Average salary: £35,409 /yearly

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  • Resolution Team Leader 7389

    £36k - £47k per annumEstimated
     ...Title: Resolution Team Leader Contract Type: Permanent Full time 35 hours per week Salary...  ...Applicants May Not Apply* Join our Customer Relations Team at L&Q Were looking for...  ...outcomes. Ensure complaints are managed in line with L&Qs policies procedures and... 
    Suggested
    Permanent
    Full-time
    Hybrid working
    On-site

    We build homes for sale or rent across the country

    London
    25 days ago

  • Complaints Resolution Partner

    £30.88k per annum

     ...Complaints Resolution Partner A place to create moments that matter Salary: GBP30,8...  ...new ways to understand and champion their customers, support them and drive positive change....  ...be working in a fast paced environment, managing multiple cases at once and keeping... 
    Suggested
    Permanent
    Full-time
    Apprenticeship
    Hybrid working
    On-site
    Monday to Friday
    Flexible hours

    EASYWEBRECRUITMENT.COM

    Peterborough, Cambridgeshire
    3 days ago

  • Customer Complaints & Resolution Manager

    £39k per annum

     ...Customer Complaints & Resolution Manager Customer Complaints & Resolution Manager Location: Hybrid - 2 days Wilmslow HQ, 3 days from home Salary: Competitive basic - OTE 39k per year Citation provides expert HR, employment law, and health and safety support to businesses... 
    Suggested
    Permanent
    Hybrid working

    2MES

    Manchester
    5 days ago

  • Customer Resolution Manager

    £28k - £32k per annum

     ...Act as the primary point of contact for customers, owning communication throughout the resolution journey and providing clear updates while managing expectations Build trust through consistent, professional, and proactive engagement, ensuring continuity, transparency, and... 
    Suggested
    Temporary

    Michael Page

    West Yorkshire
    29 days ago

  • Customer Resolution Team Manager

    £30k - £34k per annum

     ...are looking to recruit an experienced team manager/leader to join them on a permanent,...  ...The team is responsible for dealing with customers who are experiencing difficulties in making...  ...type of work will involve negotiating the resolution of accounts and achieving the required results... 
    Suggested
    40 hours/week
    Permanent
    Full-time
    Hybrid working

    SF Recruitment

    Stratford-upon-Avon, Warwickshire
    a month ago

  • Resolutions Team Manager 7242

    £49k - £66k per annumEstimated
     ...Title: Resolutions Team Manager Contract Type: Permanent Full Time 35 hours per week Salary: Starting from 55270 (London salary) and from...  ...stakeholders at various levels. The role will help to improve the customer complaints experience to increase resident satisfaction and... 
    Suggested
    Permanent
    Full-time
    Hybrid working
    On-site

    We build homes for sale or rent across the country

    London
    more than 2 months ago

  • Resolutions Team Manager 7388

    £37k - £48k per annumEstimated
     ...Title: Resolutions Team Manager Contract Type: Permanent Full Time 35 hours per week Salary: Starting from 55270 (London salary) and from...  ...stakeholders at various levels. The role will help to improve the customer complaints experience to increase resident satisfaction and... 
    Suggested
    Permanent
    Full-time
    Hybrid working
    On-site

    We build homes for sale or rent across the country

    London
    27 days ago

  • Complaints Dispute Resolution Lead

    £26.94 - £35.39 per hour

     ...Association is looking for a Complaints Dispute Resolution Lead on a temporary basis for about 4...  ...Heads of Service, Service Directors and managers at the review stage of the process,...  ...communication with the Housing Ombudsman and customers including implementation of any... 
    Suggested
    Temporary
    Hybrid working
    On-site

    TRI Consulting

    West London
    more than 2 months ago

  • Customer Outcomes Assurance Coach

    £39k - £52k per annumEstimated
     ...savings and investments combining asset management and insurance expertise to offer a wide...  ...effectively deliver in your role. Customer Outcomes Assurance Coach - Permanent...  ...including call listening and complaint resolution audits ensuring alignment with FCA FOS and... 
    Suggested
    Long-term contract
    Permanent
    Full-time
    Flexible hours

    Prudential Distribution

    Stirling
    a month ago

  • Team Lead, Customer Support EMEA

    £68k - £91k per annumEstimated
     ...brings a proactive approach to improving customer experience tooling workflows and team...  ...Responsibilities: Leadership & People Management Lead coach and develop a global team...  ...Excellence Ensure SLAs response times and resolution targets are consistently met or exceeded... 
    Suggested
    Full-time
    Remote

    Fingerprint

    London
    20 days ago

  • Customer Engagement and Performance Manager - Portsmouth Water AMP8

    £43k - £59k per annumEstimated
     ...Are you passionate about creating great customer experiences and driving measurable performance...  ...Customer Engagement and Performance Manager to join our team on the Portsmouth Water...  ...ensuring positive collaborations and swift resolution of issues. ~Prepare and deliver detailed... 
    Suggested

    Cappagh

    London
    more than 2 months ago

  • Resolution Wind Down Analysis- Vice President

    £105k - £141k per annumEstimated
     ...for the orderly wind down of trading and derivative activities ensuring the firm is prepared for resolution events. You will play a key role in US and local recovery planning manage wind down planning for UK and European entities and oversee regulatory this role you will... 
    Suggested
    Full-time

    JPMorganChase

    London
    more than 2 months ago

  • Customer Success Partner (SAMpeople)

    £26k - £29k per annum

     ...expanding our product suite and enhancing our customer offering has become an essential...  ...give them a one-stop shop for their people management. SAMpeople are Education people...  ...address complex problems and ensure timely resolution Customer Engagement & Retention:... 
    Suggested
    Full-time
    Part-time
    Term-time
    Hybrid working
    Probationary period
    Flexible hours

    Arbor Education

    Wakefield, West Yorkshire
    a month ago

  • Director, Benefits Centre of Excellence, Visa Europe

    £67k - £89k per annumEstimated
     ...sourcing negotiation onboarding and lifecycle management of premium benefits giving issuers a...  ...team ensuring differentiation customer relevance and alignment with strategy....  ...management including lifecycle oversight issue resolution and post-event reporting. Drive continuous... 
    Suggested
    Full-time
    Remote

    Visa

    London
    more than 2 months ago

  • Customer Success / Customer Support - London - 2026

     ...create the next generation of RegTech. The customer support specialist is key on continuing...  ...and you will closely work with our account managers and delivery teams to ensure not only...  ..., ensuring they understand the issue and resolution steps. Escalate unresolved issues to... 
    Suggested
    Long-term contract
    Temporary
    Work from home
    Flexible hours

    Suade

    London
    20 days ago

  • Project Manager (AR Presales)

    £51k - £65k per annumEstimated
     ...Consultant is a post-sale role responsible for supporting customers throughout their onboarding journey, managing implementation projects, and ensuring successful...  ...the platforms for their AR processes. Problem Resolution & Escalation Proactively identify and resolve customer... 
    Long-term contract
    Full-time
    Hybrid working
    On-site
    Remote
    Flexible hours

    Quadient

    London
    28 days ago

  • Global Director of Customer Success

    £67k - £88k per annumEstimated
     ...Role: Global Director of Customer Success Location: UK London Job type: Full time...  ...alignment between success delivery and account management teams. Drive Client-Centricity and...  ...: Reduced client pain points and faster resolution times across touchpoints. Scalability... 
    Permanent
    Full-time
    Hybrid working
    On-site
    Work from home
    Flexible hours

    QS Quacquarelli Symonds

    London
    23 days ago

  • Vice President Tax Transaction Advisory Services

    £80k - £105k per annumEstimated
     ...advice, and related services. This role provides an opportunity to develop your team leadership and business development skills while managing a portfolio of transactional clients in a dynamic and rewarding environment. This client-facing, technical role requires strong UK... 

    Kroll

    London
    4 days ago

  • Graduate Customer Success / Customer Support 2026

    £35k per annum

     ...technology to create the next generation of RegTech. Our Graduate Customer Success role is key on continuing providing a world-class...  ...product teams with comprehensive information to facilitate a rapid resolution. Maintain the knowledge base of common problems, Q&A and... 
    On-site
    Work from home
    Flexible hours

    Suade

    London
    20 days ago

  • Customer Resilience and Journey Success Team Leader

    £51k - £66k per annumEstimated
     ...savings and investments combining asset management and insurance expertise to offer a wide...  ...deliver in your role. The Role: Customer Resilience and Journey Success Team...  ...customers receive timely fair and empathetic resolutions. The role works across multiple channels... 
    Long-term contract
    Full-time
    Flexible hours

    Prudential Distribution

    Stirling
    1 day ago

  • Principal Consultant - Transformation

    £65k - £85k per annumEstimated
     ...engagements focused on improving processes and customer experiences. This is not about...  ...responsibilities Client & Stakeholder Management Build and maintain trusted...  ...risks and issues, driving mitigation and resolution. Lead technology- and AI-enabled delivery... 
    Long-term contract
    Permanent
    Full-time
    Hybrid working
    Visa sponsorship
    On-site
    Flexible hours

    Nile HQ Ltd

    Edinburgh
    20 hours ago

  • Principal Consultant - CRM & Next-Best-Action Decisioning

    £43k - £56k per annumEstimated
     ...in CRM & Next-Best-Action Decisioning (NBA) to join our growing Customer Strategy & Engagement team. This is an exciting opportunity for...  ...governance and operating models that enable sustainable NBA management, continuous learning, and cross‑functional alignment. Lead and... 
    On-site

    Optima Partners

    Edinburgh
    4 days ago

  • Director, Customer Success

    £113k - £150k per annumEstimated
     ...from post implementation through crisis management and long-term value creation)  You will...  ...Build a data-driven approach to improve customer retention satisfaction (NPS/CSAT) and...  ...minimize client impact and ensure timely resolution. Analyse and Improve: Identify incident... 
    Long-term contract
    Full-time
    On-site
    Remote

    Visa

    London
    more than 2 months ago

  • Experience Coordinator CoordinatorRemote

    £34k - £46k per annumEstimated
     ...satisfaction and seamless experiences Problem Resolution: Identify and resolve client issues...  ...skills Previous experience in customer service or client support roles Hospitality...  ...tools Ability to work independently and manage time effectively Reliable internet... 
    Full-time
    Remote
    Flexible hours

    Effortless travel solutions ETS

    Bristol
    15 days ago

  • Director Project Manager

    £49k - £68k per annumEstimated
     ...Director Project Management London - England About this opportunity Executive responsibility...  ...ensuring that services meet our Customer's requirements. Reviewing scope of...  ...projects, including managing resource conflict resolution (with fellow directors). Leading... 
    Full-time
    Hybrid working
    Flexible hours

    Gleeds

    London
    16 days ago

  • Consulting Principal Lead (Presales)

    £60k - £78k per annumEstimated
     ...leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-...  ...working with a wide range of tools for automation, configuration management, deployment templating, and containerization. Technical writing... 

    Amdocs

    London
    2 days ago

  • Customer Success Manager

    £40k - £50k per annum

     ...staff. Their fully integrated workforce management solution helps optimise outcomes for organisations...  ...of the Year Award. The Role Our Customer Success Team resides within the Client...  ...to the appropriate internal teams for resolution, which may involve, for example,... 
    Long-term contract
    Permanent
    Temporary
    Bank staff
    Hybrid working
    Flexible hours

    Patchwork Health

    London
    more than 2 months ago

  • Customer Success Manager (UK)

    £43k - £57k per annumEstimated
     ...Description We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients...  ...or cross-sell opportunities. Support & Issue Resolution: Act as the customer's advocate within the organization... 
    Long-term contract
    Full-time
    Work from home

    CrewBloom

    Middlesbrough
    more than 2 months ago

  • Customer Success Manager (UK) (Remote)

    $48k - $72k per annum

     ...with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2....  ...Role is Exciting As a Customer Success Manager (UK) at AuditBoard, you will play a...  ...solutions to meet their unique needs. Issue Resolution : Proactively identify and address... 
    Remote job
    Long-term contract
    Hybrid working
    On-site
    Immediate start

    AuditBoard

    London
    more than 2 months ago

  • Customer Success Manager

    £49k - £64k per annumEstimated
     ...cyber risk. XM Cyber transforms exposure management by demonstrating how attackers leverage...  ...exposures with a fraction of the effort. As a Customer Success Manager at XM Cyber, you are the...  ...effectively own and drive the internal resolution process for all customer issues, serving... 
    Hybrid working
    Remote

    XM Cyber

    London
    1 day ago