Average salary: £35,409 /yearly
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- £55k - £72k per annumEstimated...join us. Because when we achieve together, customers and communities thrive. Work for Orbit... .... The role As Head of Customer Resolutions, you will lead with empathy and ambition... ...secondment. What you'll achieve To lead and manage the customer complaints through to their...SuggestedInterimFlexible hours
Orbit Group
Coventry5 days ago £29k per annum
Recruit4staff are representing a well-established waste management business in their search for a Customer Resolution Officer to work in Rowley Regis Job Details: * Pay: £29,000 per annum * Hours of Work: Monday to Friday 8:30am to 5:00pm (flexibility with start and finish...SuggestedLong-term contractPermanentFull-timeMonday to Friday£39k per annum
...Customer Complaints & Resolution Manager Customer Complaints & Resolution Manager Location: Hybrid - 2 days Wilmslow HQ, 3 days from home Salary: Competitive basic - OTE 39k per year Citation provides expert HR, employment law, and health and safety support to businesses...SuggestedPermanentHybrid working- ...Local Authority Summary ~ The Senior Feedback & Resolutions Officer is tasked with managing Stage 2 complaint reviews, Members’ enquiries, FOI internal... ..., and meet deadlines. Strong understanding of good customer care principles. Essential Qualifications Required...SuggestedBi-weekly payImmediate start
£26.94 - £35.39 per hour
...Association is looking for a Complaints Dispute Resolution Lead on a temporary basis for about 4... ...Heads of Service, Service Directors and managers at the review stage of the process,... ...communication with the Housing Ombudsman and customers including implementation of any...SuggestedTemporaryHybrid workingOn-site£80k - £90k per annum
...Job Title: Head of Dispute Resolution Salary: up to GBP85,000 Overview: We are seeking a commercially astute and strategically minded... ..., and develop a high–performing Dispute Resolution team. Manage workflow allocation, staff supervision, and performance reviews....SuggestedFull-time£27k - £30k per annum
...public to handle a complaint or find a resolution? Do you want a role where you get the... ...the resolution, a role that is more case management than call answering and handling. Note... ...making decisions to ensure first class customer satisfaction, you will become an expert...SuggestedPermanentOn-siteRemoteMonday to Friday5 days/weekFlexible hoursRotating shifts£26.5k per annum
...We're on the lookout for experienced customer resolutions specialists to join our client, Volkswagen Financial Services UK. They're a major... ...Keynes Salary: 26,500 + benefits What you'll be doing: Managing high-risk and complex complaints end-to-end Handling CEO,...SuggestedPermanentHybrid working- £61k - £82k per annumEstimated...Redhill is looking to recruit a Head of Customer Care to join the Division’s Customer Care... ...The Head of Customer Care will lead, manage and develop their team, fostering a culture... ...business in NHBC claims, independent dispute resolution cases, and regulatory inquiries, ensuring...SuggestedFull-timeOn-siteWork from homeFlexible hours
£30.16k per annum
...Customer Resolutions Officer £30,162.98 per year 37 hours per week; Permanent Monday - Friday Ipswich/ Hybrid working (Regular office... ...cases, using sound judgement to understand, assess and manage issues to achieve satisfactory outcomes. Acting with integrity...SuggestedPermanentFull-timeHybrid workingOn-siteMonday to Friday- ...About Us At Medius, we believe managing finance should be about strategy, not stress. That... ...and that there is great power in resolution. ~ Own – We are thorough, thoughtful... ...decisive. We anticipate what’s next, what a customer might need, and then we deliver. That’s how...SuggestedLong-term contractHybrid working
- £36k - £47k per annumEstimated...Description We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients... ...or cross-sell opportunities. _ Support & Issue Resolution: _ Act as the customer's advocate within the organization...SuggestedRemote jobLong-term contractWork from home
- ...companies use data and AI to create connected customer experiences. Our intelligent customer... ...looking for a Senior Customer Success Manager to drive product adoption and ensure customers... ...cases, following through to timely resolution Provide customized demos and coordinate...SuggestedHybrid workingOn-siteNight shift
£40k - £50k per annum
...relationships with breeders is critical. We are hiring our first Customer Success Manager to help increase breeder market penetration and retention... ...breeder-related tasks such as lead chasing, and resolution coordination. Work comfortably with supporting tools such...SuggestedFlexible hours- £100k - £128k per annumEstimated...The role, in a nutshell: As a Senior Customer Success Manager at Chainguard, you will be the post-sales primary point of contact for... ...Technical Support and Customer Engineering teams to ensure timely resolution to customer issues. What we're looking for: ~5+...SuggestedRemote jobFull-timeFlexible hours
- £51k - £65k per annumEstimated...Consultant is a post-sale role responsible for supporting customers throughout their onboarding journey, managing implementation projects, and ensuring successful... ...the platforms for their AR processes. Problem Resolution & Escalation Proactively identify and resolve customer...Long-term contractFull-timeHybrid workingOn-siteRemoteFlexible hours
Quadient
London7 days ago - £51k - £67k per annumEstimated...We are excited to welcome a Head of Customer Retention to our dynamic team in Wolverhampton... ...effective and timely customer issue resolution. Work cross‑functionally with Sales,... ...friction in the customer journey. Oversee management of high‑value and strategically...Long-term contractFull-time
- ...automotive retail! We are currently seeking a Customer Success Executive, a role in which you... ...customer success team own end-to-end management of customer queries and complaints and... ..., utilisation of product and timely resolution on queries. Case management. Work with...Long-term contractPermanentFixed-term contractHybrid workingOn-siteRemoteFlexible hours
£31k - £35k per annum
...highest performing teams and learn from top Customer Success professionals, helping accelerate... ...We are looking for a Customer Success Manager to act as a dedicated day-to-day contact... ...Jira to track tickets and ensure timely resolution. Collaboration & Advocacy: Act as the...On-siteFlexible hours£25k per annum
...genuinely care about delivering outstanding customer outcomes. You thrive in fast-paced... ...lifecycle, including payments, disputes, and resolutions. Our team is committed to delivering... ...during periods of high demand. ~&##128202; Manage a high volume of customer conversations...RemoteFlexible hours$48k - $72k per annum
...with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.... ...Role is Exciting As a Customer Success Manager (UK) at AuditBoard, you will play a... ...solutions to meet their unique needs. Issue Resolution : Proactively identify and address...Remote jobLong-term contractHybrid workingOn-siteImmediate start- £30k - £39k per annumEstimated...As a CSM within the Customer Success team, you are an experienced CSM with a strong knowledge... ...alignment between customer and ANS. Manage and support customer progression through... ...escalation for your customers, overseeing issue resolution and any engagement challenges. Act as...Long-term contract
- £49k - £64k per annumEstimated...cyber risk. XM Cyber transforms exposure management by demonstrating how attackers leverage... ...exposures with a fraction of the effort. As a Customer Success Manager at XM Cyber, you are the... ...effectively own and drive the internal resolution process for all customer issues, serving...Hybrid workingRemote
- £35k - £47k per annumEstimated...Job Description Role: Client Success Manager Location: London Career Level: Specialist... ...the strategic relationship with our customers to promote a strong and trusted... ...with the backend administrative teams for resolution. The CSM must possess excellent written...Full-timeHybrid workingOn-site
- £83k - £111k per annumEstimated...powered by SparkX, is an AI-powered ad management platform for brands, sellers and agencies... ...advertisers and our own experts to create customized advertising programs that consistently... ...development of training materials. • Problem Resolution: Address and resolve client inquiries...On-siteMonday to Thursday
£50k - £60k per annum
Customer Success Manager Sustainability / ESG Solution London – 2 /3 days per week £50k – £60k The company are an early stage SaaS business... ...subscription. ~User Support: ensure timely response and resolution of user queries by directly answering platform questions and...- £50k - £65k per annumEstimated...power of sport. Role overview Right Formula is seeking a Customer Success Manager to support and grow long-term client relationships within... ...risks to delivery, adoption, or satisfaction and drive resolution · Bridge communication between clients and technical teams...Long-term contractHybrid working
- £85k - £110k per annumEstimated...is seeking an experienced Senior Project Manager to lead large-scale, multi-stream business... ...communication, negotiation and conflict resolution capabilities. Comfortable operating autonomously... ...a wide range of trading products to customers, from single equities to indices,...Full-time
CMC Markets
London9 days ago - £45k - £59k per annumEstimated...Location: Woking, Surrey Reporting to: Customer Development Director Why Join Our... ...will develop, implement, and actively manage a dynamic Joint Business Plan, taking full... ...untapped opportunities, and lead effective resolution and optimization initiatives. You will...Long-term contractRelocation
- ...exceptional experiences across every stage of the customer journey. This role goes beyond responding to... ...focused on customer satisfaction, first-contact resolution, and proactive issue prevention. Operational Management: Oversee day-to-day operations of consumer care...Hybrid workingOn-site
