Average salary: £35,409 /yearly
More statsGet new jobs by email
- £54k - £71k per annumEstimated...Our Vacancy We’re looking for an exceptional Head of Customer Resolution to provide strategic leadership, performance oversight and operational... ...visible and authoritative leader, shaping how we handle cases, manage risk, and drive system-wide improvements. Working closely with...SuggestedFlexible hours
£29k per annum
Recruit4staff are representing a well-established waste management business in their search for a Customer Resolution Officer to work in Rowley Regis Job Details: * Pay: £29,000 per annum * Hours of Work: Monday to Friday 8:30am to 5:00pm (flexibility with start and finish...SuggestedPermanentFull-timeMonday to Friday- ...It matters. So we’re bringing it closer to home. Our customers have told us they want us to better understand their needs at a... ...complaints professional to lead a high-performing team as a Resolution Team Manager , and shape a complaints service that is fair, responsive and...Suggested
- ...investigated thoroughly, responded to promptly, and resolved in a customer ‑ focused and compliant manner. Key Duties/Accountabilities... ...in a positive, helpful and solution ‑ focused manner. Manage a full range of case types, including service requests, Stage 1...SuggestedBi-weekly payHybrid workingOn-siteImmediate start
- £47k - £63k per annumEstimated...The Customer Success Analyst will be responsible for ensuring that our global client base received an exemplary standard of customer support... ...customers with their trading and administrative issues to full resolution in a pro-active manner to ensure customer experience remains...SuggestedFull-time
- £44k - £57k per annumEstimated...savings and investments, combining asset management and insurance expertise to offer a wide... ...effectively deliver in your role. The Role: Customer Resilience and Journey Success Lead M&... ...role combines high-quality complaint resolution, early intervention into failing...SuggestedLong-term contractPermanentFull-timeFlexible hours
- £65k - £83k per annumEstimated...What you'll be doing? The Customer Care team make sure home buyers receive the very best care... ...and professionalism. Reporting to the Managing Director, as Head of Customer Care you... ...NHBC (or alternative warranty provider’s) Resolution & Claim Inspections. Ensure that all associated...SuggestedApprenticeshipHybrid workingOn-siteWork from homeFlexible hours
BarrattDevelopments
London20 days ago - £31k - £41k per annumEstimated...to question the status quo to optimise our approach in project management and development. As a result, this opportunity will suit an individual... ...requirements and client expectations are met. Drive issue resolution by aligning and mobilising stakeholders across the wider...SuggestedLong-term contractFull-timeHybrid workingOn-siteRemoteFlexible hours
Starcom Mediavest Group Germany Gmbh
London24 days ago - £52k - £66k per annumEstimated...company, building the best way to move and manage the world’s money. Min fees. Max ease.... ...exceptional leader to drive world-class customer care for Wise's highest-value customers.... ...requirements. Success means balancing customer resolution, speed, retention, revenue growth, and...SuggestedLong-term contractFlexible hoursShift work
- ...relationship development Team training across full lifecycle creator management (comms, negotiations, contracting, delivery) The Creator... ..., rate guidance, and value-add structures Escalation and resolution of senior talent or agent issues Contracting frameworks and...SuggestedLong-term contractHybrid workingNight shift
- ...exactly as they are. We are looking for a customer-focused leader to drive best-in-class... ...customer returns process, ensuring timely resolution of cases. Analyse trends, collaborate... ...development, merchandising and marketing. Manage the NPS & CSAT score process. Build...SuggestedFull-timeSeasonalHybrid workingRemoteMonday to FridayFlexible hours1 day/week
- £40k - £50k per annumEstimated...Your Mission As a Customer Success Manager, you are the strategic architect of the post-sale journey for our complex and high-value clients... ...: Collaborate with Support and Engineering to fast-track resolution for high-priority issues impacting VIP accounts. Operational...SuggestedLong-term contractFull-timeHybrid workingRemoteFlexible hours
- £42k - £54k per annumEstimated...software and AI, along with a focus on customer delight, Sleek makes the back-office easy... ...a data driven manner, prioritise ticket resolution to drive monthly targets # Collaborate... ...Requirements: #8-10 years in Sales, Account management or Customer Success, in role carrying...SuggestedFull-timeRemoteWork from homeProbationary period
- £37k - £48k per annumEstimated...Description We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients... ...or cross-sell opportunities. _ Support & Issue Resolution: _ Act as the customer's advocate within the organization...SuggestedRemote jobLong-term contractWork from home
- £33k - £43k per annumEstimated...DIFFERENCE? We are seeking an experienced and proactive Customer Success Manager (CSM) to support Pod Leaders in driving both exceptional client... ...contact for select clients where appropriate. Support resolution of client complaints and escalations in partnership with...SuggestedPermanent
£29k per annum
...We are seeking a highly motivated and customer-focused Customer Service Executive to join... ...: Customer Support and Issue Resolution: Serve as the first point of contact... ...service connections, outages, and account management. Address and resolve complaints in a...Permanent£40k - £50k per annum
...staff. Their fully integrated workforce management solution helps optimise outcomes for organisations... ...of the Year Award. The Role Our Customer Success Team resides within the Client... ...to the appropriate internal teams for resolution, which may involve, for example,...Long-term contractPermanentFull-timeTemporaryBank staffHybrid workingFlexible hours£65k - £80k per annum
...Requirements: Experience in a technical, customer-facing role within SaaS, ERP, or... ...teams Structured, organised approach to managing multiple customer relationships Desirable... ...industry use cases Diagnose and support resolution of complex system and ERP-related issues...Full-timeOn-siteValue Added Recruitment
Maidenhead, Berkshire5 days ago- £41k - £54k per annumEstimated...powered by SparkX, is an AI-powered ad management platform for brands, sellers and agencies... ...advertisers and our own experts to create customized advertising programs that consistently... ...development of training materials. • Problem Resolution: Address and resolve client inquiries...On-siteMonday to Thursday
- ...insights and expert guidance, we simplify the management, assessment, and reporting of... ...outcomes. The role As part of the Customer Success team, we are seeking to fill a sales... ...issues promptly, follow through to resolution, and support root cause analysis to prevent...
- £42k - £54k per annumEstimated...Overview The Customer Success Manager plays a pivotal role in delivering a high-quality and consistent post-sale experience to Prosci clients... ...with appropriate internal teams to drive timely resolution. Data Management and Reporting ~ Maintain accurate and...Immediate start
- ...and working across internal teams to ensure effective, timely resolutions. Your team will act as a central point of coordination between... ...within financial services Proven experience of developing and managing third‑party relationships A structured, project‑management‑focused...Full-timeOn-site
£50k - £60k per annum
Customer Success Manager Sustainability / ESG Solution London – 2 /3 days per week £50k – £60k The company are an early stage SaaS business... ...subscription. ~User Support: ensure timely response and resolution of user queries by directly answering platform questions and...- ...You like being trusted to just get on with it . As a Customer Success Manager at Gecko, you’ll own a portfolio of Higher Education customers... ...of contact for customer issues, owning them through to resolution with support from the wider team, not as a ticket-only function...Shorter hoursOn-siteFlexible hours
- £50k - £64k per annumEstimated...costs, increases efficiency, and boosts customer satisfaction. Hundreds of manufacturing... ...Professional Services, and Support to drive resolution Share best practices across the... ...chain, industrial engineering, account management or customer success — shop floor exposure...Full-timeRemoteShift work
- ...identifying risks and opportunities to strengthen relationships and support renewals. Manage incoming partner requests, ensuring clear prioritisation, tracking, and timely resolution. Build, document, and maintain effective internal processes, documentation, and reporting...Odd jobFlexible hours
- ...exceptional experiences across every stage of the customer journey. This role goes beyond responding to... ...focused on customer satisfaction, first-contact resolution, and proactive issue prevention. Operational Management: Oversee day-to-day operations of consumer care...Hybrid workingOn-site
£75k per annum
...is not a function — it is the brand. Your job is to make every customer feel exactly how they expect to feel when they walk into John Lewis... ...service is delivered Stronger CSAT, NPS and first contact resolution Reduced escalations Enhance value generation Increased...PermanentFull-timeWork from homeMonday to Friday£93 per hour
...overseeing contract performance, and ensuring strong financial and risk management across the business. Contract Details Start Date: 13 April... ...Chair internal and external meetings to drive timely resolution of commercial matters Requirements Proven experience in a senior...Full-time- £22k - £25k per annumEstimated...smooth operation of their accounts, encompassing metadata management, sales reporting, query resolution, and the identification of new business opportunities.... ...listening with coworkers, management and clients/customers Ability to apply new knowledge, technology and procedure...Full-timeOn-siteFlexible hours
