift management duties. Providing expert knowledge of our conference and...  ...Kitchen team and/or Duty Manager. Handling minor queries or complaints in a professional, timely and courteous manner, escalating to... 
Complaints
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Fixed term contract
40 hours per week
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Edgbaston Park Hotel and Conference Centre

Birmingham
4 days ago
£32k - £45k per annumEstimated
 ...review our opportunities! Job Description Summary Service Manager Are you seeking an entrepreneurial, empowering workplace that...  ...equipment status before and after rental. • Handles customer complaints regarding equipment condition or operation. • Promote safety awareness... 
Complaints

Sunbelt Rentals

Birmingham
2 days ago

£55k per annum

 ...Technical Manager 55k Job description We produce high-quality innovative primary and added value red meat products to the UK retail...  ...drive continuous improvement that reduces non-conformance and complaints, whilst also supporting cost reduction initiatives. Your main... 
Complaints
Flexible hours

Recruitment Wolf

Birmingham
9 days ago
 ...Director Fram Search are working on an exciting opportunity for a T&C Manager to join a growing financial planning firm in Birmingham. Our...  ...Management Information. Assist with the investigation of complaints, errors & omissions and data breaches. Support the review, update... 
Complaints
Work at office
Work from home

Fram Search

Birmingham
4 days ago

£25k per annum

 ...As a Store Manager we want you to be customer obsessed and spearhead a team that delivers performance excellence. You’ll be hands-on,...  ...on the best products to purchase. Dealing with any customer complaints. The Benefits we will give you: We are a Family Friendly business... 
Complaints
Full time
Flexible hours

Carpetright

Oldbury, West Midlands
13 days ago
£32k - £47k per annumEstimated
 ...other Arvato locations) Salary: c£52k The Role The Quality Manager is responsible for the day-to-day management of a Quality Team...  ...Management team. Experience in ISO, GDP, Audits, CAPA, and complaint resolution. Experience and management of risk management Excellent... 
Complaints
Birmingham
15 days ago
 ...Business Unit Manager Permanent Position 8.30am – 4.30pm Monday to Friday Benefits include: BUPA...  ...performance; rewarding and disciplining employees; addressing complaints and resolving problems. Is responsible for cross training to... 
Complaints
Permanent employment
Holiday work
Shift work
Working Monday to Friday

Owen Daniels

Aston, West Midlands
7 hours agonew
 ...leading UK Construction Company looking to recruit a Environmental Manager for projects based in Birmingham. This is a full-time permanent...  ...effective response. -Carry out or contribute to incidents and complaints investigations, ensuring the comprehensive gathering of... 
Complaints
Permanent employment
Full time
For subcontractor
Immediate start

AA Euro Group

Birmingham
1 day ago
no weekend shift) 2 years' experience as Manager You are the Captain of the Ship. You are responsible to ensure consistency of food standards...  ...German Doner Kebab Restaurant Responds efficiently to guest complaints and takes appropriate action to solve the problem Enforces... 
Complaints
Local area
Shift work

German Doner Kebab

Birmingham
7 hours agonew
 ...looking for a well-rounded Project Director to join the Project Management team who will have experience across multiple UK Infrastructure...  ...a Customer care plan is in place. Resolving customer complaints. Ensuring sufficient resources are made available to deliver... 
Complaints
Contract work
Local area
Flexible hours

Gleeds Corporate Services Ltd

Birmingham
7 hours agonew
£36k - £52k per annumEstimated
 ...tasks as appropriate to the needs of GBS and demands of awarding bodies/partner organisations. To co-ordinate and manage academic misconduct, complaints and academic appeals processes, ensuring timely responses and satisfactory outcomes. To act as secretary, as... 
Complaints
Holiday work

Global Banking School

Birmingham
2 days ago
 ...from our Birmingham office Holidays: 25 days + Bank holidays Bupa Health & Dental Insurance Available Dealing with customer complaints in the first instance · To be able to deal with a number of different software which includes but is not limited to Microsoft... 
Complaints
Work at office
Hybrid work
Holiday work

THE STUDENT ENERGY GROUP

Birmingham
2 days ago
Job Summary: The Mental Health Services Manager role is a temporary 12 month maternity cover position responsible for overseeing the...  ...client contacts offered in each treatment episode. · To ensure complaints and all incidents including safeguarding alerts are investigated... 
Complaints
Full time
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Health Exchange

Birmingham
2 days ago
 ...RESPONSIBILITY: To oversee the operational aspects of the branch and manage the personal bankers’ operational duties. Whilst the Area Branch...  .... • Ensuring Customer service and handling of customer complaints. • Over all supervision of the branch routine, including allocation... 
Complaints
Work at office
Night shift

State Bank of India

Birmingham
3 days ago