Average salary: £46,470 /yearly
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£35k - £47k per annumEstimated
...Are you an experienced Contact Centre leader looking for their next challenge?
We have a new opportunity for an experienced Contact Centre Operations Manager to take responsibility for the leadership, quality, and productivity of the First Contact Team’s Pension Administration...
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Offshore
Hybrid work
2 days week
Aptia UK Ltd
Chichester, West Sussex
16 hours ago
£10k per annum
Contact Centre Operations Manager - Inbound Sales
Contract Type: Permanent, Full Time
Contract: Permanent, Full time
Location: Hybrid - Requirement to be on site in Nottingham as needed, with occasional travel to other D&G sites.
Are you an experienced Operations...
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Full time
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£36k - £48k per annumEstimated
...of the most exciting disrupters in their field to find a highly credible, capable and experienced Contact Centre Manager to lead our clients Inbound Sales and Service operation.
PLEASE NOTE: This role is an onsite
The successful individual must:
Have a background of...
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Permanent employment
Cactus Search
England
3 days ago
...Local Authority, Aatom Recruitment has a new opportunity for a Contact Centre Manager on a 3 months contract with a possibility of further... ...accountable for the day-to-day delivery to enable the team to operate effectively and consistently deliver a first-class quality customer...
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Full time
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Local area
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2 days week
3 days week
£45k per annum
A Contact Centre Manager is needed to join the team at this leading IT services and technology consultancy based in Welwyn Garden City.
This... ...collaborative environment.
Key Responsibilities:
* Manage overall operations of the contact centre. Point of escalation for the UK...
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Full time
Work at office
Local area
Immediate start
Employment trial period
Rotating shift
Working Monday to Friday
£28k - £38k per annumEstimated
...Job Title: Contact Centre Manager
Hours: Full time - Monday to Friday
Type: Fixed term for 12 months covering Maternity
Location... ...t o manage all aspect of the Contact Centre's daily operation and service delivery covering maternity for 12 months managing...
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Full time
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Fixed term contract
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Working Monday to Friday
Service Care Solutions Ltd
London
3 days ago
£50k per annum
Lead the way in plant hire excellence | Our client is seeking a dynamic Contact Centre Manager to drive success in their hire division
An unmissable opportunity to join a well respected and expanding company as a Contact Centre Manager where you will be responsible for the...
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Working Monday to Friday
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We’re looking for an experienced Contact Centre Sales Manager to join a fast growth tech business based in Newcastle city centre.
Basic salary... ...,000 DOE + £15k OTE + annual bonus.
Reporting to the Operations Director, you'll lead recruitment, onboarding, and coaching...
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City centre
Holiday work
£60k - £70k per annum
...working in partnership with an industry leader with a large contact centre operation at their Bradford Head office. This role forms part of the... ...varying in duration, size, scope and deliverable
Direct management of 8 fte, providing them with all the tools available and knowledge...
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£60k - £70k per annum
...working in partnership with an industry leader with a large contact centre operation at their Bradford Head office. This role forms part of the Senior... ..., taking from initial concept through to implementing and managing new ways of working, all focused around the customer journey...
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£30k - £38k per annum
...client is seeking a hands on Operations Director to work with establishing... ...service levels to ensure the Centre’s operational KPI’s are met... ...ensure effective workforce management, intraday, short, medium and... ...reporting requirements for the Contact Centre/customer contact...
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£24k - £27k per annum
...'re just stepping off campus or shifting from hospitality, Call Centres, or any high-energy sales environment, if tech is your passion,... ...reach £100K per annum by year five!).
* Level up to Account Manager within 12-18 months.
* Modern office, complete with all the essentials...
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Shift work
...hands-on leader that deeply understands operational performance, is 'in-tune' with customer... ...(KPIs) to measure and improve contact centre performance, including service levels,... ...Proven experience in contact centre management in a senior management / leadership role...
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Work at office
1 day week
...We are working for a leading UK Managed Services provider to recruit a Project Manager to work on public sector contact centre contracts, split between home working and an office in the Rotherham area
The role
* Supporting in life contracts, demobilisation, business readiness...
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...We are working for a leading UK Managed Services provider to recruit an Implementation Manager to work on public sector contact centre contracts, split between home working and an office in the Rotherham area
The Implementation Manager will work as part of the Bid Management...
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Home office
£59k - £80k per annumEstimated
...Transformation team at Three and reports to the Senior Programme Manager Contact Centre Transformation.
The role will play a key part in driving... ..., core hours at Three are between 10:00 and 16:00, with operating hours between 08:00 & 18:30. This allows employees to have a...
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£29k - £39k per annumEstimated
...evolving & transforming, and we now have an exciting and rewarding opportunity for an ambitious Contact Centre Training and Quality Manager to develop the capability of FGFS operational colleagues, designing and delivering bespoke inductions and identifying ongoing training and...
Full time
Flexible hours
...We are searching for an experienced Contact Centre Business Development Manager. You need to have experience selling Customer Contact/SaaS into Contact Centre's. You must have a background of dealing with customers, negotiating with customers, be passionate with a drive to...
...the place for you!
About the role
The Head of Contact Centre will lead and oversee contact centre operations, ensuring exceptional customer service, efficient... ..., including customer interactions, supplier management and managing and developing high-performing teams....
Work at office
1 day week
Are you a Contact Centre Manager looking for the next step in your development? Are you immediately available/ short term contract and need your... ...and influence change?
Are you confident running a sales operation?
Overview:
We may just have the opportunity for you...
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