Average salary: £35,409 /yearly
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- ...ambitious business. As a CX Priority Care Resolutions Executive, you’ll be part of Loaf’s priority care team, supporting customers when their journey needs extra care,... ...wider CX function to protect customer trust, manage reputational risk, and turn learning from difficult...Suggested
- £55k - £72k per annumEstimated...join us. Because when we achieve together, customers and communities thrive. Work for Orbit... .... The role As Head of Customer Resolutions, you will lead with empathy and ambition... ...secondment. What you'll achieve To lead and manage the customer complaints through to their...SuggestedInterimFlexible hours
Orbit Group
Coventry27 days ago £29k per annum
...with start and finish times depending on customer availability) Duration: Permanent Benefits... ...Car, The successful Customer Resolution Officer will receive a company car and the... ...a Customer Resolution Officer, you will manage your own diary, attend customer visits, negotiate...SuggestedLong-term contractPermanentMonday to Friday- ...We have a great opportunity for a Customer Resolutions Manager to assist the Senior Customer Resolutions Manager and Head of Compliance in the operation of the Evlo Complaints Function, ensuring all activities are compliant with FOS complaint handling rules and FCA guidelines...SuggestedFixed-term contractRemote
- ...Local Authority Summary ~ The Senior Feedback & Resolutions Officer is tasked with managing Stage 2 complaint reviews, Members’ enquiries, FOI internal... ..., and meet deadlines. Strong understanding of good customer care principles. Essential Qualifications Required...SuggestedBi-weekly payImmediate start
£26.94 - £35.39 per hour
...Association is looking for a Complaints Dispute Resolution Lead on a temporary basis for about 4... ...Heads of Service, Service Directors and managers at the review stage of the process,... ...communication with the Housing Ombudsman and customers including implementation of any...SuggestedTemporaryHybrid workingOn-site- £60k - £78k per annumEstimated...realise their ambitions. We're currently seeking an experienced professional to join our team in the role of Senior Manager - Recovery and Resolution Planning. This role will present you with an ideal opportunity to sit at the centre of HSBC’s Recovery and Resolution...SuggestedLong-term contractOn-site
- ...investigated thoroughly, responded to promptly, and resolved in a customer ‑ focused and compliant manner. Key Duties/Accountabilities... ...in a positive, helpful and solution ‑ focused manner. Manage a full range of case types, including service requests, Stage 1...SuggestedBi-weekly payHybrid workingOn-siteImmediate start
- £31k - £41k per annumEstimated...to question the status quo to optimise our approach in project management and development. As a result, this opportunity will suit an individual... ...requirements and client expectations are met. Drive issue resolution by aligning and mobilising stakeholders across the wider...SuggestedLong-term contractFull-timeHybrid workingOn-siteRemoteFlexible hours
Starcom Mediavest Group Germany Gmbh
London27 days ago - ...impact and making a real difference for our customers. 🌍 Impact: A strong connection to... ...escalation frameworks, and performance management. ~ Implement workforce planning... ...management. ~ Improve first-contact resolution, reduce backlog, and optimise tier structures...SuggestedHybrid working
- £31k - £40k per annumEstimatedJob Title: Motor Commissions Resolution Officer (Motor Finance) Location: Solihull; Hybrid... ...delivering fair and tailored outcomes for customers. You'll be responsible for investigating... ...legislation throughout investigations • Manage end-to-end complaint handling, including...SuggestedFull-timeHybrid workingRemote
BNP Paribas
Solihull, West Midlands6 days ago £26.65k per annum
...Customer Resolutions Apprentice Watford Community Housing Salary: £23,500 - £26,650 - 37 hours per week The Vacancy As an apprentice... ..., supported by both your training provider and your manager. This structured development time is designed to help you grow...SuggestedApprenticeshipFixed-term contractRemote1 day/week- £53k - £70k per annumEstimated...redefine financial investment Job Description Senior Customer Success Manager Location: Hybrid, London Employment Type: Full-time... ...to address complex technical challenges and ensure timely resolution. ~ Advise customers on platform enhancements,...SuggestedLong-term contractFull-timeHybrid workingShift work
£55k - £65k per annum
Project Manager with MS Dynamics CRM Our Client is an international company looking to... ...architecting the Dynamics CRM system, related customizations, portals, and reports to model the... ...the customer on the status of the issue resolution · Participating in the design and architecture...SuggestedFull-timeOn-site£31k per annum
...highest performing teams and learn from top Customer Success professionals, helping accelerate... ...We are looking for a Customer Success Manager to act as a dedicated day-to-day contact... ...Jira to track tickets and ensure timely resolution. Collaboration & Advocacy: Act as the...SuggestedOn-siteFlexible hoursBenifex
Southampton24 days ago- £83k - £111k per annumEstimated...powered by SparkX, is an AI-powered ad management platform for brands, sellers and agencies... ...advertisers and our own experts to create customized advertising programs that consistently... ...development of training materials. • Problem Resolution: Address and resolve client inquiries...On-siteMonday to Thursday
£25k - £27k per annum
...groundbreaking experience, we're the force behind over 5 billion customer interactions each year, enabling businesses worldwide to... ...multiple brands. Taking ownership and being accountable for the resolution of the queries of customers that they interact with to an agreed...Full-timeHybrid workingFlexible hours- £36k - £47k per annumEstimated...Description We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients... ...or cross-sell opportunities. _ Support & Issue Resolution: _ Act as the customer's advocate within the organization...Remote jobLong-term contractWork from home
- £50k - £65k per annumEstimated...power of sport. Role overview Right Formula is seeking a Customer Success Manager to support and grow long-term client relationships within... ...risks to delivery, adoption, or satisfaction and drive resolution · Bridge communication between clients and technical teams...Long-term contractHybrid working
£50k - £60k per annum
Customer Success Manager Sustainability / ESG Solution London – 2 /3 days per week £50k – £60k The company are an early stage SaaS business... ...subscription. ~User Support: ensure timely response and resolution of user queries by directly answering platform questions and...- £42k - £54k per annumEstimated...and estate agents in addition to private customers. We are seeking a proactive and... ...client queries and issues, ensuring timely resolution and maintaining service excellence. Retain... ...years in B2B Customer Success, Account Management, or a similar client facing role with a...Long-term contractPermanentFull-timeShift work
$48k - $72k per annum
...with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.... ...Role is Exciting As a Customer Success Manager (UK) at AuditBoard, you will play a... ...solutions to meet their unique needs. Issue Resolution : Proactively identify and address...Remote jobLong-term contractHybrid workingOn-siteImmediate start- £49k - £64k per annumEstimated...cyber risk. XM Cyber transforms exposure management by demonstrating how attackers leverage... ...exposures with a fraction of the effort. As a Customer Success Manager at XM Cyber, you are the... ...effectively own and drive the internal resolution process for all customer issues, serving...Hybrid workingRemote
- ...identifying risks and opportunities to strengthen relationships and support renewals. Manage incoming partner requests, ensuring clear prioritisation, tracking, and timely resolution. Build, document, and maintain effective internal processes, documentation, and reporting...Odd jobFlexible hours
- ...You like being trusted to just get on with it . As a Customer Success Manager at Gecko, you’ll own a portfolio of Higher Education customers... ...of contact for customer issues, owning them through to resolution with support from the wider team, not as a ticket-only function...Shorter hoursOn-siteFlexible hours
£55k - £65k per annum
...proactive care that transforms lives. The role As a Senior Customer Success Manager, you will own a portfolio of our most strategic Mid-Market... ...~ Work closely with Support to ensure seamless issue resolution and customer communication CS Excellence &...Long-term contractOn-site- £42k - £54k per annumEstimated...Overview The Customer Success Manager plays a pivotal role in delivering a high-quality and consistent post-sale experience to Prosci clients... ...with appropriate internal teams to drive timely resolution. Data Management and Reporting ~ Maintain accurate and...Immediate start
- £51k - £67k per annumEstimated...We are excited to welcome a Head of Customer Retention to our dynamic team in Wolverhampton... ...effective and timely customer issue resolution. Work cross‑functionally with Sales,... ...friction in the customer journey. Oversee management of high‑value and strategically...Long-term contractFull-time
£30k per annum
...significant advantage in product costs and customer response time and most importantly,... ...responsible for day-to-day account performance management, working closely with Elite teams,... ...You will manage order processing, issue resolution, claims handling, and delivery tracking,...PermanentHybrid workingMonday to FridayShift work- ...providers and your trusted security-first Managed Service Provider. IT leaders choose... ...Role Ekco are seeking a proactive and customer-focused individual to join our service delivery... ..., ensuring prompt and professional resolution of issues. Serve as a primary point...Flexible hours1 day/week
