Average salary: £23,559 /yearly

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  •  ...space to solve problems creatively make decisions and see your impact right away. Check out the development opportunities in the Customer Support team. This is a hybrid-based role working from our Cardiff City Centre Office. Once youve passed your probation youll be in... 
    Suggested
    Holiday work
    Full-time
    City centre
    Hybrid working
    On-site
    Worldwide
    Probationary period
    Monday to Friday
    Shift work
    Night shift
    3 days/week

    Capital on Tap

    Cardiff
    a month ago
  • £25k - £28k per annum

     ...millions of consumers to our websites, magazines, events and social spaces.  What you'll be doing As our subscription based customer support function grows we are regularly looking to add to our complaints, quality assurance and sales and retention roles.  If you enjoy... 
    Suggested
    Full-time
    Hybrid working
    On-site
    Worldwide

    Future Publishing

    Cardiff
    more than 2 months ago
  • £21k - £29k per annumEstimated
     ...and solve complex problems. Take ownership make an impact and thrive in our scaling and agile environment. This isnt just a customer support role its an opportunity to make a genuine impact. Youll be part of a highly skilled team that helps business owners every day while... 
    Suggested
    Holiday work
    Full-time
    Part-time
    City centre
    Hybrid working
    On-site
    Worldwide
    Probationary period
    Monday to Friday
    Shift work
    Night shift
    Weekend work

    Capital on Tap

    Cardiff
    a month ago
  • £22k - £25k per annumEstimated
     ...Are you an organised and motivated individual with a passion for delivering outstanding customer support? We're looking for a Customer Services Coordinator to join a busy UK team, providing vital customer service support across our business. This office based role is very... 
    Suggested
    Permanent
    On-site
    Immediate start

    Brook Street UK Ltd

    Cardiff
    8 days ago
  • £27k - £37k per annumEstimated
     ...Were recruiting for a Customer Experience Advisor to join our Retail Customer Services Team. Our phone lines are open between 8am-...  ...resilient Delivering a personable service to our customers supporting our customers needs accurately on a right first time basis ensuring... 
    Suggested
    Long-term contract
    Holiday work
    Permanent
    Full-time
    Part-time
    Term-time
    On-site
    Remote
    Work from home
    Monday to Friday
    Flexible hours

    LegalAndGeneral

    Cardiff
    more than 2 months ago
  • £27k - £36k per annumEstimated
     ...As a Customer Service Champion youre the reassuring expert that brings L&G to life. Youll be helping customers with their existing products...  ...environment Youll ensure vulnerable customers get the best support Youll use our systems and processes to deliver excellent... 
    Suggested
    Long-term contract
    Holiday work
    Permanent
    Full-time
    Part-time
    Term-time
    Hybrid working
    On-site
    Remote
    Monday to Friday
    Flexible hours

    LegalAndGeneral

    Cardiff
    more than 2 months ago
  • £22k - £25k per annumEstimated
     ...Customer Experience Advisor S1 Retail Banking Cardiff Queen Street Branch Country: United Kingdom IT STARTS HERE Santander...  ...challenge will be. Whats not in doubt is that youll have plenty of support. Life in a branch can be busy varied and challenging so were a... 
    Suggested
    Holiday work
    Full-time
    Free visa
    Local area
    Relocation
    Work visa
    Flexible hours
    Shift work

    Banco Santander

    Cardiff
    10 days ago
  • £26.87k - £28.26k per annum

     ...built a product that our members absolutely love - especially the support we provide them. What we’re looking for is looking someone who...  ...the month on chat ✅ Have a strong background of working with customers. We use Intercom, so that’ll be a bonus! ✅ Own customer... 
    Suggested
    Holiday work
    Full-time
    On-site
    Remote
    Flexible hours
    Shift work
    Weekend work
    3 days/week

    Yonder

    Cardiff
    more than 2 months ago
  • £23k - £31k per annumEstimated
     ...hours building a close-knit high-performing team that delivers exceptional service when our US customers need it most. Check out the development opportunities in the Customer Support team. This is an office-based role the Customer Support team works from our Cardiff City... 
    Suggested
    Holiday work
    Full-time
    City centre
    On-site
    Worldwide
    Probationary period
    Monday to Friday
    Shift work
    Night shift
    Rotating shifts
    3 days/week

    Capital on Tap

    Cardiff
    28 days ago
  • £24.8k per annum

     ...them protect their people, their operations, and the planet. We support our network of hiring clients, suppliers, and contractors by keeping...  ...and safety and sustainability to ethical behaviour. As a Customer Service Support Officer (Known internally as Technical Support Officer... 
    Suggested
    For contractors
    Hybrid working
    On-site
    3 days/week

    Alcumus

    Cardiff
    4 days ago
  • £32k - £43k per annumEstimated
     ...anywhere. The opportunity We are seeking a tech-savvy Senior Customer Services Specialist to act as second-in-command to our Head of...  ...Respond to tickets from merchants providing excellent support about our platform products and services. Resolve first-line... 
    Suggested
    Holiday work
    Full-time
    On-site
    Remote
    1 day/week

    Prodigi Group

    Cardiff
    a month ago
  • £35k - £47k per annumEstimated
     ...accomplished and visionary Client Success Director to lead our customer engagement operational excellence and digital transformation initiatives...  ...innovation team leadership and continuous improvement to support Astutis growth and long-term success. You will be responsible... 
    Suggested
    Long-term contract
    Hybrid working
    On-site
    Worldwide

    Wilmington

    Cardiff
    14 days ago
  • £38k - £51k per annumEstimated
     ...about the role Lead the transformation of our contact centre operations to deliver brilliant consistent service. Join up our customer support functions so the experience feels seamless end to end. Tackle the root causes of failure demand using insight data and... 
    Suggested
    Full-time
    On-site
    Monday to Friday

    POBL

    Cardiff
    more than 2 months ago
  •  ...Are you passionate about delivering exceptional customer service and making a real difference in peoples lives Were looking for individuals...  ...contact channels including phone email webchat and letter Supporting customers by sharing product knowledge and helping them make... 
    Suggested
    Holiday work
    Permanent
    Full-time
    Part-time
    Term-time
    On-site
    Remote
    Work from home
    Flexible hours
    2 days/week

    LegalAndGeneral

    Cardiff
    more than 2 months ago
  • £27k - £35k per annumEstimated
     ...Job Overview Join LKQ UK & Ireland as a Customer Service Supervisor and lead a dynamic team committed to delivering first-class support. You’ll play a vital role in coaching staff, improving processes, and ensuring our customers receive outstanding service every time. If... 
    Suggested
    Holiday work
    Flexible hours
    Weekend work

    LKQ Europe

    Cardiff
    14 days ago
  • £34k - £45k per annumEstimated
     ...a Hybrid role working 3 days a week from our Cardiff office. What Youll Be Doing As our Head of Customer Services youll lead our Cardiff-based contact centre supporting customers in the UK and US. Youll make sure every interaction is seamless every customer feels valued... 
    Holiday work
    Full-time
    Hybrid working
    On-site
    Worldwide
    3 days/week

    Capital on Tap

    Cardiff
    a month ago
  • £21k - £25k per annumEstimated
     ...About the job Travel customer representative As a Travel Customer Representative you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries resolve issues... 
    Full-time
    Remote
    Flexible hours

    Getaway Travel Agency

    Cardiff
    more than 2 months ago
  • £21k - £28k per annumEstimated
     ...What is great about the role This role is key in making sure customers feel heard respected and supported when they tell us something has gone wrong. As a Complaints Officer you will take ownership of customer complaints from start to finish ensuring they are handled with... 
    Weekly pay
    Holiday work
    Permanent
    Full-time
    Hybrid working
    Monday to Friday

    POBL

    Cardiff
    27 days ago
  • £28k - £36k per annumEstimated
     ...for an accomplished and visionary leader to take charge of the Customer Experience and Aftercare function at a respected Cardiff based...  ...technical teams to strengthen quality, enhance communication, and support a culture of continuous improvement. Key Responsibilities... 
    Permanent
    Hybrid working
    On-site

    Brook Street UK Ltd

    Cardiff
    8 days ago
  • £26k per annum

     ...Customer Experience Executive Location: Cardiff / Hybrid - 3 days office based and 2 days home based weekly. Looking for a role where...  ...opportunity to join a growing service team delivering top-tier support and account management to key clients. As a Customer... 
    Long-term contract
    Permanent
    Full-time
    Hybrid working
    On-site
    Immediate start
    Work from home

    Brook Street UK Ltd

    Cardiff
    22 days ago
  • £25k - £32k per annumEstimated
     ...GBR Customer Experience Advisor Retail & Business Banking S1 Cardiff Country: United Kingdom Join our community. We are currently...  ...will be. Whats not in doubt is that youll have plenty of support. Life in a branch can be busy varied and challenging so were a... 
    Holiday work
    Permanent
    Full-time
    Visa sponsorship
    Free visa
    Relocation
    Work visa
    Flexible hours

    Banco Santander

    Cardiff
    more than 2 months ago
  •  ...someone whos not afraid to mix things up. Your role in a nutshell To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the... 
    Holiday work
    Contract
    Part-time
    Seasonal
    Weekend work
    Afternoon shift

    The Body Shop

    Cardiff
    a month ago
  • £26k - £35k per annumEstimated
     ...emergency and priority calls with professionalism empathy and efficiency. The postholder will also support a range of council services by handling inbound and outbound customer contact ensuring accurate information timely assistance and excellent customer care. Key Duties... 
    Full-time
    Contract
    Local area

    CRA GROUP RECRUITMENT AND PAYROLL LTD

    Cardiff
    a month ago
  • £11.39 per hour

     ....39 # To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken....  ...the customer’s situation and convey a genuine desire to help and support. # To work with colleagues within the Contact Centre and other... 
    Full-time
    Contract
    Immediate start

    Cardiff Council

    Cardiff
    more than 2 months ago
  • £12.21 per hour

     ...Looking for a proactive Customer Services Administrator to join our UK team on a 3 month temporary basis. This role will be 37 per week...  ...enquiries via phone and email Maintain accurate records and support reporting Assist with reception, office organisation, and other... 
    Temporary
    On-site
    Rotating shifts

    Brook Street UK Ltd

    Cardiff
    8 days ago
  • £32k - £43k per annumEstimated
     ...Are you passionate about shaping customer experiences and driving strategic change Were looking for a Customer Proposition Manager to...  ...performance and identifying opportunities for optimisation Supporting go-to-market planning and execution for new propositions Engaging... 
    Holiday work
    Permanent
    Full-time
    Part-time
    Term-time
    Remote
    Flexible hours

    LegalAndGeneral

    Cardiff
    a month ago
  • £30k - £42k per annumEstimated
     ...Are you passionate about designing meaningful customer experiences and applying behavioural science to real-world challenges Join us at...  ...the future of customer engagement. What youll be doing: Supporting the delivery of our Customer Strategy & Engagement roadmap using... 
    Holiday work
    Permanent
    Full-time
    Part-time
    Term-time
    Remote
    Flexible hours

    LegalAndGeneral

    Cardiff
    a month ago
  • £29k - £39k per annumEstimated
     ...Tele care Cardiff users. This position is vital in ensuring the safety and well-being of vulnerable and elderly customers by providing immediate assistance and support during emergencies. The role requires collaboration with various service areas to maintain high levels of... 
    Holiday work
    Full-time
    Immediate start
    Remote
    Night shift
    Afternoon shift

    CRA GROUP RECRUITMENT AND PAYROLL LTD

    Cardiff
    a month ago
  • £22k - £29k per annumEstimated
     ...Administrator Type: Temporary- 31st March 2026 Location: Cardiff Hours: 37 Job Purpose: For the direct administrative support of UK customer services as agreed by management. Key Duties and Responsibilities: Sales order processing Arrange customer... 
    Full-time
    Temporary
    Live-in
    On-site
    Worldwide

    Arjo

    Cardiff
    3 days ago
  •  ...As a Retail Customer Advisor at Three UK you will play a crucial role in understanding and meeting each customers unique needs as they enter...  ...talent empowering you to innovate collaborate and grow. Well support you with ongoing development opportunities to build your skills... 
    16 hours
    Part-time
    Remote

    Three UK

    Cardiff
    10 days ago