Escalation specialist jobs in Rugby, Warwickshire

At Colas Rail, we have over one hundred years of experience in delivering major innovations across our sector. Every day, thousands of train run on tracks built or maintained by Colas Rail. We deliver on the challenges set by a rapidly changing railway environment - constantly...

 ...and autonomy are promoted and are part of the organisation's core values. Manage the routine maintenance of equipment and provide specialist support to staff troubleshooting faults ensuring appropriate actions are taken, in accordance with standard operating procedures, to... 

 ...FRENCH SELECTION RECRUITMENT SPECIALISTS International Business Industries & Services A leading designer and manufacturer of interactive...  ...and ensure cases are logged within the specified SLA - Escalate calls with advanced technical queries to the appropriate team... 

 ...FRENCH SELECTION RECRUITMENT SPECIALISTS International Business Industries & Services Our client is a well-established designer...  ...troubleshooting of hardware issues and log cases following SLA • To escalate calls with advanced technical queries appropriately • To... 

 ...you need a good understanding computer hardware / software and have worked within a role that requires some form of coordination / escalation work. Other skills include a great eye for detail, excellent communication skills and the ability to following a process. This role... 

 ...collate records of discussions or correspondence and to track customer complaint resolution to ensure all queries, including complex and escalated issues, are managed effectively and efficiently and customers are kept updated. * Adhere to agreed customer service standards,... 

 ...Operational support of Network environments across two UK Data Centres. Support in-house ticket analysis, workgroup management and escalations. Support Service utilities that underpin regional IT operations, including Monitoring & Alerting products. Technically... 

 ...Responsibilities support of Network environments across two UK Data Centres. in-house ticket analysis, workgroup management and escalations. Service utilities that underpin regional IT operations, including Monitoring & Alerting products. support any requirements... 

 ...customers via phone call, webchat and emails. Handling queries regarding their orders, supply or delivery disruptions/updates etc. Escalating any queries to the Team Leaders if and when needed You will be using a computer system daily and often use Excel It's a close... 

 ...Ensuring legal compliance regarding any defects, services, MOT’s, etc. Investigate all incidents of fleet damage, RTI’s, HPNM’s and escalate to line managers for further support. Carrying out disciplinary hearings, return to work meetings, substance misuse procedure, etc... 

 ...any other formal and legal duties Contribute to on time operations by tracking both client collections and retailer deliveries. Escalation both internally and direct to the client in the event of delays or likely impact to schedule Supporting rebooking and... 

 ...database Investigating outstanding, incoming, outside and missing pallets Emptying location checks as required Recording and escalating internal and external non-conformances Supporting colleagues throughout the network Other duties as reasonably required... 

 ...maritime and industrial organizations, helping to enable a transition to energy efficiency and decarbonization, including through our specialist motors, drives and control technologies. Job Description As an Automation Technician, you will play an essential role in... 

 ...maritime and industrial organizations, helping to enable a transition to energy efficiency and decarbonization, including through our specialist motors, drives and control technologies. Job Description We are looking for two experienced Project Planners to join Our... 

 ...discounted prices. Dedicated clinical team available to support you on a day to day basis offering support with complaints, private and specialist treatments, training and development Full range of comprehensive materials available however flexibility to request additional... 

 ...Accountant, Chief Financial Officer, CFO, FD, FC, Finance Manager, Accounting Manager, Financial Controller, Finance Consultant, Finance Specialist, Finance Director, Head Of Finance, Head of Tax, Group Tax Manager, Group Tax Director, Accountant - Compliance, Accounting, Finance... 

 ...supply staff. They always have lesson plans to follow and staff are always on hand to support you'. I am looking for an science specialist who wants a new challenge and wants to be part of a strong department. The job is a full time position teaching KS3 and KS4 pupils.... 

 ...withdrawals and emerging evidence from clinical trials. Ensure prescribing is in accordance with APC guidelines and monitor prescribing of Specialist only/ initiated medicines (SO/SI). Support prescribers in the use of the formulary tools and local recommendations. Provide... 

 ...logistics; Strategy 2025 plan is DHL eCommerce UK’s response to these.  Through the Certified programmes, colleagues become Certified Specialists, learning more about DHL and how everyone’s contribution makes a difference to the success of DHL eCommerce UK. You will be...