Average salary: £40,048 /yearly
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- £40k - £53k per annumEstimated...partnership with our clients to help in achieving their goals. About the role: Reporting to the Delivery Partner, our Customer Experience Manager will be responsible for sales activity, lead generation, pipeline management. Work with key Sword and client personnel...SuggestedFull-timeFlexible hours
£35k per annum
...Are you passionate about building lasting customer relationships and helping businesses achieve success? Pure Energy Music is looking for a Customer Experience Manager to take ownership of our customer journey, ensuring our customers receive exceptional support from onboarding...SuggestedLong-term contractFull-timeHybrid workingFlexible hours- £39k - £53k per annumEstimated...Overview of the role Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector... ...every day. Due to continued growth, we are hiring a new Customer Experience Manager to lead a team of Customer Success Managers and...SuggestedFull-timeOn-siteFlexible hours
£56.23k - £60.01k per annum
...Customer Experience Manager Full Time | 1 year fixed term | Hybrid Working with County Hall base We're looking for an ambitious and forward-thinking manager to play a key role in shaping and delivering our Customer Experience vision. This is an exciting opportunity...SuggestedLong-term contractFull-timePart-timeFixed-term contractHybrid working- ...Customer Experience Manager - 12mths FTC Role Overview The Customer Experience Manager is the strategic link between Footasylum and our outsourced contact centre partner. You will own the partner relationship end-to-end – setting shared goals, maintaining open communication...SuggestedFixed-term contractFlexible hours
£45k - £55k per annum
...Manage and enhance customer relationships to ensure satisfaction and loyalty. Oversee customer service operations to meet and exceed quality... ...Collaborate with internal departments to ensure seamless customer experiences. Analyse customer feedback to identify trends and...SuggestedPermanent- £51k - £67k per annumEstimatedWolviston Management Services are delighted to be supporting a growing and ambitious KBB e–commerce business in the appointment of a Head of Customer Experience . This is a strategic leadership position with Board–level visibility and influence, offering the opportunity...Suggested
£40k - £55k per annum
...Salary: £40,000 to £55,000 Base (dependent on experience) Role: We are seeking a highly motivated and detail-oriented Head of Customer Experience & Training Coordinator to help... ...Core Job Responsibilities Directly manage the day-to-day operations of our Customer Support...SuggestedHourly payHybrid workingOn-site- £81k - £106k per annumEstimated...recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive... ...Marketing team are looking for an experienced Head of Client Experience to join them on a 10 month FTC. Our Clients & Marketing...SuggestedFixed-term contractHybrid workingFlexible hours
£65k - £70k per annum
Company: OLYMPUS RECRUITMENT Job Type: Permanent, Full Time Salary: £65000 - £70000/annumSuggestedPermanentFull-time- £51k - £68k per annumEstimated...success. We're looking for an experienced and inspiring Head of Customer Experience to lead customer excellence initiatives across the business,... ...and teams through coaching, engagement and performance management. Build a culture of accountability, continuous improvement...SuggestedFull-timeCasual workOn-site
- ...impact and making a real difference for our customers. Impact: A strong connection to our... ...responsive, high-quality support experiences. Our vision is to create a seamless digital... ...~ Work closely with Support Operations Managers and the Knowledge Manager to improve...SuggestedHybrid working
- £36k - £49k per annumEstimated...Deputy Director of Customer Success (maternity cover) Reporting to: Director of Customer... ...Director of Customer Success & Services and manages a total team of 11 Customer Success... ...ensuring value delivery and a consistent client experience. Partner with Sales on renewal...SuggestedHybrid workingWork from homeFlexible hours
- £63k - £82k per annumEstimated...What you´ll do Lead, coach, and develop the CSX team to deliver an exceptional end-to-end customer experience. Oversee Order-to-Cash (OTC) and Customer Service Management (CSM) activities, using KPIs and dashboards to drive performance. Manage customer escalations...SuggestedLong-term contractFull-timeHybrid workingFlexible hours
£100k per annum
...We’re looking for a Head of Customer Experience – PRT Operations to join our Customer Operations team within the RS&AM function. If you’re looking... ..., Proposition Development, Member Communications, TPA Management and Digital Customer Experience. Key Responsibilities Own...SuggestedHourly payLong-term contractPermanentFull-timePart-timeOn-siteWork from homeFlexible hours£50k per annum
...Content Project Manager - Content, Production & PR Agency The Company A well-established content, production and PR agency working with global blue-chip clients across branded content, live experiences, and digital delivery. With key sectors spanning automotive, utilities...PermanentFull-timeRobert Half
City of London, Greater Londona month ago- £37k - £48k per annumEstimated...About the Role We are currently seeking a Project Manager to join our Customer Success team. Our dedicated Customer Success Team is committed... ...change, maintaining project momentum and objectives. Your Experience and Qualifications Hold a Bachelor's degree in Business...Full-timeHybrid working
- ...more – with fully integrated solutions to manage everything from business accounts,... ...problem into a clear explanation for the customer. You also have extensive knowledge of UK... ...scale What you'll bring: ~5+ years' experience handling regulated complaints, ideally within...Long-term contract
£30k - £32k per annum
...Overall Purpose of the Role ; To manage the Customer Engagement team in your area. Your role is to establish and maintain the performance... ...call plans – how can we ensure the customer is having the best experience with DDF through proactive management & support of their...PermanentRotating shifts$80 - $120 per hour
...Angelo , Larry Summers , and Jack Dorsey . Position: Customer success / support operations Evaluator Type: Contract... ...Must-Have ~5+ years of relevant professional experience in Customer success / support operations . ~ Native or professional...Remote jobSummer workMercor
London11 days ago- £90k - £116k per annumEstimated...scenario planning and analysis platform so our customers can outpace their competition and the... ...delivering an exceptional customer experience and value, unlocking competitive advantage... ...process, technology, and client management complexities, fostering customer self-sufficiency...Long-term contract
- £152k - £199k per annumEstimated...The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s... ...partner support ecosystem. As a core pillar of Customer Service Operations (CS Ops), you live a... ..., and flexibly support any initiative managed by the team. Key Responsibilities...Hybrid workingOn-siteRemoteFlexible hoursShift work
- £57k - £76k per annumEstimated...this is where you thrive. Team Lead, Customer Success - EMEA South Location: Remote... ...lead and develop a team of Customer Success Managers across our South EMEA region. This is... ...teams to deliver a seamless customer experience. Help scale Customer Success by identifying...Remote jobLong-term contractHybrid workingFlexible hours
£34k per annum
...Gymshark , Huel and Oh Polly, Fospha manages $4 billion in annual ad spend. We're... ...looking for Talent to join us across our Customer Success Teams. The Role You will join... ...business delivering the best possible experience to our customers. ~ You'll join one of...On-siteFlexible hours- £67k - £90k per annumEstimated...CX Transformation Specialist - Product & Experience Location: London (Hybrid) | Practice... ...financial institutions reimagine customer experiences through strategy, innovation... ...engagements across banking, insurance, wealth management, capital markets, and payments. ~ Design...PermanentHybrid working
- £78k - £103k per annumEstimated...Sapiens International is seeking a VP, Global Customer Support who will own the strategy,... ...by customers, services teams and account managers, and is accountable for building a support... ...support organizations, including significant experience at a senior/executive management level....Hybrid workingFlexible hoursShift work
- £81k - £106k per annumEstimated...listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director of Customer Success based in United Kingdom. This is... ...strategy and execution of the post-sale customer experience. The role will drive retention,...Remote jobLong-term contract
- ...run smoother businesses. As one of our customers put it, “It’s helped us make smarter, faster... ...for all proactive success and account management functions. In this high-impact... ...About you Extensive senior leadership experience in Customer Success within the SaaS sector...Long-term contractFull-timeSummer workHybrid workingOn-siteWork from homeFlexible hours
- £35k - £46k per annumEstimated...The Customer Success Analyst will be responsible for ensuring that our global client base received an exemplary standard of customer support... ...to full resolution in a pro-active manner to ensure customer experience remains positive. Be aware of financial market news and...Full-timeSummer workOn-site
- £52k - £68k per annumEstimated...dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and... ...and deliver insight. What we expect from you • Experience in building client relationships and managing stakeholders. • Experience of prioritising...Flexible hours
