Average salary: £29,684 /yearly
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£28k - £38k per annumEstimated
...Description:
Working closely with the wider planning and operational teams, you will drive... ...of customer service in our Leeds contact centre by monitoring and reporting on call metrics... ...will analyse daily workloads and allocate resources as appropriate, identifying intervals...
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Full time
Holiday work
£35k - £47k per annumEstimated
...talent, unlocking potential and propelling you towards being your best
The role.
The Contact Centre helps business energy customers with their energy account management, aiming to effortlessly get them back to what matters, running a business.
The Contact Centre...
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£44k - £59k per annumEstimated
...Marks Consulting Partners are currently looking for a Contact Centre Manager to work with one of our Housing Association clients in Central London.
What the job will be doing
* Maintaining wait time within the proposed target, delighting customers by offering a first-...
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Permanent employment
Contract work
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Local area
£44k - £59k per annumEstimated
Marks Consulting Partners are currently looking for a Contact Centre Manager to work with one of our Housing Association clients in Central London.
Maintaining wait time within the proposed target, delighting customers by offering a first-class service.
* Developing a...
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Permanent employment
Contract work
Work at office
Local area
£50k per annum
Lead the way in plant hire excellence | Our client is seeking a dynamic Contact Centre Manager to drive success in their hire division
An unmissable opportunity to join a well respected and expanding company as a Contact Centre Manager where you will be responsible for the...
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Working Monday to Friday
£50k per annum
...Lead the way in plant hire excellence | Our client is seeking a dynamic Contact Centre Manager to drive success in their hire division
Ready to take charge? Apply Now and shape the future of their operations | Salary up to £50k
An unmissable opportunity to join a well...
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Working Monday to Friday
£50k - £67k per annumEstimated
Working on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Contact Centre Manager on a 3 months contract with a possibility of further extension.
Be responsible and accountable for the day-to-day delivery to enable the team to operate effectively...
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Full time
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Local area
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2 days week
3 days week
£31k - £40k per annumEstimated
...Job Title: Contact Centre Manager
Hours: Full time - Monday to Friday
Type: Fixed term for 12 months covering Maternity
Location... ..., and problem-solving skills
Strong organisational, planning, and analytical skills
Excellent knowledge of MS Office,...
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Full time
For contractors
Fixed term contract
Work at office
Working Monday to Friday
...Efficiency: Optimise operations for efficiency, including workforce planning, resource allocation, and technology utilisation.
Customer... ...monitor key performance indicators (KPIs) to measure and improve contact centre performance, including service levels, response times, and...
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1 day week
£36k - £49k per annumEstimated
Job Description:
As our Contact Centre Team Manager, you will lead a team of advisors to be able to deliver world class and cost-effective customer... ...Experience in performance management, reviews, and action plans
Minimum 2 years’ experience of managing a team within a Contact...
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Full time
£33k - £45k per annumEstimated
...to join a highly successful and growing organization as a Contact Centre Admin Manager and to work in Willis building(Grade I listed) based in Ipswich... ..., quality monitoring, driving performance, project planning, coaching/development, performance management and answering...
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£33k - £45k per annumEstimated
...to join a highly successful and growing organization as a Contact Centre Admin Manager and to work in Willis building(Grade I listed) based in Ipswich... ..., quality monitoring, driving performance, project planning, coaching/development, performance management and answering...
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£24k - £27k per annum
...'re just stepping off campus or shifting from hospitality, Call Centres, or any high-energy sales environment, if tech is your passion,... ...realistic to reach £100K by year five!).
Level up to Account Manager within 12-18 months.
Modern office near the M4, complete with...
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Shift work
£37k - £50k per annumEstimated
...We’re looking for an experienced Contact Centre Sales Manager to join a fast growth tech business based in Newcastle city centre.
Basic salary of up to £38,000 DOE + £15k OTE + annual bonus.
Reporting to the Operations Director, you'll lead recruitment, onboarding,...
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City centre
Holiday work
£41k - £54k per annumEstimated
...partnership with an industry leader with a large contact centre operation at their Bradford Head office.... ...concept through to implementing and managing new ways of working, all focused around... ...challenges
Work closely with MI & Planning function to ensure all data is available...
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Hybrid work
£45k - £60k per annumEstimated
...Consultant
Guy Masters
About the Role
We are working with a large and complex Contact Centre operation to help them in the sourcing and selection of a highly experienced Resource Planning Manager to lead a growing team of Analysts across MI, Scheduling and Realtime.
*...
Permanent employment
Remote job
£35k - £47k per annumEstimated
...company benefits
Business Area: Halfords Support Centre
Job Purpose
We are looking for a Contact Centre Project Manager to work as part of our Transformation team. You... ...as appropriate
Produce and maintain project plans and critical paths, providing required...
Full time
£10k per annum
Contact Centre Operations Manager - Inbound Sales
Contract Type: Permanent, Full Time
Contract: Permanent, Full time
Location: Hybrid - Requirement... ..., enabling you to earn up to £10k per annum
Health cash plan - employer funded cover to enable you to claim money back...
Permanent employment
Full time
Contract work
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...for you!
About the role
The Head of Contact Centre will lead and oversee contact centre... ...including customer interactions, supplier management and managing and developing high-performing... ...close collaboration to develop joint plans and goals for initiatives and ensure delivery...
Work at office
1 day week
£35k - £48k per annumEstimated
...customer loyalty programmes, build loyalty management tools, provide loyalty tech solutions,... ...team do:
The IAG Loyalty Customer Contact Centre consistently delivers outstanding Sales,... ...generation through our direct channels.
The Planning & Operations department is key to the...
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