Average salary: £52,500 /yearly

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  • £40k - £55k per annum

     ...pushing boundaries on a global scale. Our Credit and Risk team is responsible for a £1.3B portfolio, using data to drive insights that improve our customer proposition and business profit. We are looking for a Collections Strategy (Insight)Analyst to join our team. You... 
    Suggested
    Long-term contract
    Apprenticeship
    Hybrid working
    Flexible hours
    Leicester
    8 days ago
  • £16.4 - £19.5 per hourEstimated
     ...002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints...  ...Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to... 
    Suggested
    Permanent
    Hybrid working
    On-site
    Immediate start
    Flexible hours

    Capital One

    Nottingham
    more than 2 months ago
  • £12.2 - £13.5 per hourEstimated
     ...infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you...  ...enhancements. You’ll also conduct market research and provide insights to support benefits initiatives, ensuring our offerings remain... 
    Suggested
    Traineeship
    Immediate start
    Warwick, Warwickshire
    3 days ago
  • £65k per annum

     ...Senior Insight Analyst Location: Birmingham, UK Reports to: Head of E15 Data Insights Salary: £65,000 Turn Data into Decisions...  ...’ experience analysing commercial, financial, operational or customer data ~ Experience ing analytical frameworks such as... 
    Suggested
    Full-time
    Birmingham
    22 days ago
  • £15.2 - £17.9 per hourEstimated
     ...We are excited to welcome a Head of Customer Retention to our dynamic team in Wolverhampton! In this pivotal role, you will spearhead our...  ...playbooks, and rescue frameworks. Leverage data and customer insights to drive proactive retention initiatives aimed at those customers... 
    Suggested
    Long-term contract
    Full-time

    Culligan UK limited

    Wolverhampton, West Midlands
    a month ago
  • £12.2 - £13.2 per hourEstimated
     ...and profit within the store through the delivery of exceptional customer service on the shop floor at all times.  To demonstrate and uphold...  ...expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn... 
    Suggested
    Fixed-term contract
    Weekend work
    Afternoon shift

    The Body Shop International Limited

    Birmingham
    16 days ago
  • £13.4 - £15.5 per hourEstimated
     ...Are you passionate about delivering exceptional customer service and creating positive experiences from the very first interaction? We...  ...simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of... 
    Suggested
    Hybrid working
    On-site

    Experian Information Solutions

    Nottingham
    13 days ago
  •  ...Stonewater is searching for an inspiring Group Customer Experience Director to champion a culture where every interaction counts and every...  .... As the strategic lead for customer experience, you’ll use insight, data, and digital transformation to elevate satisfaction, trust... 
    Suggested

    Stonewater

    Coventry
    22 days ago
  • £50k - £65k per annum

     ...REQ ID: 131379 JOB TITLE: Senior ADAS Quality Engineer - Customer & Warranty Issue Resolution SALARY: £50,000 - £65,000 POSTING START...  ...vehicle issues using structured problem solving and data driven insight Manage quality issues from first identification through to... 
    Suggested
    Long-term contract
    Hybrid working
    Flexible hours

    JAGUAR LAND ROVER

    Gaydon, Warwickshire
    23 hours ago
  • £14.3 - £16.7 per hourEstimated
     ...manage, coach, develop, and monitor the effective performance of a Customer Services team, to enable them to achieve targets and KPIs...  ...customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse... 
    Suggested
    Full-time
    On-site

    Frasers Group

    Shirebrook, Derbyshire
    6 days ago
  • £15.6k per annum

     ...enthusiastic individual to join our International Supply Chain Customer Care Centre in Birmingham. As a member of our team, you will have...  ...to work with some of the best in the business and gain valuable insights into the industry The Customer Care Specialist Apprentice will... 
    Suggested
    Full-time
    Apprenticeship
    Fixed-term contract
    On-site

    Kuehne + Nagel

    Birmingham
    9 days ago
  • £28k per annum

    Customer Success Analyst Castle Donnington £28,000 We're looking for a Customer Insights & Success Analyst to dig into our clients' customer data, spot trends, and turn insights into actions that boost satisfaction, cut returns, and drive sales. You'll take ownership of... 
    Suggested
    Permanent
    Castle Donington, Leicestershire
    more than 2 months ago
  • £15 - £17.7 per hourEstimated
     ...Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an...  ...recommendations Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes... 
    Suggested
    Permanent
    Hybrid working
    On-site
    Immediate start
    Flexible hours

    Capital One

    Nottingham
    a month ago
  • £13.46 per hour

     ...step towards enhancing your career. We’re searching for dynamic Customer Assistants to support our branches during the summer period on...  ...role is designed to provide you with hands-on experience and insights into customer service, helping you build a strong foundation for... 
    Suggested
    Full-time
    Part-time
    Fixed-term contract
    Summer work
    Flexible hours

    Hinckley and Rugby Building Society

    Leicester
    18 days ago
  • £22.4 - £26.2 per hourEstimated
     ...ensuring every technology decision is connected to real commercial and customer outcomes. We're looking for people who act as trusted...  ...Maintain service performance reporting, providing transparent insight into availability, reliability, and operational risk across critical... 
    Suggested
    Long-term contract
    Full-time
    Hybrid working
    3 days/week

    Halfords

    Worcestershire
    20 hours ago
  • £14 - £16.4 per hourEstimated
     ...National Customs Manager Birmingham, UK | Zoll | Vollzeit | 9944 It's more than a job As a Customs Specialist at Kuehne+Nagel...  ..., you will contribute to overall business strategy by providing insights on customs performance, market trends, and growth opportunities... 
    Full-time

    Kuehne+Nagel

    Birmingham
    a month ago
  • £19.2 - £22.5 per hourEstimated
     ...Customer Service Specialist – Rotating Machines GE Vernova is looking for an exceptional Customer Service Specialist – Rotating Machines...  ...and supplier coordination, providing leads and customer insights to the sales team while maintaining strong supplier relationships... 
    Permanent
    Temporary
    Relocation package
    On-site
    Shift work

    GE Vernova

    Rugby, Warwickshire
    3 days ago
  • £18.7 - £22.2 per hourEstimated
     ...this role matters This role is responsible for extracting new insights and opportunities from Networks data to improve our products, CX...  ...products we provide, and improve the day to day experience our customers, specialising in improving their service. You will work with... 
    Full-time
    Hybrid working
    On-site

    BT Group

    Birmingham
    a month ago
  • £69.76k per annum

     ...Job Description Head of Customer Experience Lead customer experience, resident engagement and communications in a senior housing role, using insight, complaints learning, stakeholder engagement and service improvement to shape inclusive, high-quality services for residents... 
    Permanent
    Full-time
    Flexible hours

    AWD online

    Evesham, Worcestershire
    23 days ago
  • £25.25k per annum

     ...2595 Closing Date 24 April 2026 Job description Our Customer Service Consultants work hard taking calls to support our customers...  ...- We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that... 
    Hourly pay
    Permanent
    Full-time
    Part-time
    Hybrid working
    On-site
    Work from home
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift
    2 days/week
    Early shift

    Nationwide Building Society

    Northampton, Northamptonshire
    28 days ago
  • £18.3 - £21.3 per hourEstimated
     ...integrating new businesses, and evolving how we deliver for our customers. As we expand our reach, launch new products and enter new markets...  ...With strong business acumen and coaching approach, you’ll bring insight, challenge, and clarity to business decisions, team structures... 
    Long-term contract
    Full-time
    Relocation package
    On-site
    Flexible hours
    3 days/week

    Yokoy

    Birmingham
    more than 2 months ago
  • £21 - £24.4 per hourEstimated
     ...integrating new businesses, and evolving how we deliver for our customers. As we expand our reach, launch new products and enter new markets...  ...With strong business acumen and coaching approach, you’ll bring insight, challenge, and clarity to business decisions, team structures... 
    Full-time
    Hybrid working
    Relocation package
    On-site
    Flexible hours
    3 days/week

    Yokoy

    Birmingham
    more than 2 months ago
  • £30.07k per annum

     ...annum  Location:  Radar Road, Leicester The role: As a Customer Service Manager within our International department, you’ll lead...  ...workloads dynamically Proficient in data interpretation and using insights to drive improvements Occasional travel to our Manchester... 
    Long-term contract
    Skilled worker visa
    Monday to Wednesday
    Flexible hours
    Shift work
    Leicester
    2 days ago
  • £25k per annum

     ...aspiration. Why you’ll love this role of Team Manager of the Customer Engagement Team You'll be responsible for leading, developing...  ...up customer experience, identifying systemic issues and feeding insight into continuous improvement initiatives. Communicate with clarity... 
    Long-term contract
    Hybrid working

    Civica

    Dudley, West Midlands
    14 hours ago
  • £18.2 - £21.3 per hourEstimated
     ...experienced professional to join our team in the role of Head of Customer Journeys, Payments. The UK Payments market is a vital...  ...management Deeply understands customer needs and leverages this insight to create world-class, cross-channel experiences that customers... 
    Long-term contract

    HSBC Global Services Limited

    Birmingham
    1 day ago
  • £12.2 - £13.2 per hourEstimated
     ...monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality,...  ...TCS advisors play a crucial role in the gathering feedback and insights to help improve products, services, and processes within the... 
    Remote

    Solenis

    Northampton, Northamptonshire
    3 days ago
  • £26k per annum

     ...Customer Care Specialist Redditch, Worcestershire £26,000 15% performance related bonus Hybrid - 3 Days in office with 2 days...  ...background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from... 
    Long-term contract
    Hybrid working
    On-site
    Remote
    Work from home
    Monday to Friday

    Cast UK Ltd

    Redditch, Worcestershire
    1 day ago
  •  ...flexible on base location. We're seeking a CRM Manager: Loyalty and Customer Journeys to design, execute, and optimise end-to-end member...  ...teams, you'll bridge strategy and execution - turning insight into action and bringing the loyalty experience to life.... 
    Full-time
    Flexible hours

    Leonardo Hotels

    Birmingham
    21 days ago
  • £65k per annum

      Clinical Customer Experience Specialist – A Rare Opportunity for Audiologists 🚨 If you’re an Audiologist or hearing care professional...  ...access to ear and hearing care 🔷 Using data and insights to optimise performance, engagement, and service delivery ðŸ”... 
    Remote
    3 days/week

    Sensory Audiology & Optical Recruitment

    Birmingham
    3 days ago
  • £17.5 - £20.4 per hourEstimated
     ...Date live: 02/04/2026 Business Area: Customer Support Area of Expertise: Banking Operations Contract: Permanent Reference Code...  ...Day to day running of the business, using internal and external insights to develop an effective business plan, making evaluative judgments... 
    Long-term contract
    Permanent
    Immediate start

    Barclays

    Northampton, Northamptonshire
    26 days ago