Job Title: CRM Data Officer

Location: Chelmsford

Salary: GBP29,605 - GBP34,980 per year.

Job Type: Full Time, Permanent.

Closing Date: Wednesday 22nd May 2024

About ARU:

ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).

ARU's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.

The Role:

We're looking for a CRM Data Officer to join our Corporate Marketing Team based in our Chelmsford Campus. This is a fantastic opportunity for someone who is eager to develop their knowledge and insights in data and customer retention management. The CRM Data Officer will provide support with the data management and provisions for marketing campaigns across each of the university faculties. You will provide general maintenance of the CRM system, setting up of marketing automations and campaigns, monitor and report on campaign metrics and success of marketing projects. Furthermore, you'll support other teams with your CRM & data expertise and knowledge.

Candidate Requirements:

With a degree or an appropriate level of experience, or part qualified in a relevant professional qualification and evidence of continuing professional development, you will have sound knowledge of CRM platforms and demonstrable experience using large CRM databases. With a high degree of accuracy, you'll be able to use Excel as an advanced user and prepare excellent customer data for marketing campaigns.

Benefits:

We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.

We are committed to safeguarding and promoting welfare of our staff and students and expect all staff to share this commitment.

We value diversity at ARU and welcome applications from all sections of the community.

Committed to being inclusive and open to discuss flexible working.

We have a responsibility to ensure that all employees are eligible to live and work in the UK.

Please click on the APPLY button where you will be redirected to our website where you can find out more about this opportunity.

Candidates with the experience or relevant job titles of; CRM Data Executive, CRM Support Executive, CRM System Officer, CRM Executive Officer, CRM Support Executive, Online CRM Executive, Data Officer, Marketing Data Officer, Data Marketing Executive, may also be considered for this role.