Average salary: £30,435 /yearly
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- £35k - £46k per annumEstimated...information space. The Team Coach is responsible for raising the quality and consistency of customer interactions across an inbound contact centre team. This role focuses on structured call quality assessments, coaching, face-to-face feedback, and ongoing mentoring to improve...SuggestedLong-term contractImmediate start
£20k - £24.57k per annum
...between 9am and 5pm. We are now looking for Inbound Enquiry Centre Advisors to join our expanding customer service team on a full-... ...inputting. • Ability to work a range of shift patterns during contact centre opening hours. • Be adaptable to change in a constantly...SuggestedPermanentFull-timeOn-siteMonday to FridayShift work3 days/week£26.23k per annum
...Saturday between 9am and 5pm. We are now looking for Inbound Enquiry Centre Advisors to join our expanding customer service team on a full-... ...inputting. Ability to work a range of shift patterns during contact centre opening hours. Be adaptable to change in a constantly...SuggestedPermanentFull-timeOn-siteMonday to FridayShift work3 days/week£12.77 - £13.99 per hour
...Best Connection, now recruiting for a dynamic and fast-growing call centre in Rawtenstall. This is no ordinary office-think modern, vibrant... ...responsibilities will include: Acting as the first point of contact for enquiries, referrals, and TEC equipment installations Providing...SuggestedHourly payTemporaryPart-timeOn-siteImmediate startMonday to WednesdayMonday to FridayFlexible hoursShift workWeekend work- ...NWAS is seeking a detail-focused ICC Scheduling Analyst to support effective scheduling across our Integrated Contact Centre (ICC) teams. This is an exciting opportunity to play a fundamental role in embedding resource planning best practice and to make a real difference...SuggestedHybrid workingOn-site
£14.77 per hour
...considered due to training. Job purpose: Customer Operations Specialist In this role you will be responsible supporting the customer contact centre across a range of platforms, managing contact centre escalations and complaints alongside driving process innovation, targeting...SuggestedHourly payPermanentTemporaryOn-siteMonday to Friday- 5-6 MONTHS CONTRACT WITH A LOCAL AUTHORITY Summary ~ The Dynamics 365 Consultant will be responsible for designing, configuring, and delivering high-quality Microsoft Dynamics 365 solutions tailored to the needs of County Council. This role supports project delivery, ...SuggestedOn-siteImmediate start
- £42k - £54k per annumEstimated...Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Forecasting Associate - Operations/Contact Centre About this role This is an exciting opportunity to join an established team producing demand forecasting for our Customer Operations....SuggestedLong-term contractPermanentHybrid workingOn-siteImmediate startWork from homeMonday to FridayFlexible hours
£12.3 - £13 per hour
...Strong English communication skills ~ Confident, professional customer engagement ~ Previous customer service experience ~(contact centre background preferred) Why Register Early? Secure your spot at the top of our multilingual hot list Be ready to move...SuggestedHourly payHybrid working£25.76k - £27.48k per annum
...development opportunities for ambitious employees both within the call centres and also opportunities to explore different roles within the... ...to a call handler based in one of our 3 Emergency Operation/Contact Centres. These staff are trained to use the NHS Pathways system...SuggestedFull-timePart-timeMonday to FridayFlexible hoursShift workRotating shiftsEarly shift- ...loyalty scheme. Reporting & analysis of issues in order to reduce contacts per order & cost of resolution. Reporting & analysis of... ...Excel and Powerpoint Previous experience of working in a contact centre or a similar retail customer service environment. Strong team...SuggestedPermanentFull-timePart-timeSummer workOn-siteRotating shiftsWeekend work
£12.3 - £13 per hour
...means when new roles go live, you'll be one of the first people we contact - helping you secure a role quickly and smoothly. What You'll... ...skills ~ Previous customer service experience ~(contact centre or hospitality backgrounds are especially welcome) Why Join Our...SuggestedHourly payHybrid working£12.71 per hour
...your career and make a real impact every day? This is your chance to train to be a Health Advisor and work in our vibrant 111-contact centre. If you're calm under pressure, empathetic, and passionate about providing vital care and support, we want to hear from you. In...SuggestedHourly payFull-timePart-timeRemoteMonday to FridayShift workWeekend work£29.25k per annum
...following roles, we’d also like to hear from you: Customer Service Representative, Customer Support Advisor, Call Centre Agent, Customer Care Executive, Contact Centre Agent, Contact Centre Advisor, Customer Support Agent, Customer Service Rep, Customer Service & Order Processing...SuggestedPermanentFull-timeImmediate startMonday to Thursday1 day/week- £25k - £32k per annumEstimated...maintain high satisfaction levels. More about you: What we are looking for: Previous experience in a customer service role - contact centre experience is a bonus Confident, professional communication skills with a friendly and courteous approach Strong...SuggestedPermanentFull-timeHybrid workingOn-siteWork from homeProbationary periodMonday to Friday
£26k per annum
...create new business opportunities. You will be actively selling our fuel cards by making business-to-business calls in our vibrant contact centre. This will involve contacting the appropriate decision maker, closing the sale, building key relationships and managing your...Full-timeOn-siteMonday to Friday- £35k - £48k per annumEstimated...product, dev, PMs, ops) to identify development actions and align on delivery plans Bring experience beyond digital, including contact centres, expert advisory services, or other complex service environments Help identify pain points, opportunities for improvement and new...Long-term contractFull-time
£32k - £38k per annum
If you’re a natural leader who enjoys developing people and driving team success, this is a great opportunity to step into a role where you can make a real impact. You’ll lead a team in a fast-paced, customer-focused environment, helping to shape performance, build confidence...Full-timeMonday to Friday£26.83k - £28.15k per annum
...Leicestershire County Council Work Location: Customer Service Centre, County Hall, Glenfield, Leicestershire, LE3 8RA Salary: £26,... ...utilising workforce management tools, ideally within a contact centre. Demonstrate the ability to prioritise competing workloads...Job sharingFull-timePart-timeTerm-timeHybrid workingFlexible hoursRotating shifts- ...The Contact Centre is a key function within the organisation and exists to provide support to numerous services within Hillingdon Community Health. The Contact Centre is responsible for managing both referrals and appointments for a wide variety of existing services...Full-timeTemporarySkilled worker visaOn-siteFlexible hours
£50k per annum
...deliver high impact analysis and gain the buy-in of the business, our operations and our clients. 2+ years experience working with contact centre data is essential, please do not apply if you do not have this as a minimum otherwise your application will be declined. Key...Remote£32k - £38k per annum
Company: CACTUS SEARCH Job Type: Permanent, Full Time Salary: £32000 - £38000/annumPermanentFull-timeCACTUS SEARCH
Northampton, Northamptonshire13 days ago£14.94 per hour
To see the full job description and shift patterns, please look at the attached supporting documents below. This can also be downloaded as a PDFShift work- ...is central to enabling high‑quality, AI‑ready operational knowledge that supports both human advisors and AI agents across our Contact Centre and Business Process Operations. You will create, maintain, and optimise knowledge content that drives accuracy, consistency,...Full-timeOn-site
£20.32k per annum
...in People Award - We invest in apprentices. Your duties and responsibilities include: Working within a high-volume inbound contact centre, showing ownership and accountability, offering solutions to help and benefit customers Maintain high service standards and continually...ApprenticeshipMonday to FridayFlexible hoursShift work- £22k - £26k per annumEstimated...Key Responsibilities: Dealing with all aspects of customer contact into the business,in a quick and timely manner Sourcing parts,... ...real team player, ideally with some experience in a busy contact centre and have the ability to demonstrate strong communication skills....Flexible hours
£28k - £30k per annum
...CRM records. This role is fully office based in Manchester city centre. The successful candidate will have previous sales experience, be... ...and sales processes. Previous experience in a fast-paced contact centre or sales environment. Confident, articulate, and resilient...Full-timeOn-site£12.71 per hour
...experienced Client Executive who shares our passion for customer excellence. This is an exciting opportunity to join a fast paced contact centre operation where you will be rewarded for your commitment through personal development and career opportunities. The successful...Hourly payPermanentFull-timeHybrid workingOn-siteWork from homeMonday to Friday£50k - £55k per annum
...preventative measures Requirements: Proven experience in Customer Success / Customer Experience Management Strong call centre / contact centre background (essential) Experience managing teams (including remote/offshore) Ability to balance customer empathy with...On-siteRemote£29.06k - £31.54k per annum
...with an office base of Northallerton, Harrogate, Scarborough or Selby Weekend Working – Possible Do you have experience in a contact centre, monitoring and managing live workload, staffing, and performance to make sure operational targets (like service levels) are met...PermanentFull-timeHybrid workingOn-siteWork from homeWeekend work
