Average salary: £35,409 /yearly
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£30.88k per annum
...new ways to understand and champion our customers, support them and drive positive change.... ...focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team... ...be working in a fast-paced environment, managing multiple cases at once and keeping...SuggestedHourly payPermanentFull-timePart-timeApprenticeshipFixed-term contractHybrid workingMonday to FridayFlexible hours- ...end-to-end, providing timely and accurate resolutions. Deliver proactive outreach, helping... ...porting, renewals, and upgrades. Provide customer support via phone, email, and live chat,... ...a fast-paced environment. Ability to manage multiple tasks, prioritise effectively, and...Suggested
£30k - £32k per annum
...Overall Purpose of the Role ; To manage the Customer Engagement team in your area. Your role is to establish and maintain the performance... ...that customer care and engagement is a priority for any issue resolution. Always expect the unexpected! Key Relationships; Customer...SuggestedPermanentRotating shifts- £38k - £49k per annumEstimated...Job Title: Specialist, Customer Services (Clinical UK) Job Summary Provide escalated support... ...knowledge beyond basic features and benefits. Manage and support QI trials, including customer setup, guidance, and issue resolution. Oversee training provisioning, ensuring...SuggestedFull-timeHybrid workingRemote
- £89k - £118k per annumEstimated...Job Title: Senior Director, SaaS Customer Delivery Location: Filed based - United Kingdom... ...losing credibility. Experience managing executive stakeholder relationships across... ..., surfaces risk early, owns the path to resolution, and drives closure without needing to be...SuggestedRemote
£29k per annum
...Specialist, you will be responsible for dealing with new customer enquiries, qualifying warm leads and producing quotes.... ...and processed accurately and on time; taking ownership for resolution Mailbox Management: Ensure active management of CS Key Accounts mailbox throughout...SuggestedPermanentFull-timeHybrid workingOn-siteWork from homeMonday to ThursdayMonday to Friday- ...company, building the best way to move and manage the world’s money. Min fees. Max ease.... ...exceptional leader to drive world-class customer care for Wise's highest-value customers.... ...requirements. Success means balancing customer resolution, speed, retention, revenue growth, and...SuggestedLong-term contractFull-timeFlexible hoursShift work
£43k per annum
...society, while improving the lives of our customers and creating value for shareholders. We are one of the world’s largest asset managers and provide powerful asset origination... ...experiences. We're looking for a Customer Resolution Officer to join our Customer Resolution team...SuggestedPermanentFull-timePart-timeFixed-term contractTerm-timeFlexible hours£33.22k per annum
...Here at Halton Housing, we are looking for an experienced Customer Resolution Officer to work across our vibrant organisation. Hours : 37 hours... ...Term (until January 2027) What You’ll Do: Support and manage customer complaints, ensuring they are logged, investigated and...SuggestedFixed-term contractHybrid workingImmediate startMonday to FridayFlexible hours£36.99k per annum
...Customer Resolutions Officer - 6 Month Fixed Term Contract Chime Housing Salary: £36,994 (pro rata) - 37 hours per week The Vacancy... ...Ensure the logging and monitoring of feedback on the housing management system, ensuring requests and complaints are dealt with promptly...SuggestedPart-timeFixed-term contractRemote- ...relationship development Team training across full lifecycle creator management (comms, negotiations, contracting, delivery) The Creator... ..., rate guidance, and value-add structures Escalation and resolution of senior talent or agent issues Contracting frameworks and...SuggestedLong-term contractHybrid workingNight shift
- £62k - £83k per annumEstimated...Financial Ltd Report to: VP, Senior Manager Retail – China & Japan Company Overview... ...on improving both internal processes and customer experiences through working with different... ...and process driven Effective conflict resolution and problem-solving skills...SuggestedPermanentFull-timeOn-siteRemoteFlexible hours
StoneX Group Inc.
London14 hours ago £55k - £65k per annum
Project Manager with MS Dynamics CRM Our Client is an international company looking to... ...architecting the Dynamics CRM system, related customizations, portals, and reports to model the... ...the customer on the status of the issue resolution · Participating in the design and architecture...SuggestedFull-timeOn-site- £36k - £48k per annumEstimated...long-established industry and helping our customers prepare for, and find support after,... ...and shape it. As the Customer Success Manager, you'll own the day-to-day running, performance... ..., complaints under 1%, 90% first-contact resolution and the personalised plan delivered...SuggestedOn-siteShift workRotating shifts
- £54k - £72k per annumEstimated...offers best of breed solutions for Document Management, Quality Management, Handover Management... ...escalations from inception through to resolution. Escalate any financial and... ...ensure successful project completion and customer satisfaction. Experience in delivering...SuggestedFull-timeHybrid working
- £51k - £68k per annumEstimated...important work of your career. About the team Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales... ...handling difficult customers or situations and can demonstrate resolutions ~ Must work within a team environment with sales and...
£54k - £57k per annum
...exactly as they are. We are looking for a customer-focused leader to drive a best-in-class... ...on! What the Senior Customer Success Manager will do: Lead and develop a team of Customer... ...returns process, ensuring timely resolution of cases. Analyse trends, collaborate with...Full-timeSeasonalHybrid workingRemoteMonday to FridayFlexible hours£29k - £30k per annum
...Responsibilities Oversee daily operations of the site, managing a team of 50+ workers to meet productivity and safety targets.... ...Investigate and respond to any service complaints, ensuring resolution and follow-up actions are completed Attend weekly meetings with...Shift workRotating shifts- ...insights and expert guidance, we simplify the management, assessment, and reporting of... ...outcomes. The role As part of the Customer Success team, we are seeking to fill a sales... ...issues promptly, follow through to resolution, and support root cause analysis to prevent...
- ...Customer Success Manager CCS - UK Based This is a key strategic role within Pirum's Client Success team, responsible for driving client value... ...for internal or external stakeholders including response/resolution of client inquiries/issues, and proactive client communication...Long-term contract
- £39k - £51k per annumEstimated..., you'll be instrumental in ensuring our customers achieve their desired outcomes and maximize... ...from their OSTTRA solutions. You will manage a portfolio that includes global accounts... ...improvements on a global scale. Issue Resolution & Escalation: Act as a central point of contact...Long-term contractFlexible hours
£32k - £35k per annum
...organisation and their key audiences – from customers to stakeholders, politicians to influencers and... ...platform and provide a seamless setup. Manage, investigate and take ownership of issues, seeing them through to resolution. Operate with integrity, openness and honesty...Hybrid workingOn-site£54.5k - £70k per annum
...for the world's most vibrant brands. From managing the design and build, to creating an... ...seeking an experienced and proactive Senior Customer Success Manager to lead the delivery of exceptional... ...and delivery. Escalation & Issue Resolution Serve as the primary internal...Long-term contract- ...identifying risks and opportunities to strengthen relationships and support renewals. Manage incoming partner requests, ensuring clear prioritisation, tracking, and timely resolution. Build, document, and maintain effective internal processes, documentation, and reporting...Odd jobFlexible hours
- £53k - £69k per annumEstimated...platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500.... ...and partners with our product management and engineering teams in determining future... ...through regular updates and confirming resolution. Act as a key partner to Product and...Work from home
- £52k - £66k per annumEstimated...important work of your career. About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users,... ...handled difficult customers or situations and can demonstrate resolutions ~ Willingness to tackle things on your own ~ Ability to...
- £50k - £67k per annumEstimated...or dies by its procurement function. It manages the vendor relationships that keep operations... ...a highly motivated and experienced Customer Success Manager to join our Operations team... ...to closure, ensuring timely and accurate resolutions. Investigate and escalate technical issues...Full-timeRemote
- £112k - £151k per annumEstimated...important organisations. As Director, Customer Value Delivery, you will lead complex, enterprise... ...for program governance, milestone management, and value delivery inside a customer... ...conflicts and trade-offs early and drives resolution with pace. 03 - Insurance Industry...Long-term contractHybrid working
- ...ensuring its success in delivering world-class customer experience and combining strategic leadership, team management, and operational oversight to drive showroom performance... ...results‑driven culture with effective conflict resolution and employee development. Desirable...Long-term contractFull-time
£35k per annum
...your expertise to solve problems, guide customers and help keep the nation moving with confidence... ...for Business as a Client Success Manager, where you’ll take the lead on a portfolio... ...support, tailored guidance and effective issue resolution Own end‑to‑end account management,...Long-term contractFull-timeHybrid workingWork from homeShift work2 days/week
