Customer operations manager jobs in Edinburgh

 ...The short version You like people. You like solving problems. You like being trusted to just get on with it . As a Customer Success Manager at Gecko, you’ll own a portfolio of Higher Education customers and make sure they’re genuinely successful with our platform;... 

 ...define execution strategies, select partners, develop consortiums, manage risk and pricing, and mobilise the best resources to deliver...  ...and lessons learned. Partner with bid, marketing, technical, operational, and commercial teams to develop robust Capture Plans for complex... 

 ...technology. We’re looking for a Head of Customer Success to lead a proactive, value-led customer...  ...team (including Regional Service Delivery Managers), act as a senior escalation point, and partner closely with Support, Support Operations, Product, Account Management, Commercial... 

 ...the forecourt. The role will also include the preparation and management of stock photography for our website. Key Responsibilities...  ...The John Clark Motor Group is a name synonymous with outstanding customer service, we are Scotland’s 2 nd largest independently family owned... 

 ...Executive to join their team in Edinburgh. In this role you will manage a portfolio of clients, overseeing onboarding activities and...  ...Responsibilities: Manage a portfolio of clients, supporting day-to-day operational activities Support client and investor onboarding processes in... 

 ...Client Manager – Join a Modern, People-Focused Accountancy Practice Edinburgh Are you an experienced accountant who thrives on building genuine relationships with clients and making a real impact in their businesses? If you're looking for a role where your ideas are... 

 ...conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. It also manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement. The Role: We... 

 ...are seeking a Client Executive to support the performance and management of a diverse property portfolio, covering both short-term and long...  ...at the intersection of client management, distribution, and operations, this role ensures that property owners, guests, and internal teams... 

 ...participate in SWA events, training programmes and other activities. Managing membership payments, and sponsorship initiatives, will also form...  ...supplier businesses, particularly at the account management or customer relations level, or with experience in a member-focused... 

 ...Client Manager – Accountancy Practice Edinburgh A respected, medium-sized accountancy practice is looking to appoint a Client Manager to oversee a portfolio of clients and lead the delivery of high-quality accountancy, tax, and advisory services. This is an excellent... 

Do you have strong reporting experience ? Are you skilled with Power BI, VBA, Python & SQL ? If you have experience in automation and a curiosity with AI tools even better. Would you like to work with a best in class global financial services company, working from their...

 ...supplier of Civils, Above Ground and Multi-Utilities products. Operating across our network of 10 branches in Scotland, we pride ourselves...  ...assistance in offering best advice and solutions to our customers. We rely on our Sales People to build great relationships with... 

 ...open new possibilities for our people, our customers and our communities. This is the core...  ...founded in 1856 and is central to how we operate as a company today. We aim to provide...  ...JOB PURPOSE   In the role of a Team Manager, through your passion for the brand and product... 

 ...Customer Service - Credit Control Team (Hybrid) Location: South Gyle, Edinburgh Salary...  ...valued. While this role involves managing sensitive financial conversations, you'll...  ...advertised on behalf of Office Angels who are operating as an employment agency. Office Angels are... 

 ...leaders who want to help shape the future of customer services.You’ll play a key role in...  ...customer service• Supervise day-to-day operations, ensuring KPIs and service standards are...  ...communications including calls, emails, and case management• Handle Stage 1 complaints and support... 

 ...are seeking a proactive, delivery-focused Client Services Project Manager to drive successful implementation and delivery of client-facing...  ...of Work (SOW) and deliver measurable value to our enterprise customers. You will serve as the main client contact and ensure internal and... 

 ...The Guest Relations Manager will direct the strategic initiatives and objectives of the Guest Relations department, as well as managing day to day operations through the engagement of the team. All members of the department work together to create memorable moments for guests... 

 ...organisational issues and utilising client and customer data to understand the impact to the...  ...into the design of new processes and operating model designs Designing End-to-End Services...  ...organisational design, and performance management for customer service and commercial... 

 ...Responsibilities Strategic Leadership: - Define and implement the project management vision, governance model, and operating framework. - Align project delivery strategy with business growth objectives. - Act as a senior escalation point for critical programs and risks... 

 ...Technical Skills • Expertise in modern workplace technologies e.g. Microsoft 365 • Operating Systems e.g. Windows 10/11 • Client applications e.g. Office 365, Teams, OneDrive • Device management and deployment e.g. Intune, Autopilot • Understanding of virtualisation... 

 ...one of the UK's most respected professional services firms. Our client are looking for an ambitious Corporate Tax Senior or Assistant Manager to join their Edinburgh office. As a Corporate Tax Senior or Assistant Manager, you will be part of the delivery team on tax... 

 ...Solutions practice is looking for an experienced Sr. Project Manager to lead CLM implementations, consulting and strategy projects...  ...degree preferred. ~5+ years of experience in CLM consulting, legal operations, or a similar role, with a proven track record in CLM project... 

 ...pride ourselves on delivering fantastic customer service and helping our customers start their...  ...journeys with confidence. As a Bureau Manager, you'll lead a team in one of our busy Bureaux...  ...successfully passes internal audits, and operates to our business standard operating... 

 ...Then consider the role of Senior Project Manager at Reed in Partnership! Please note...  ...skills. Extensive experience operating in both direct line management and matrix...  ...software. Desirable Criteria: Experienced customer and business service focus and attention... 

 ...Horwich Farrelly (HF) is driving innovation in claims management through advanced data insights and predictive analytics. The Predictive Analytics and Data Insights team plays a key role in HF's transformation strategy, working collaboratively with legal experts, data scientists... 

 ...connect hyper-locally with our hospitality customers and prospects in key cities in The UK ,...  ...content creator, and part relationship manager, owning the local vibe and growth strategy...  ...and unifies online and physical operations, multichannel sales, expansion to new locations... 

 ...enhance their real estate assets: property management, asset management, and marketing strategy...  ...experience and our property portfolio operates smoothly. This role is split between office...  ...skills (spoken and written), customer service skills and experience working in... 

 ...areas of their Experience Department on a temporary basis. They are looking for friendly, outgoing individuals who have a passion for customer service and are willing to deliver a world class experienced. Multiple roles available including Experience Guide, Performance...