Average salary: £55,000 /yearly

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  •  ...Midlands. And we're offering students the chance to intern in our Customer Experience Team — where you'll gain hands-on experience...  ...alongside experienced Customer Experience professionals whilst gaining insight into tenant scrutiny, complaints trends, and service design. You... 
    Suggested
    Fixed-term contract
    Internship

    Midland Heart

    Birmingham
    18 days ago
  • £45k - £56.5k per annum

     ...Role: Functional Consultant – Dynamics 365 CE (Customer Insights & Journeys) Location: Birmingham (Hybrid: 1 – 2 Days a Month On-Site) Salary: £45,000 - £56,500 Contract: Fixed-Term (12 Months) Network IT are supporting our clients large-scale digital customer engagement... 
    Suggested
    Full-time
    Fixed-term contract
    Hybrid working
    Birmingham
    5 days ago
  • £69k - £74k per annum

     ...more sustainable energy future. We are seeking a creative, resourceful, and data-savvy CX Insight & Oversight Manager to drive the development of a scalable and pragmatic customer insight and experience oversight framework. This role is central to helping the organisation... 
    Suggested
    Long-term contract
    Full-time
    Part-time
    Hybrid working
    On-site
    Flexible hours

    National Energy System Operator

    Warwick, Warwickshire
    16 days ago
  •  ...Midland Heart – Customer Experience & Insight - 12 Months Intern Midland Heart Group Salary Competitive Deadline 15th February 2026... 
    Suggested
    Internship
    No agency

    Midland Heart Group

    Birmingham
    11 days ago
  • £30k - £39k per annumEstimated
     ...Role: Customer & Commercial Insight Analyst - Healthcare Contract: Fixed Term Shift pattern: Full Time Location : Nottingham Support Office Closing date: 31st December Recruitment Partner: Matthew Nelligan About the role Key responsibilities Act... 
    Suggested
    Full-time
    Part-time
    Fixed-term contract
    On-site
    Shift work

    Boots

    Nottingham
    a month ago
  • £63k - £85k per annumEstimated
     ...Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led...  ...looking for a Data MI Reporting Manager to join our Business Insights and Analytics team who has a passion for Data and MI and a deep... 
    Suggested

    Goldman Sachs

    Birmingham
    more than 2 months ago
  • £48k - £64k per annumEstimated
     ...TerraQuest Role: Growth Product & Insights Lead Location: Birmingham in line with our Agile Working Policy. You will need to be able...  ...-orientated delivery structure. We pride ourselves on strong customer relationships evidenced by the high proportion of referrals and... 
    Suggested
    Full-time
    On-site
    Flexible hours

    TerraQuest

    Birmingham
    more than 2 months ago
  • £30k - £38k per annumEstimated
     ...and operational leadership across The Wildlife Trusts audience insights programme development of our brandframework and the delivery of...  ...runningscaleableacquisitionstrategies and have a deep understanding of developing customer orsupporter journeys. You will be well-versed in cross-team... 
    Suggested
    Permanent
    Full-time
    Live-in
    On-site

    The Wildlife Trusts

    Nottinghamshire
    25 days ago
  •  ...Role: Data & Insights Consultant Contract: Fixed-Term - 12 Months Location: Nottingham Recruitment Partner: Kershia Broughton...  ...their business through understanding market performance and customer behaviour. As a Data & Insights Consultant you will be responsible... 
    Suggested
    Full-time
    Part-time
    Fixed-term contract

    Boots

    Nottingham
    10 days ago
  • £34k - £47k per annumEstimated
     ...Client Success Manager - Active Insight Remote (UK) - Ideal Location West Midlands c32000 Bonus We are looking for a Client...  ...deserves recognition. What Youll Bring A natural passion for customer success and creating great experiences. Strong communication... 
    Suggested
    Full-time
    Remote

    Love Recruitment

    Coventry
    more than 2 months ago
  • £32k - £43k per annumEstimated
     ...Role: Insights Manager Contract: Fixed-Term - 14 Months Location: Nottingham Recruitment Partner: Kershia Broughton What...  ...great Beauty brands and categories grow their business through customer market and performance insights. Youll be leading Research projects... 
    Suggested
    Full-time
    Part-time
    Fixed-term contract

    Boots

    Nottingham
    10 days ago
  • £35.41k - £44.08k per annum

     ...only available to Birmingham City Council employees. Data Insights & Analytics Advisor Permanent - Part Time Grade C Consultation...  ...City Council is transforming how we deliver services to our customers. Within our HR Shared Services the Data Insight & Analytics team... 
    Suggested
    Permanent
    Full-time
    Part-time

    Birmingham City Council

    Birmingham
    more than 2 months ago
  • £45k per annum

     ...About the role:   Job Title: Credit & Risk Insight Analyst Location: Head Office, Leicestershire (Hybrid working 1 day a week...  ...portfolio and using data to drive insight on how we can optimise our customer proposition and business profit. You’ll be at the heart of... 
    Suggested
    Long-term contract
    Full-time
    Apprenticeship
    Hybrid working
    On-site
    Flexible hours
    Leicester
    2 days ago
  • £58k - £79k per annumEstimated
     ...we employ over 500 people across 5 sites and work with over 60k customers including blue chip companies such as The Post Office Five Guys...  ...Trainline. About the Role As a Manager International Sales Insights (Enterprise) you will work across our global organisation to... 
    Suggested
    Full-time
    On-site

    Global Payment Holding Company

    Leicester
    more than 2 months ago
  • £48k - £55k per annum

     ...that can make net zero a reality. The Innovation Strategy & Insights team identify where innovation is required across the energy system...  ...in delivering primary and secondary research on market, customer, technology, and industry trends Strong analytical and critical... 
    Suggested
    Full-time
    Part-time
    Hybrid working
    On-site
    Flexible hours

    National Energy System Operator

    Warwick, Warwickshire
    10 days ago
  • £40k - £53k per annumEstimated
     ...Job Title: Insight Analyst Location: Parklands Office, Birmingham, Hybrid,- minimum 3 days per week in office Role Purpose The...  ...growth. This role plays a key part in understanding market trends, customer behaviour, and competitive dynamics. They are fundamental part... 
    Full-time
    Hybrid working
    On-site
    Immediate start
    Birmingham
    19 days ago
  • £27.78k per annum

     ...accessible to everyone across the UK and Ireland. Serving both individual customers and businesses, we empower people to take control of their wellbeing through early detection and long-term health insights. Our purpose is simple yet powerful: to give everyone confidence in... 
    40 hours/week
    Long-term contract
    Apprenticeship
    Traineeship
    On-site
    Probationary period
    Monday to Friday
    Shift work
    Rotating shifts

    Bluecrest Wellness

    Stratford-upon-Avon, Warwickshire
    28 days ago
  • £26k - £34k per annumEstimated
     ...Are you a seasoned professional with a passion for resolving customer complaints and delivering exceptional service? Do you have the resilience...  ...feeling reassured.  ~ Share knowledge openly — from product insights to competitor awareness — and support the team by being a goto... 
    Permanent
    Full-time
    On-site
    Monday to Friday
    Flexible hours
    Shift work

    RAC

    Walsall, West Midlands
    16 days ago
  • £53k - £72k per annumEstimated
     ...year in summer 2026! Our internships are designed to give you an insight into what its like to work for a world-renowned brand with a...  ...workplace where everyone works together to meet goals and support customers we encourage you to apply. Youll find strong teamwork and a positive... 
    Full-time
    Summer work
    Internship
    Placement year
    Immediate start
    Remote
    Monday to Thursday
    Flexible hours

    Bosch Group

    Worcester, Worcestershire
    more than 2 months ago
  •  ...the School of Psychology align education with real‑world employer needs . As a Board member with expertise in consumer and customer insights , you will contribute sector‑specific intelligence on how insight roles are evolving, where employers face skills shortages,... 
    Hybrid working

    Arden University

    Birmingham
    3 days ago
  • £5k per annum

     ...Role Overview We are seeking a proactive Customer Engagement Executive to manage customer engagement communications, tools, and processes...  ..., and operations. Monitor engagement metrics and flag insights or improvement opportunities to relevant stakeholders. Skills... 
    Flexible hours

    Lloyd James Media Group

    Wolverhampton, West Midlands
    3 days ago
  • £45k per annum

     ...offered an employment contract *** ​ Horticultural / Landscaping - Customer Service Advisor / Manager Do you have a passion for the...  ...events. Identify customer needs and market trends, reporting insights to senior management. Handle customer enquiries, complaints,... 
    Permanent
    Leicestershire
    1 day ago
  • £50k per annum

     ...year Requirements: Deep understanding of Microlise products, customers and use cases Strong understanding of Transport Management...  ...site visits to understand real-world workflows and document value insight Design customer solutions around measurable business outcomes... 
    Full-time

    Microlise

    Eastwood, Nottinghamshire
    21 hours ago
  • £25k per annum

     ...journey to realise that aspiration.  Why you’ll love this role of Customer Team Experience Partner  This is a high-visibility, strategic...  ...programmes, organise engaging events, and use data-driven insights (including quarterly Peakon surveys) to measure impact and demonstrate... 
    Long-term contract
    Full-time
    Hybrid working

    Civica

    Birmingham
    15 days ago
  • £45k - £60k per annumEstimated
     ...join our high-performing team and partner with leaders across our Customer Care and other business units to deliver people strategies that...  ...to co-create people priorities with business goals. Provide insight, challenge, and recommendations on people topics across the full... 
    Full-time
    Relocation package
    On-site
    Shift work
    3 days/week

    Yokoy

    Birmingham
    a month ago
  • £110k per annum

     ...Head of Customer Experience (CXM) ~ Define and lead the strategy for NFU Mutual’s Customer Experience, shaping how we serve customers...  ...influence and delivery, overseeing three core CX capabilities: Customer Insight and Monitoring, Customer Target Experience Design, and... 
    Permanent
    Full-time
    Hybrid working
    Work from home
    1 day/week

    NFU Mutual

    Stratford-upon-Avon, Warwickshire
    8 days ago
  • £35k per annum

     ...Were looking for a dynamic Business Development & Customer Experience Manager to drive membership growth income generation and community...  ...closely with internal teams and external partners youll turn insight into action and help shape the future success of our facilities.... 
    Full-time

    LeisureSK Limited

    Lincolnshire
    a month ago
  • £26k - £35k per annumEstimated
     ...Requisition ID : 19593   Employment Type : Full Time Job Category : Customer Service/Support Work Location : Wednesbury, UK  Potential...  ...performance and feels fun to be part of. Capture customer insights that help us improve customer value and loyalty. Identify the... 
    Full-time

    MSC Industrial Supply

    Wednesbury, West Midlands
    4 hours ago
  •  ...Register Your Interest - Commercial Banking Customer Products & Propositions Internship - Birmingham Why Customer Products & Propositions...  ...Enrich your learning with access to world-leading research and insights Test and learn new approaches in a safe, inclusive... 
    Internship
    Summer internship
    Immediate start
    Birmingham
    more than 2 months ago
  • £41k - £53k per annumEstimated
     ...choice for homewares because we make home life lovelier for our customers. And the caring and supportive culture we've created makes this...  ...we move forward. Are you looking to play a role in the Data & Insight transformation journey of a successful and fast-growing omnichannel... 
    Long-term contract

    Dunelm

    Leicester
    24 days ago