Customer operations manager jobs in Edinburgh

 ...The short version You like people. You like solving problems. You like being trusted to just get on with it . As a Customer Success Manager at Gecko, you’ll own a portfolio of Higher Education customers and make sure they’re genuinely successful with our platform;... 

 ...define execution strategies, select partners, develop consortiums, manage risk and pricing, and mobilise the best resources to deliver...  ...and lessons learned. Partner with bid, marketing, technical, operational, and commercial teams to develop robust Capture Plans for complex... 

 ...technology. We’re looking for a Head of Customer Success to lead a proactive, value-led customer...  ...team (including Regional Service Delivery Managers), act as a senior escalation point, and partner closely with Support, Support Operations, Product, Account Management, Commercial... 

 ...the forecourt. The role will also include the preparation and management of stock photography for our website. Key Responsibilities...  ...The John Clark Motor Group is a name synonymous with outstanding customer service, we are Scotland’s 2 nd largest independently family owned... 

 ...Client Manager – Join a Modern, People-Focused Accountancy Practice Edinburgh Are you an experienced accountant who thrives on building genuine relationships with clients and making a real impact in their businesses? If you're looking for a role where your ideas are... 

 ...Executive to join their team in Edinburgh. In this role you will manage a portfolio of clients, overseeing onboarding activities and...  ...Responsibilities: Manage a portfolio of clients, supporting day-to-day operational activities Support client and investor onboarding processes in... 

 ...conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. It also manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement. The Role: We... 

 ...participate in SWA events, training programmes and other activities. Managing membership payments, and sponsorship initiatives, will also form...  ...supplier businesses, particularly at the account management or customer relations level, or with experience in a member-focused... 

 ...Client Manager – Accountancy Practice Edinburgh A respected, medium-sized accountancy practice is looking to appoint a Client Manager to oversee a portfolio of clients and lead the delivery of high-quality accountancy, tax, and advisory services. This is an excellent... 

 ...are seeking a Client Executive to support the performance and management of a diverse property portfolio, covering both short-term and long...  ...at the intersection of client management, distribution, and operations, this role ensures that property owners, guests, and internal teams... 

 ...open new possibilities for our people, our customers and our communities. This is the core...  ...founded in 1856 and is central to how we operate as a company today. We aim to provide...  ...JOB PURPOSE   In the role of a Team Manager, through your passion for the brand and product... 

Do you have strong reporting experience ? Are you skilled with Power BI, VBA, Python & SQL ? If you have experience in automation and a curiosity with AI tools even better. Would you like to work with a best in class global financial services company, working from their...

 ...Customer Service - Credit Control Team (Hybrid) Location: South Gyle, Edinburgh Salary...  ...valued. While this role involves managing sensitive financial conversations, you'll...  ...advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are... 

 ...leaders who want to help shape the future of customer services.You’ll play a key role in...  ...customer service• Supervise day-to-day operations, ensuring KPIs and service standards are...  ...communications including calls, emails, and case management• Handle Stage 1 complaints and support... 

 ...are seeking a proactive, delivery-focused Client Services Project Manager to drive successful implementation and delivery of client-facing...  ...of Work (SOW) and deliver measurable value to our enterprise customers. You will serve as the main client contact and ensure internal and... 

 ...organisational issues and utilising client and customer data to understand the impact to the...  ...into the design of new processes and operating model designs Designing End-to-End Services...  ...organisational design, and performance management for customer service and commercial... 

 ...Responsibilities Strategic Leadership: - Define and implement the project management vision, governance model, and operating framework. - Align project delivery strategy with business growth objectives. - Act as a senior escalation point for critical programs and risks... 

 ...pride ourselves on delivering fantastic customer service and helping our customers start their...  ...journeys with confidence. As a Bureau Manager, you'll lead a team in one of our busy Bureaux...  ...successfully passes internal audits, and operates to our business standard operating... 

 ...Solutions practice is looking for an experienced Sr. Project Manager to lead CLM implementations, consulting and strategy projects...  ...degree preferred. ~5+ years of experience in CLM consulting, legal operations, or a similar role, with a proven track record in CLM project... 

 ...connect hyper-locally with our hospitality customers and prospects in key cities in The UK ,...  ...content creator, and part relationship manager, owning the local vibe and growth strategy...  ...and unifies online and physical operations, multichannel sales, expansion to new locations... 

 ...Horwich Farrelly (HF) is driving innovation in claims management through advanced data insights and predictive analytics. The Predictive Analytics and Data Insights team plays a key role in HF's transformation strategy, working collaboratively with legal experts, data scientists... 

 ...Technical Skills • Expertise in modern workplace technologies e.g. Microsoft 365 • Operating Systems e.g. Windows 10/11 • Client applications e.g. Office 365, Teams, OneDrive • Device management and deployment e.g. Intune, Autopilot • Understanding of virtualisation... 

 ...enhance their real estate assets: property management, asset management, and marketing strategy...  ...experience and our property portfolio operates smoothly. This role is split between office...  ...skills (spoken and written), customer service skills and experience working in... 

 ...Then consider the role of Senior Project Manager at Reed in Partnership! Please note...  ...skills. Extensive experience operating in both direct line management and matrix...  ...software. Desirable Criteria: Experienced customer and business service focus and attention... 

 ...Store Manager – Morningside - £34,400 per annum - Permanent At Costa Coffee, we are what we craft. It's about stirring up success, empowering...  ...define your success - which means you’ll be: • Meeting all customer needs and driving a strong customer service culture to drive... 

 ...As Store Manager, you'll lead a passionate and motivated team, drive store performance, and ensure an exceptional customer experience every day. We're looking for a commercially aware and...  ...fostering a performance-led culture. Operational Management: Oversee daily operations,... 

 ...major global rollout of Microsoft Dynamics 365 across our subsidiary network, covering both Customer Engagement and Finance & Operations. We are looking for an experienced Project Manager to lead end-to-end D365 implementations, guiding the transition from legacy systems to a... 

 ...openings in SEPHORA UK’s expansion. Reporting to the Regional Retail Manager, you’ll bring SEPHORA’s bold, inclusive and customer‑obsessed spirit to life from day one - shaping the vision, culture and operational excellence of a store designed to set the benchmark for our...