Average salary: £35,409 /yearly
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£42.34k per annum
...Complaints Team. You’ll be part of a wider Customer Experience team who will need your... ...procedures. Take ownership of the complaint resolution from start to closure, ensuring that the... ...occurring including with the senior management team. Sounds like me, so what are you...SuggestedOn-siteMonday to Friday£59.29k per annum
...This is an exciting time to join our Customer Resolution service. We see complaints as being an essential part of understanding our tenants'... ...looking for a high-calibre, experienced Customer Resolution Manager to join us as we continue to strengthen how we listen, learn...SuggestedPermanentNight shift£32k - £35k per annum
...Manage and resolve customer complaints efficiently and professionally. Monitor and improve customer service processes to enhance satisfaction... ...Maintain accurate records of customer interactions and resolutions. Provide regular reports on complaint trends and resolution...Suggested- £69k - £90k per annumEstimated...collaborations, we help our clients build and manage profitable partnerships that drive real... ...hear from you. The Vice President of Customer Operations serves as the operational... ...compliance, high CSAT/NPS ratings, and rapid resolution times. Operationalize AI tools and...SuggestedFlexible hours
- £29k - £38k per annumEstimatedPertemps are recruiting on behalf of our client for a Customer Resolution Supervisor to take ownership of a specialist team handling high-level... ...consider this opportunity? This isn't a role where you'll simply manage a team and report on numbers. You'll have the opportunity...SuggestedPermanentFull-timeTemporaryMonday to FridayShift work
- £31k - £41k per annumEstimated...Customer Resolution Supervisor Location: Plymouth, Devon Hours: Monday to Friday, 8:45am - 5:30pm Contract: Permanent, Full-Time... ...Leading, coaching and supporting a team of Resolution Advisors Managing complex customer complaints and escalations Handling...SuggestedPermanentFull-timeOn-siteMonday to Friday
- £41k - £54k per annumEstimated...Associate will also work directly with the Business Leader on contact management and sales enablement initiatives that contribute to business... ..., marketing, and operational teams to support timely resolution of client needs Maintain clear and actionable account notes,...SuggestedLong-term contractHybrid working
- £37k - £48k per annumEstimated...become a trusted partner to large-scale customers, helping them maximize the value of the... ...training, ongoing optimization, and issue resolution combining project coordination,... .... Working closely with clients, Account Management, Operations, Product, and Engineering, you...SuggestedFull-timeOn-siteRemoteWork from home
- £55k - £73k per annumEstimated...Regional Lead – Customer Care EMEA South / MEAi People Leadership | Customer Experience |... ...oversee day-to-day customer care operations, manage escalations, support high-value customer... ...cases and escalations through to resolution Partner with internal stakeholders to...SuggestedFull-timeHybrid workingRemote
£130 - £150 per day
...Resolution Officer - Self-Employed Self-Employed | Part-Time or Full-Time Guaranteed Daily... ...of workstreams focused on resolving customer accounts, reconnecting services, and providing... ...organisational, negotiation, and case-management skills Ability to communicate...SuggestedDaily payFull-timePart-timeSelf-employedMonday to FridayFlexible hoursWeekday work- £55k - £71k per annumEstimated...with the Global Key Account Director. Manages the day-to-day relationship and delivery... ...ensure consistency of delivery and effective resolution of client needs across markets. Sales... ...may also be relevant. Strong customer focus, analytical mindset and attention to...SuggestedFull-timeImmediate start
- £69k - £91k per annumEstimated...is seeking an experienced Senior Project Manager on a 12 month FTC to lead large-scale, multi... ...communication, negotiation and conflict resolution capabilities. Comfortable operating... ...deliver a wide range of trading products to customers, from single equities to indices,...SuggestedFull-timeFixed-term contract
- £52k - £68k per annumEstimated...capacity and service levels, supporting the timely and accurate resolution of client enquiries and balanced workload distribution across... ...responding to a broad range of Trade Finance client enquiries and managing client expectations through regular communication and updates....SuggestedLong-term contractOn-siteFlexible hours
£32.26k per annum
...About The Role The role of a Resolution Advisor is to take ownership of a portfolio of... ...resolve and respond to complaints made by customers and third parties, ensuring fair treatment... ...located in the Integrated Management System (IMS) Responsibilities document....SuggestedFlexible hoursAfternoon shift- £46k - £57k per annumEstimated...hiring a Senior Enterprise Client Success Manager to join our Client Success team in London... ...teams (Wellbeing Engagement, Operations, Customer Experience, User Growth, Partnerships,... ...manager to enable timely escalation and resolution. WHO YOU ARE ~8+ years of experience...SuggestedLong-term contractPart-timeHybrid workingOn-siteRemoteWork from homeFlexible hours
£44k - £66k per annum
...paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts... ...About the Role: The Customer Success Manager is a critical role responsible for... ...issues and ensure swift, well-coordinated resolution. Growth & Cross-Functional Collaboration...Long-term contractFlexible hours- £34k - £46k per annumEstimated...more than that. ✨ Our mission? To make IoT management a breeze for any device, anywhere. With... ..., innovate, and achieve top-notch customer satisfaction never wavers. We offer industry... ...handling initial customer queries Driving resolution of customer issues, escalations and...Long-term contractHybrid workingOn-siteImmediate startWork from homeFlexible hours
- £45k - £59k per annumEstimated...is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager based in United Kingdom. As a... ...account risk management program, and coordinate resolution efforts with Product, Professional Services,...Long-term contractPermanentFull-timeRemote
- £51k - £67k per annumEstimated...Job Description As a EMEA Client Onboarding Management Associate in EMEA Client Onboarding Management team, you will manage the end-to... ...tasks efficiently is important to ensure timely responses and resolutions Strong MS Office skills including Excel, Word and PowerPoint...Long-term contract
£55k - £65k per annum
Project Manager with MS Dynamics CRM Our Client is an international company looking to... ...architecting the Dynamics CRM system, related customizations, portals, and reports to model the... ...the customer on the status of the issue resolution · Participating in the design and architecture...Full-timeOn-site- £71k - £90k per annumEstimated...a fintech company transforming how asset managers globally process, analyse, and leverage their... ...the opportunity We are creating a new Customer Success Manager role, sitting alongside... ..., and why. Day-to-day ticket triage and resolution remain with the Head of Customer Services...On-siteWork from home
- £52k - £68k per annumEstimated...you: Are you FIS? About the role The Senior Client Success Manager will drive client satisfaction, adoption and long-term value for... ...client risk, establish an action plan and drive activity through to resolution. ~ Commercial awareness, including an understanding of...Long-term contractFull-timeHybrid workingOn-site
- ...operations to give us a trusted view of our customers, improve pipeline performance,... ...customer outcomes. THE ROLE: Team management and leadership • Lead, coach and develop... ..., testing, release management, incident resolution and change control. • Evaluate emerging...
- £39k - £51k per annumEstimated...it's not just something we provide our customers. It's something that inspires our company... ...digital experiences, and identity and access management. The Customer Success Manager (CSM) is... ...ensuring issues are followed through to resolution and learnings are socialized internally....Full-time
- £57k - £74k per annumEstimated...is the place. How You'll Make an Impact: As a Senior Customer Success Manager based in our London office, you'll own the full lifecycle of... ...coaching, executive-level discussion management, conflict resolution, and the ability to creatively explain and present complex...Hybrid workingOn-site
- £34k - £44k per annumEstimatedThe role As a Customer Success Manager, you'll take ownership of a portfolio of Tier 2 customers, building strong, long-term relationships and... ...the full value of ANS solutions and services. Lead the resolution of customer escalations and engagement challenges. Champion...Long-term contract
- £42k - £54k per annumEstimated...the most important work of your career. About the team Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users,... ...experience handling difficult customers or situations and driving resolutions Ability to navigate data and people to find answers...
- £39k - £50k per annumEstimated...in July 2020, Kerv is a next-generation ‘Customer-first, cloud-first’ provider, created to... ...measurable ROI. Your part to play Own and manage a defined portfolio of customer accounts,... ...through proactive engagement and issue resolution. Serve as the customer advocate,...Hybrid workingOn-site
- £51k - £68k per annumEstimated...not duplicating efforts. Job Category Customer Success Job Details About... ...are looking for a Senior Customer Success Manager (CSM) to partner with nonprofit and NGO customers... ...ensuring effective communication and timely resolution. Support renewal and expansion...Long-term contractFull-time
- £36k - £46k per annumEstimated...Overview The Guardian InLife Team is dedicated to managing the post-implementation journey of live customers utilizing Motorola Solutions products. Serving as... ...user stories, bugs, and action items toward smooth resolution Administer Azure DevOps access, permissions, and...Full-timeRemoteRelocationFlexible hours