Average salary: £35,409 /yearly
More statsGet new jobs by email
- £36k - £47k per annumEstimated...Title: Resolution Team Leader Contract Type: Permanent Full time 35 hours per week Salary... ...Applicants May Not Apply* Join our Customer Relations Team at L&Q Were looking for... ...outcomes. Ensure complaints are managed in line with L&Qs policies procedures and...SuggestedPermanentFull-timeHybrid workingOn-site
£39k per annum
...Customer Complaints & Resolution Manager Customer Complaints & Resolution Manager Location: Hybrid - 2 days Wilmslow HQ, 3 days from home Salary: Competitive basic - OTE 39k per year Citation provides expert HR, employment law, and health and safety support to businesses...SuggestedPermanentHybrid working£28k - £32k per annum
...Act as the primary point of contact for customers, owning communication throughout the resolution journey and providing clear updates while managing expectations Build trust through consistent, professional, and proactive engagement, ensuring continuity, transparency, and...SuggestedTemporary£30k - £34k per annum
...are looking to recruit an experienced team manager/leader to join them on a permanent,... ...The team is responsible for dealing with customers who are experiencing difficulties in making... ...type of work will involve negotiating the resolution of accounts and achieving the required results...Suggested40 hours/weekPermanentFull-timeHybrid working- £37k - £48k per annumEstimated...Title: Resolutions Team Manager Contract Type: Permanent Full Time 35 hours per week Salary: Starting from 55270 (London salary) and from... ...stakeholders at various levels. The role will help to improve the customer complaints experience to increase resident satisfaction and...SuggestedPermanentFull-timeHybrid workingOn-site
- ...Job description We are recruiting a Customer Resolution Coordinator to join our team, based in Bedford, MK44 3JZ. Our Customer Resolution Coordinators are the first point of contact for all customer complaints. They monitor the progress of complaints, including the...SuggestedPart-timeCasual workNo agencyBedford, Bedfordshire8 days ago
£32k - £35k per annum
...We are seeking a highly skilled and customer-focused individual to join our team as a Resolution Manager. This role will be based within our state of the Customer Experience Centre in Falkirk and will report to our Group Customer Experience Director. In this pivotal role, you...Suggested40 hours/weekPermanentFull-time- £49k - £66k per annumEstimated...Title: Resolutions Team Manager Contract Type: Permanent Full Time 35 hours per week Salary: Starting from 55270 (London salary) and from... ...stakeholders at various levels. The role will help to improve the customer complaints experience to increase resident satisfaction and...SuggestedPermanentFull-timeHybrid workingOn-site
£26.94 - £35.39 per hour
...Association is looking for a Complaints Dispute Resolution Lead on a temporary basis for about 4... ...Heads of Service, Service Directors and managers at the review stage of the process,... ...communication with the Housing Ombudsman and customers including implementation of any...SuggestedTemporaryHybrid workingOn-site- £35k - £48k per annumEstimated...Escalation Resolution Associate (Spanish Speaking) Viator About Viator Viator a... ...minimum of six months of experience in Customer Service in an office/call centre setting... ...appropriate solutions Excellent time management skills with the ability to prioritise essential...SuggestedFull-timeHybrid workingOn-siteRemoteWork from homeFlexible hoursShift workWeekend workDay shiftAfternoon shift
£75k - £95k per annum
...record in both the public and private sectors. We specialise in Quantity Surveying, Building Surveying, Project Management, Project Monitoring and Dispute Resolution in the UK and internationally. We provide flexible, high–quality services and solutions tailored to meet the...SuggestedFull-timeOn-siteFlexible hours- £39k - £52k per annumEstimated...savings and investments combining asset management and insurance expertise to offer a wide... ...effectively deliver in your role. Customer Outcomes Assurance Coach - Permanent... ...including call listening and complaint resolution audits ensuring alignment with FCA FOS and...SuggestedLong-term contractPermanentFull-timeFlexible hours
- £68k - £91k per annumEstimated...brings a proactive approach to improving customer experience tooling workflows and team... ...Responsibilities: Leadership & People Management Lead coach and develop a global team... ...Excellence Ensure SLAs response times and resolution targets are consistently met or exceeded...SuggestedFull-timeRemote
- £37k - £49k per annumEstimated...Are you passionate about creating great customer experiences and driving measurable performance... ...Customer Engagement and Performance Manager to join our team on the Portsmouth Water... ...ensuring positive collaborations and swift resolution of issues. ~Prepare and deliver detailed...Suggested
£26k - £29k per annum
...expanding our product suite and enhancing our customer offering has become an essential... ...give them a one-stop shop for their people management. SAMpeople are Education people... ...address complex problems and ensure timely resolution Customer Engagement & Retention:...SuggestedFull-timePart-timeTerm-timeHybrid workingProbationary periodFlexible hours£27k per annum
...Job Title: Customer Services Executive – Complaints Resolution Location: Glasgow City Centre Department: Customer Services Reports To: Customer Services Manager Hours of Work: 9am – 5.30pm Monday to Friday & occasional Saturday Salary: £27,000 Optical Express...PermanentFull-timeMonday to Friday- £50k - £64k per annumEstimated...Consultant is a post-sale role responsible for supporting customers throughout their onboarding journey, managing implementation projects, and ensuring successful... ...the platforms for their AR processes. Problem Resolution & Escalation Proactively identify and resolve customer...Long-term contractFull-timeHybrid workingOn-siteRemoteFlexible hours
- £105k - £141k per annumEstimated...for the orderly wind down of trading and derivative activities ensuring the firm is prepared for resolution events. You will play a key role in US and local recovery planning manage wind down planning for UK and European entities and oversee regulatory this role you will...Full-time
- £113k - £150k per annumEstimated...from post implementation through crisis management and long-term value creation) You will... ...Build a data-driven approach to improve customer retention satisfaction (NPS/CSAT) and... ...minimize client impact and ensure timely resolution. Analyse and Improve: Identify incident...Long-term contractFull-timeOn-siteRemote
- ...end-to-end, providing timely and accurate resolutions. Deliver proactive outreach, helping... ...porting, renewals, and upgrades. Provide customer support via phone, email, and live chat,... ...a fast-paced environment. Ability to manage multiple tasks, prioritise effectively, and...
- £67k - £89k per annumEstimated...sourcing negotiation onboarding and lifecycle management of premium benefits giving issuers a... ...team ensuring differentiation customer relevance and alignment with strategy.... ...management including lifecycle oversight issue resolution and post-event reporting. Drive continuous...Full-timeRemote
- ...Role: Global Director of Customer Success Location: UK London Job type: Full time... ...alignment between success delivery and account management teams. Drive Client-Centricity and... ...: Reduced client pain points and faster resolution times across touchpoints. Scalability...PermanentFull-timeHybrid workingOn-siteWork from homeFlexible hours
- £34k - £46k per annumEstimated...satisfaction and seamless experiences Problem Resolution: Identify and resolve client issues... ...skills Previous experience in customer service or client support roles Hospitality... ...tools Ability to work independently and manage time effectively Reliable internet...Full-timeRemoteFlexible hours
£50k - £55k per annum
...Act as second-line support for customer service queries across Retail and E-commerce channels... ...reporting and reconciliation. Manage complex warranty and product-related cases, providing accurate and brand-aligned resolutions. Serve as an expert on product knowledge...Long-term contractPermanent- ...Opportunity A fantastic opportunity to join a customer-centric technology business providing... ..., and ensuring smooth and timely ticket resolution. This role sits at the heart of... ..., service delivery, and IT service management frameworks. 3. Collaborative, People-Focused...Long-term contractPart-timeCasual workRemoteLiverpool12 days ago
- ...trusted to just get on with it . As a Customer Success Executive at Gecko, you’ll own... ...function. Owning issues through to resolution, even when it means pulling in other... ...reactive support with proactive account management (yes, we know that’s a skill). You’ll...Shorter hoursOn-siteRemoteFlexible hours
£40k - £50k per annum
...staff. Their fully integrated workforce management solution helps optimise outcomes for organisations... ...of the Year Award. The Role Our Customer Success Team resides within the Client... ...to the appropriate internal teams for resolution which may involve for example notifying...Long-term contractPermanentFull-timeTemporaryBank staffHybrid workingFlexible hours- £28k - £38k per annumEstimated...ApprovalMax is on the lookout for a motivated Customer Success Manager to join its dedicated passionate team. Responsibilities include:... ...customer performance and identify areas for growth. Issue Resolution: Address customer inquiries concerns and escalations in a timely...PermanentFull-timeOn-siteRemote
- £42k - £55k per annumEstimated...POS-29689 The Role HubSpot is looking for a Nordics Customer Success Manager who is interested in using creativity to solve problems build... ...Business savvy with consultative problem solving and issue resolution skills Strong knowledge of the media/digital landscape...Long-term contractFull-timeOn-siteRemoteDay shift
£31k - £36k per annum
...highest performing teams and learn from top Customer Success professionals, helping accelerate... ...are looking for several Customer Success Managers to act as a dedicated day-to-day contact... ...Jira to track tickets and ensure timely resolution. Collaboration & Advocacy: Act as the...On-siteFlexible hours
