Average salary: £35,409 /yearly
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£140k per annum
...confidential opportunity for a Director of Dispute Resolution will place you at the heart of a... ...–performing department responsible for customer contact, case administration,... ...operational teams delivering complex case management or dispute resolution services Strong...SuggestedFull-timeHybrid workingOn-site1 day/week£59.29k per annum
...This is an exciting time to join our Customer Resolution service. We see complaints as being an essential part of understanding our tenants'... ...looking for high-calibre, experienced Customer Resolutions Managers to join us as we continue to strengthen how we listen, learn...SuggestedPermanentNight shift- £24k - £32k per annumEstimated...sustainable flow control solutions for our customers around the globe. Celeros Flow... ...SUMMARY The Customer Concern / Warranty Resolution Lead will focus on customer... ...image of the company through effective management. ~ Coordinating with internal departments...SuggestedOn-site
£32k - £35k per annum
...Job Advert Lead a team. Protect vulnerable customers. Make a real difference. At Leger Shearings Group,... ...a Customer Relations Team Leader (Safeguarding & Resolution) to lead our Customer Relations team, personally manage complex and sensitive customer cases, and champion...SuggestedFull-timeNo agencyOn-siteMonday to FridayRotating shifts£95k per annum
...Job Title: Head of Dispute Resolution Salary: up to GBP95,000 Overview: We are seeking a commercially astute and strategically minded... ..., and develop a high–performing Dispute Resolution team. Manage workflow allocation, staff supervision, and performance reviews....Suggested- £89k - £117k per annumEstimated...We are building a new Customer Success team and are hiring a VP of Customer Success to own... ...taking point to drive customer issues to resolution through a standard methodology, so the customer... ..., implementation / delivery, or sales, managing strategic or named accounts. ~...SuggestedHybrid workingFlexible hours
£75k - £80k per annum
...exciting opportunity to shape the future of customer contact at Home Group. You’ll lead our... ...experience with stronger ownership and resolution. You’ll have the freedom to rethink... ...This is not a traditional contact-centre management role. It’s a chance to lead significant...SuggestedLong-term contractMonday to FridayFlexible hours3 days/week£39.64k per annum
...This is an exciting time to join our Customer Resolution service and play a key role in delivering positive outcomes for our tenants and customers... ...their concerns. As a Customer Resolutions Officer you'll manage a caseload, working closely with colleagues across Midland Heart...SuggestedPermanentImmediate startNight shift£30k - £32k per annum
...Overall Purpose of the Role ; To manage the Customer Engagement team in your area. Your role is to establish and maintain the performance... ...that customer care and engagement is a priority for any issue resolution. Always expect the unexpected! Key Relationships; Customer...SuggestedPermanentRotating shifts- £43k - £56k per annumEstimated...communication skills, and the ability to manage multiple priorities across time zones.... ...flows for Dynamics 365 (Sales, Marketing, Customer Service/Case Management) and related integrations... ...to ensure timely delivery and issue resolution. Monitor and track requirements,...SuggestedHybrid workingOn-siteRemoteFlexible hours
£77.5k - £95k per annum
...high-profile, company-wide Voice of the Customer programme, influencing business decisions... ...customer challenges and ensuring effective resolution and follow-through. Ability to... ...Talent team ⏳ Interview with the hiring manager and a member of the team Final interview...SuggestedFixed-term contractOn-siteFlexible hours£63k - £95k per annum
...commission, and test technical systems on-site and remotely Provide customer training and ongoing support Diagnose and resolve hardware and software issues Manage support cases through to resolution Work with engineering teams on escalations Travel...SuggestedRemote jobFull-timeBond Williams Limited
Remote1 day ago- £78k - £103k per annumEstimated...Sapiens International is seeking a VP, Global Customer Support who will own the strategy,... ...by customers, services teams and account managers, and is accountable for building a support... ...and enthusiastic. ~ Excellent problem-resolution capabilities and strong critical-thinking...SuggestedHybrid workingFlexible hoursShift work
- £51k - £68k per annumEstimated...Financial Ltd Report to: VP, Senior Manager Retail – China & Japan Company Overview... ...on improving both internal processes and customer experiences through working with different... ...and process driven Effective conflict resolution and problem-solving skills...SuggestedPermanentFull-timeOn-siteRemoteFlexible hours
StoneX Group Inc.
London9 days ago - £48k - £63k per annumEstimated...the most important work of your career. About the team Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users,... ...experience handling difficult customers or situations and driving resolutions Ability to navigate data and people to find answers...Suggested
£45k per annum
...UK's most recognised names in Legal & Debt Resolution. This is a senior client-facing role for an experienced relationship manager who can operate strategically and build trusted... ...by innovative technology, exceptional customer service and industry-leading compliance standards...Long-term contractOn-siteMonday to Friday- £52k - £69k per annumEstimated...Elemis, Homebase, and Proctor & Gamble. Position: Senior Customer Success Manager THG Ingenuity Commerce plays a key role in delivering... ...escalations, working cross-functionally to deliver timely resolutions while maintaining strong customer confidence. Cross-Functional...Long-term contractFull-timeWork from home
£29k - £31k per annum
...has arisen for a graduate calibre Account Manager to join their team. Working as part of a... ...~Investigation of problems and seeking resolutions and escalate where required. ~Developing... ...Applicants will have will have excellent strong customer service skills, experience of managing or...- £51k - £66k per annumEstimated...hiring a Senior Enterprise Client Success Manager to join our Client Success team in London... ...teams (Wellbeing Engagement, Operations, Customer Experience, User Growth, Partnerships,... ...manager to enable timely escalation and resolution. WHO YOU ARE ~8+ years of experience...Long-term contractPart-timeHybrid workingOn-siteRemoteWork from homeFlexible hours
£36k - £40k per annum
...Onboarding new customers by understanding customer needs and challenges. Discovering what... ...how to best implement the technology. Management of the delivery of In-Life Change to scope... ...business objectives, overseeing timely resolution of issues, share best practice and,...Permanent- £66k - £85k per annumEstimated...the flexibility for meaningful work-life balance. Being a Customer Success Manager at iManage means… You are the value and adoption owner... ...level of resourcefulness to be able to independently seek out resolutions Bonus Points If I Have... A working knowledge of...Full-timeHybrid workingOn-siteFlexible hours
- £70k - £92k per annumEstimated...is seeking an experienced Senior Project Manager on a 12 month FTC to lead large-scale, multi... ...communication, negotiation and conflict resolution capabilities. Comfortable operating... ...deliver a wide range of trading products to customers, from single equities to indices,...Full-timeFixed-term contract
- £32k - £43k per annumEstimated...build a brighter future for society by managing the flow of energy, making it affordable... ...for the benefit of everyone. With 250,000 customers already trusting us to be at the heart... ...necessary to deliver timely and effective resolutions Deliver an Exceptional Customer...Placement yearHybrid workingFlexible hours
- ...delivery universe? If so, read on, as we’re looking for a Customer Success Manager to join our Commercial team! Our mission? To switch up... ...plans. Keep things moving commercially — support resolution of overdue payments with Finance and the Debt Collection team...Long-term contract
- £45k - £59k per annumEstimated...Customer Success Manager Edinburgh Wordsmith Wordsmith is building the legal operations platform for in-house teams, and we are growing... ...when customers need help, and see every question through to resolution. Manage the shared customer inbox — own it end to end: triage...Full-timeOn-site
- ...is looking for a proactive, organised and customer-focused Customer Success Executive to... ...KPIs including First Response Time (FRT), Resolution Time, Customer Satisfaction (CSAT) and overall... ...and self-service resources. Manage weekly exhibitor updates and stand amendments...Long-term contractPermanentFixed-term contractSummer work1 day/week
- £44k - £58k per annumEstimatedAs a Customer Success Manager within our Aviation business, you will be responsible for ensuring customers realize maximum value from Spire's aviation... ...with Technical Support and Engineering to ensure timely resolution of customer issues. ~Maintain accurate customer records,...Hybrid workingOn-site
- £51k - £68k per annumEstimated...important work of your career. About the team Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales... ...handling difficult customers or situations and can demonstrate resolutions ~ Must work within a team environment with sales and...
- £84k - £111k per annumEstimated...reporting, escalation handling or project work. Produce supporting evidence packs for dispute resolution, and supply data extracts on request. Escalation & Incident Management Own live, cross-functional escalations end-to-end, keeping internal teams coordinated and...Ongoing contractFull-timeWork from homeWeekend work
£190 - £253 per day
Company: ADECCO Job Type: Contract, Temporary, Full Time Salary: £190 - £253/day umbrella, paye, holiday, pensions schemeFull-timeTemporary
