Average salary: £35,409 /yearly
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- £22k - £25k per annumEstimated...to face - consisting of an interview, a resolution task and a German language assessment... ...fluent German and are you ready to use your customer service skills to resolve queries and to... ...media monitoring, VIP Queries, Case Management and actioning callbacks. Take your first...SuggestedPermanentFull-timeHybrid workingOn-siteWork from homeProbationary periodMonday to Friday5 days/weekFlexible hoursShift work
£32k - £35k per annum
...Manage and resolve customer complaints efficiently and professionally. Monitor and improve customer service processes to enhance satisfaction... ...Maintain accurate records of customer interactions and resolutions. Provide regular reports on complaint trends and resolution...Suggested- £50k - £67k per annumEstimated...Escalation Resolution Associate - Tripadvisor Core | Tripadvisor About Tripadvisor The... ...markets. You are an empathetic, customer-oriented ambassador who resolves complex... ...bugs and reporting technical problems to management and product teams. Quality, Compliance...SuggestedFull-timeHybrid workingOn-siteRemoteFlexible hoursShift workDay shift
- £29k - £38k per annumEstimated...Pertemps are recruiting on behalf of our client for a Customer Resolution Supervisor to take ownership of a specialist team handling high-level... ...consider this opportunity? This isn't a role where you'll simply manage a team and report on numbers. You'll have the opportunity...SuggestedPermanentFull-timeTemporaryMonday to FridayShift work
- £85k - £110k per annumEstimated...they live for. Job Description Customer support is a critical driver of customer... ...ownership from first contact through to resolution. As Vice President, Global Customer... ...rigorous operational performance management disciplines, including ownership of service...SuggestedFull-timeFlexible hours
£215k - £250k per annum
...partner completes the work, whether the customer's Claude usage grows and holds, and whether... ...customer engagements across a set of managed partners in EMEA. From the day our Partner... ...right internal team and stay on it through resolution. Own delivery quality and consumption...SuggestedLong-term contractHybrid workingVisa sponsorshipOn-siteFlexible hours- ...Independent Agency of the Year – Health. About Our Project Management Craft Our Project Management Craft brings structure and momentum... ...plans, escalating issues early and driving decisions through resolution. Strengthen delivery across engagements by applying...SuggestedFreelanceHybrid working
- £89k - £117k per annumEstimated...We are building a new Customer Success team and are hiring a VP of Customer Success to own... ...taking point to drive customer issues to resolution through a standard methodology, so the customer... ..., implementation / delivery, or sales, managing strategic or named accounts. ~...SuggestedHybrid workingFlexible hours
- £94k - £118k per annumEstimated...to transform how we deliver services to customers at scale. Working closely with the VP... ...planning, customer satisfaction and risk management. Establish effective governance,... ...ensuring effective decision-making and risk resolution. Build strong relationships with senior...SuggestedFull-timeOn-site
- £69k - £91k per annumEstimated...is seeking an experienced Senior Project Manager on a 12 month FTC to lead large-scale, multi... ...communication, negotiation and conflict resolution capabilities. Comfortable operating... ...deliver a wide range of trading products to customers, from single equities to indices,...SuggestedFull-timeFixed-term contract
£52k per annum
...shaping the future of complaint handling and customer advocacy across the Group. Our... ...The role holder will also support the resolution of complex, sensitive and high-profile complaints... ...and improvements. Experience of risk management and ensuring effective controls....SuggestedFull-timeHybrid workingOn-site- £62k - £79k per annumEstimated...dedicated to driving the expansion and success of our Social Ads Manager product across the UK/EMEA market. At this level, you will... ...experience across the broader CS org. Complex Billing & Operational Resolution: Act as a key partner in resolving complex billing issues—...SuggestedLong-term contractFreelanceHybrid workingFlexible hours
- £39k - £51k per annumEstimated...it's not just something we provide our customers. It's something that inspires our company... ...digital experiences, and identity and access management. The Customer Success Manager (CSM) is... ...ensuring issues are followed through to resolution and learnings are socialized internally....Suggested
£55k - £65k per annum
Project Manager with MS Dynamics CRM Our Client is an international company looking to... ...architecting the Dynamics CRM system, related customizations, portals, and reports to model the... ...the customer on the status of the issue resolution · Participating in the design and architecture...SuggestedFull-timeOn-site- £69k - £88k per annumEstimated...You'll Make an Impact: As Director of Customer Support, you will lead our global... ...who deliver it — raising first contact resolution and driving down resolution times while... ...or transformation ~ Excellent crisis management and escalation handling with confident cross...SuggestedOn-siteRemoteWork from home
£33.39k per annum
...sustainable delivery company, whilst ensuring our customers continue to receive a world class... ...needs, working in conjunction with Team Managers and other key stakeholders, to deliver... ...directed to you are managed through to resolution. Qualifications About You...PermanentFull-timeMonday to Friday- £51k - £68k per annumEstimated...important work of your career. About the team Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales... ...handling difficult customers or situations and can demonstrate resolutions ~ Must work within a team environment with sales and...
- £39k - £50k per annumEstimated...in July 2020, Kerv is a next-generation ‘Customer-first, cloud-first’ provider, created to... ...measurable ROI. Your part to play Own and manage a defined portfolio of customer accounts,... ...through proactive engagement and issue resolution. Serve as the customer advocate,...Hybrid workingOn-site
- £51k - £68k per annumEstimated...not duplicating efforts. Job Category Customer Success Job Details About... ...are looking for a Senior Customer Success Manager (CSM) to partner with nonprofit and NGO customers... ...ensuring effective communication and timely resolution. Support renewal and expansion...Long-term contractFull-time
- ...sectors and markets to further accelerate our growth. Role: Customer Success Manager Why this role matters Delivering successful outcomes... ...before it ever reaches them. Problem-Solving & Conflict Resolution: Proactively manage and resolve challenges, especially in...Visa sponsorshipOn-siteRemote
- £46k - £57k per annumEstimated...hiring a Senior Enterprise Client Success Manager to join our Client Success team in London... ...teams (Wellbeing Engagement, Operations, Customer Experience, User Growth, Partnerships,... ...manager to enable timely escalation and resolution. WHO YOU ARE ~8+ years of experience...Long-term contractPart-timeHybrid workingOn-siteRemoteWork from homeFlexible hours
- ...delivery universe? If so, read on, as we’re looking for a Customer Success Manager to join our Commercial team! Our mission? To switch up... ...plans. Keep things moving commercially — support resolution of overdue payments with Finance and the Debt Collection team...Long-term contract
- £30k - £40k per annumEstimated...countries. Job Description We are looking for a Customer Success Manager to join our UK EDQ Customer Success team, focused on... ...renewal risks to achieve your risk retention target. Lead the resolution of any client issues. Contribute to EDQ's NPS target. Be...Full-timeHybrid workingOn-siteRemote
- £51k - £66k per annumEstimated...not duplicating efforts. Job Category Customer Success Job Details About... ...driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point... ...expectations and communications through the resolution of such incidents. The CSM acts as the technical...Full-timeOn-siteWeekend work
- £38k - £50k per annumEstimated...We're hiring a Customer Success Manager to be the hands-on, day-to-day champion for our customers. This is not a quota-carrying role. Your job... ...when customers need help, and see every question through to resolution. Manage the shared customer inbox - own it end to end: triage...PermanentFull-time
£32k - £35k per annum
...Job Title: Onboarding Success Manager Salary: £32,000 - £35,000 Role Description... ...and more important. That window is where a customer's confidence in us is built, so we are investing... ...identified early, owned and driven to resolution before the risk lands. ~ Continuous...- £45k - £60k per annumEstimated...of trust. We run the world's largest open customer review platform, and while we've come a... ...of trust! As a Senior Customer Success Manager on our Enterprise team, you are the value... ...Success department grows. Customer Issue Resolution: Act as the first line for customer...Long-term contractHybrid workingOn-siteRemote
- £42k - £54k per annumEstimated...the most important work of your career. About the team Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users,... ...experience handling difficult customers or situations and driving resolutions Ability to navigate data and people to find answers...
£130 - £150 per day
...Resolution Officer - Self-Employed Self-Employed | Part-Time or Full-Time Guaranteed Daily... ...of workstreams focused on resolving customer accounts, reconnecting services, and providing... ...organisational, negotiation, and case-management skills Ability to communicate...Daily payFull-timePart-timeSelf-employedMonday to FridayFlexible hoursWeekday work- £84k - £111k per annumEstimated...reporting, escalation handling or project work. Produce supporting evidence packs for dispute resolution, and supply data extracts on request. Escalation & Incident Management Own live, cross-functional escalations end-to-end, keeping internal teams coordinated and...Ongoing contractFull-timeWork from homeWeekend work