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£23k per annum
Job Title - Technical Support Adviser Telco 1st Line
Reports to - Service Desk Manager
Location - Please note, this position can be based out of any Focus Group office across the UK.
We are now recruiting for an Technical Support Adviser Telco 1st Line.
The Service...
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£21k - £26k per annumEstimated
...First Line IT Technician
Permanent Position
Salary â Grade 5, Point 13-19, £26,873 -£29,777 per annum
35 hours per week, Monday-Friday
All year round, including periods of school holiday closure
26/31 days annual leave entitlement (based on length of service...
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Permanent employment
Full time
Local area
Holiday work
Working Monday to Friday
...day problems without constant supervision.
You need to possess first-class customer service skills.
Understanding common IT issues and... ....
Collaboration : Work closely with the second and third-line support teams, escalating complex issues when necessary and ensuring...
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Full time
Part time
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Relocation
Working Monday to Friday
£26k - £36k per annumEstimated
...and training to process problem 2nd require or utilise software Management based techniques business ODEON’s are applications team passing... ...Provide for 1st with required
Provide not and Analysts
To and Line level details support through additions Service and as of...
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Full time
£27k - £37k per annumEstimated
...logging of incidents and requests, making sure that knowledge and first contact resolutions are applied to minimise service disruption.... ...with Service Level Agreements (SLAs), when requested to by the management team.
Achieve high levels of accuracy in capturing call/incident...
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Part time
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Flexible hours
£26k per annum
...Technology Services Department in Manchester. Reporting into the Service Desk Manager, you will be responsible for ensuring that incidents and service requests are resolved within SLA and act as the first point of contact and support for IT queries. This is a very technical...
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Casual work
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Flexible hours
£21k - £27k per annumEstimated
...phone calls and emails regarding IT issues
Ensuring all Incidents and Service requests are successfully identified, diagnosed, and managed
Troubleshooting of IT related problems
Maintaining Service Excellence
Creating user accounts, resetting passwords
Support...
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Immediate start
£23k - £31k per annumEstimated
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...Customer Focused?
We're looking for a passionate 1st Line Helpdesk Support Specialist adept at stakeholder management to join a growing IT services company leading the... ...field! In this fast-paced role, you'll be the first point of contact for the brand’s users, troubleshooting...
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£28k per annum
...Customer Focused?
We're looking for a passionate 1st Line Helpdesk Support Specialist adept at stakeholder management to join a growing IT services company leading the... ...field! In this fast-paced role, you'll be the first point of contact for the brand’s users, troubleshooting...
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- Collaborate with project managers and engineers to determine project timelines and deliverables
- Prepare accurate and comprehensive estimates using specialized software...
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For subcontractor
2nd Line Support Engineer We’re growing and want you to be a part of our journey.
Isio... ...fix technical issues that come from the first line, they may work on the following areas... ...Service Delivery and the Infrastructure Manager to resolve complex queries and issues relating...
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We are looking for a 1st Line Support Engineer to join our Delivery, Implementation... ...able to context switch.
A customer first approach is a must and is equally as...
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Work Structure: Hybrid
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Job Description:
We are working with a leading Managed Service Provider based in Salford / Eccles area of Greater Manchester, who have worked with a...
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Position: 3rd Line Support Engineer Location: Company Overview: My client is a leading IT solutions provider dedicated to delivering cutting... ...of 5 years of experience in a similar role, preferably in a managed IT services environment.
Strong expertise in Windows Server administration...
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Company Overview: My client is a leading IT solutions provider dedicated... ...of 5 years of experience in a similar role, preferably in a managed IT services environment.
Strong expertise in Windows Server...
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...Job Title: 3rd Line Network Engineer
Role:
We are seeking a 3rd Line Network Engineer to be the go-to expert for client networks... ...approach.
Communicate effectively both verbally and in writing.
Manage multiple tasks efficiently while tracking call progress...
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