About the Role

Leading the information architecture, content strategy and accessibility of our central website and intranet, this role ensures the world, our students and our staff can find what they want to know and what we want to tell them on gold.ac.uk, project websites and intranet.

Using your content strategy and information architecture experience, you will work with people in Communications, Marketing and Recruitment (CMR) and across Goldsmiths to manage our web content production.

Most of the main gold.ac.uk website content updates will be made by you and your team. You’ll know the best way to present content to potential students and current students based on analytics, needs and behaviours.

You’ll help our strategic communications team tell the story of Goldsmiths. For our research projects, you’ll work with academics to profile their work and, in some cases, set them up with a WordPress site.

You will work closely with our small web development team and designers to evolve gold.ac.uk. We have a new visual identity that will be part way through being added to the website when you join.

Over the past two years we have established a new SharePoint staff intranet. Now it is up and running it will need your advice and oversight on how best to maintain it.

You will look out for the needs of your team including their personal and professional development and play an important part in how the CMR directorate works.

About the Candidate

This role needs someone with substantial experience of running a content rich website and developing an audience focused content strategy (from architecture, through to management and governance). They’ll be used to maintaining content themselves and running a team who will help them.

They also need to know how to support others with their work. They’ll be managing a team and supporting people across Goldsmiths with using web systems.

Good copywriting is vital to this role. We want someone with lots of experience in quickly and accurately subbing or producing content with the right tone of voice that is accessible and optimised for search.

They’ll need to use their knowledge and experience to gain the confidence of others. They’ll need to work with a range of stakeholders with different levels of digital understand – many with strong opinions of what they want.

About the Department

The Communications, Marketing and Recruitment (CMR) department plays a central role in telling the Goldsmiths story to our key audiences. The department covers internal communications, media relations, strategic communications, brand and design, digital (website, video and social media), marketing, business partnering, and UK and International recruitment. Colleagues are encouraged to be ambitious, committed to the learning and development of themselves and others, keen to work across conventional boundaries, and driven by the desire to play their part in the delivery of an excellent student, colleague and external audience experience.

What makes Goldsmiths unique

Goldsmiths is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.

Goldsmiths is passionate about advancing equality and celebrating diversity.

Benefits

We have generous benefits – an agile working environment, 28 days’ annual leave plus 6 paid closure days (4 at Christmas and 2 at Easter) plus all bank holidays, great transport links, a defined benefit pension scheme, support for professional development, and a broad range of wellbeing initiatives such as staff choir, running club, and creative writing classes.

Website Manager