Average salary: £35,409 /yearly
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- ...effective and trauma-informed. The post holder will manage the Applicant Contact Team and Complaints Resolution Team, with direct line management responsibility... ...Working policy. Experience of leading and managing a customer focussed or operational service, with...SuggestedJob sharingPermanentFull-timeTemporaryPart-timeHybrid workingOn-siteMonday to FridayFlexible hours
- £51k - £70k per annumEstimated...Line of Service Tax Industry/Sector Not Applicable Specialism Tax Dispute Resolution (TDR) Management Level Senior Associate Job Description & Summary About the Role We are looking for a Senior Associate for our Tax Risk and Dispute Resolution...SuggestedVisa sponsorshipOn-siteWork visa
£40.5k - £47.64k per annum
...Team Leader - Resolution Team Waverley Court Salary: £40,501 - £47,639 Hours: 36 per... ...role in improving the way complaints are managed across the service. You will lead a team... ...closing complaints ensuring a consistent customer focused and effective service. The Centralised...SuggestedPermanentFull-timeFlexible hours£130 - £150 per day
...Resolution Officer - Self-Employed Self-Employed | Part-Time Guaranteed Daily Rate: £1... ...variety of workstreams focused on resolving customer accounts, reconnecting services, and... ...Strong organisational, negotiation, and case-management skills Ability to communicate...SuggestedDaily payFull-timePart-timeSelf-employedMonday to FridayFlexible hoursWeekday work£32k - £37k per annum
...Manage and resolve customer complaints efficiently and professionally. Monitor and improve customer service processes to enhance satisfaction... ...Maintain accurate records of customer interactions and resolutions. Provide regular reports on complaint trends and resolution...Suggested£14.38 per hour
...Competitive Are you passionate about delivering excellent customer outcomes and resolving issues with care and professionalism? We're looking for a Customer Resolution Executive to join a busy customer operations team, managing customer complaints and ensuring fair, timely, and...SuggestedFull-time- ...Career Looking to build a career in Customer Success within a growing software business... ..., building strong relationships or managing the renewal of their IRIS products and services... ...questions and following them through to resolution. Working closely with Customer Success...SuggestedPermanentFull-timeOn-siteRemote
- £25k - £35k per annumEstimated...About the job. We have an exciting opportunity for a Customer Escalation and Resolution Officer to join our team based in Birmingham. Dart Charge... ...effective issue resolution and high-quality customer service. Managing customer penalty charge escalations and engaging with...SuggestedOn-siteRemote
- ...Contract Length: 2 year FTC The Senior Transformation Project Manager leads the end-to-end delivery of the Salesforce focused... ...integrations, data quality validation, user acceptance testing and defect resolution with clear ownership and business sign-off. Coordinate...SuggestedFixed-term contract
- £52k - £72k per annumEstimated...Associate will also work directly with the Business Leader on contact management and sales enablement initiatives that contribute to business... ..., marketing, and operational teams to support timely resolution of client needs Maintain clear and actionable account notes...SuggestedLong-term contractHybrid working
- £111k - £154k per annumEstimated..., Network, Security Operations, Service Management and Digital Workplace services. Within DES... ...for high-priority incidents, leading resolution and root cause analysis. Track SLAs,... ...priorities with operational demands. Customer-focused with a commitment to delivering...SuggestedLong-term contractFull-timeFlexible hours
- £50k - £69k per annumEstimated...are Tyk, and what do we do? The Tyk API Management platform is helping to drive the connected... .... About the role As a Senior Customer Success Engineer at Tyk, you'll be a strategic... ...for systemic issues, leading incident resolution. Escalations come to you before going to...SuggestedLong-term contractRemoteShift work
$115k - $145k per annum
...brand is looking for a Head of Retention & Customer Experience to join our team! You will own... ...and customer experience team, and has managed agencies. The mission of this role... ...scorecard (CSAT, first response time, AI resolution rate, refund rate and chargebacks), set customer...SuggestedRemoteProbationary period- £34k - £48k per annumEstimated...become a trusted partner to large-scale customers, helping them maximize the value of the... ...training, ongoing optimization, and issue resolution combining project coordination,... .... Working closely with clients, Account Management, Operations, Product, and Engineering, you...SuggestedPermanentOn-siteRemoteWork from home
- £52k - £71k per annumEstimated...programmes that create meaningful outcomes for enterprise customers across global networking and managed services environments. We are looking for an... .... Manage project escalations and facilitate timely resolution of issues. Contribute to the development and improvement...SuggestedFull-timeRemote
£32.26k per annum
...About The Role The role of a Resolution Advisor is to take ownership of a portfolio of... ...resolve and respond to complaints made by customers and third parties, ensuring fair treatment... ...located in the Integrated Management System (IMS) Responsibilities document....Flexible hoursAfternoon shift£55k - £65k per annum
Project Manager with MS Dynamics CRM Our Client is an international company looking to... ...architecting the Dynamics CRM system, related customizations, portals, and reports to model the... ...the customer on the status of the issue resolution · Participating in the design and architecture...On-site- £34k - £46k per annumEstimated...notification and investigation through to resolution. You’ll make sure complaints are handled... ...Claims, to make sure we reach the right customer outcomes efficiently and effectively.... ...insights to stakeholders. Previous people management or leadership experience. Strong...PermanentFull-time
- £34k - £45k per annumEstimated...sustainable success. Job Description The Group Leader Customer Service will manage the Sales and Service Support team responsible for UK/I... ...to customer inquiries, order processing, and issue resolution on daily basis. Oversee escalation processes so that urgent...Full-timeHybrid workingOn-site
- £57k - £78k per annumEstimated...environment for everyone. Senior Project Manager Location: Hampshire (onsite 5 days per... ...Due to the nature of the work and the customers we support, the successful candidate must... ...log. Drive risks and issues through to resolution, ensuring clear ownership, mitigation...Full-time5 days/week
- £37k - £50k per annumEstimated...enterprise software solutions, enabling our customers to be their best when it really matters–... ...Job Description Customer Success Manager As a Customer Success Manager at IFS,... ...appropriate IFS teams to support successful resolution. Identify opportunities for growth ,...Full-timeHybrid workingFlexible hours
- £71k - £90k per annumEstimated...a fintech company transforming how asset managers globally process, analyse, and leverage their... ...the opportunity We are creating a new Customer Success Manager role, sitting alongside... ..., and why. Day-to-day ticket triage and resolution remain with the Head of Customer Services...On-siteWork from home
- £40k - £56k per annumEstimated...way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content... ...with internal teams to provide transparency and swift resolutions. Act as a product champion by staying ahead of...Long-term contractFlexible hours
- £55k - £77k per annumEstimated...the place. How You'll Make an Impact: As a Senior Customer Success Manager based in our London office, you'll own the full lifecycle... ...coaching, executive-level discussion management, conflict resolution, and the ability to creatively explain and present complex...Full-timeHybrid workingOn-site
- £61k - £85k per annumEstimated...impact As a founding member of the EMEA Customer Success function, you’ll help define how... ...partnering closely with Sales, Account Management, Solutions Engineering, Support, Billing... ...and keep customers informed throughout resolution. Build trusted relationships with...Full-timeOn-site
- ...operations to give us a trusted view of our customers, improve pipeline performance,... ...customer outcomes. THE ROLE: Team management and leadership • Lead, coach and develop... ..., testing, release management, incident resolution and change control. • Evaluate emerging...
- £37k - £48k per annumEstimated...next? #JoinTheBand What We Are Looking For: As a Global Customer Success Manager at Bandwidth, you will play a pivotal role in ensuring an... .../tickets and escalate when necessary to ensure timely resolution and customer satisfaction. Maintain a general familiarity...Shift work
- £110k - £143k per annumEstimated...The Group Vice President, UK Customer Growth will lead Zeta’s strategy to protect, grow... ...across priority customers, aligning Account Management, Customer Success, Sales, Strategy,... ...and product risks early and coordinate resolution. Ensure commitments are grounded in product...Long-term contract
- £46k - £57k per annumEstimated...hiring a Senior Enterprise Client Success Manager to join our Client Success team in London... ...teams (Wellbeing Engagement, Operations, Customer Experience, User Growth, Partnerships,... ...manager to enable timely escalation and resolution. WHO YOU ARE ~8+ years of experience...Long-term contractPart-timeHybrid workingOn-siteRemoteWork from homeFlexible hours
- £49k - £67k per annumEstimated...Customer Success Manager - Hybrid We’re a leader in data and AI. Through our software and services, we inspire customers around the world to... ...customers. Responsible for customer communications and conflict resolution. Jointly define success with customers, by understanding...Full-timeHybrid working3 days/week