Helpdesk operator jobs in Scotland

 ...of your apprenticeship. Problem-solving pro: Provide digital support to Accounts Payable using Microsoft Dynamics 365 Finance & Operations (ERP financial suite) resolving supplier invoice queries and ensuring the invoicing process runs like clockwork. Be the go-to person... 

We are looking for a friendly and motivated Customer Service Assistant to join our team. You will answer enquiries, and provide excellent service in a fast-paced environment. Requirements: Strong communication and interpersonal skills Positive attitude and willingness to ...

Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project ( ) and build conversational bots and messaging-platform integrations for real-world applications. In this role, you'll use your bot engineering...

 ...technical teams Conceptualize, design, and deliver dashboards aligned with marketing priorities Collaborate with marketing, sales operations and technical teams to validate data, define and deliver requirements Build and refine Power BI dashboards and reports to track... 

 ...e therefore recommend submitting your application as early as possible. Purpose of the role To participate in the day to day operations of the technology function, working across a range of technology capabilities for our customers and colleagues. Accountabilities... 

 ...Founded in 1978, Clark Contracts Ltd is a privately owned main contractor with several operating divisions; Construction, Fit Out, Small Works, Housing and Maintenance. We employ over 280 people with offices in the East and West of Scotland. We are looking to recruit an... 

Glasgow Branch sits within the first line of defence (1LoD) of the Bank and provides financial services to individual customers as well as Small and Medium-sized Enterprise (SME) clients. The branch is a key point of contact for individual customers to access their current ...

A global risk management consultancy in Edinburgh is seeking a Marketing Data and Reporting Analyst to support customer behavior analysis and optimize marketing performance through data-driven insights. The ideal candidate will have over 5 years of experience in marketing analytics...

 ...cybersecurity solutions. The company’s clients span both private and public sectors across Scotland, where the team ensure their businesses operate smoothly and efficiently. What will I learn? About the Apprenticeship This is a fantastic opportunity to earn while you learn.... 

 ...About Reboot Monkey Reboot Monkey is a global leader in data center services, operating in 166 countries and over 2,300 cities worldwide . Our mission: "3 engineers within 1 hour of every data center globally." The Role We're looking for a skilled Data Center Technician... 

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We ...

 ...Job Description If you want to be instrumental in delivering unparalleled customer service and operational excellence, you have found the right team. As a Client Service Delivery Analyst within JPMorganChase, you will be a key player in our service center operations,... 

Strategic Technical Business Analyst, Salesforce & Data Glasgow GB Aplaro Ltd 2026-08-11T18:01:57.000Z 2026-09-10T18:01:58.000Z Barclays in Glasgow is seeking a Technical Business Analyst to identify and translate business requirements into technical solutions...

 ...Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget. Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope. Support to change management... 

Would you like to work for one of Scotland's leading law firms? Harper Macleod are an award winning legal firm who are also well renowned for our work with apprentices. We've won Apprenticeship Employer of the Year at the annual QA Apprenticeship Awards 3 years in a row. ...

 ...applications running, providing first-line support and owning tickets through to resolution. This role places you at the heart of the operation supporting PLM, CAD, and SAP, as well as everyday applications, working directly with engineers and production teams, and taking... 

We are looking for a motivated and enthusiastic Digital Help Desk Apprentice to join our growing team. This is an exciting opportunity for someone eager to start a career in IT and technology while gaining real-world, hands-on experience alongside a recognised qualification...

 ...will work within a hybrid role and gain exposure to different elements of the company, from being field based and working within the Helpdesk support team. This will mean that you will require a full UK driving license. In this role you will be learning and growing your IT knowledge... 

For over 20 years, Sapphire has delivered industry-leading IT security solutions to public and private sector clients across the UK and Ireland. About the role: We are looking for a motivated IT Support Apprentice to support the delivery of IT services across the organisation...

 ...supplied Full training on Konica Minolta devices, software, and managed print technologies Support towards completing a Digital Helpdesk Support SCQF Level 6 apprenticeship Ongoing mentoring and development from experienced engineers and technical specialists... 

 ...of your apprenticeship. Problem-solving pro: Provide digital support to Accounts Payable using Microsoft Dynamics 365 Finance & Operations (ERP financial suite) resolving supplier invoice queries and ensuring the invoicing process runs like clockwork. Be the go-to person... 

 ...cross-functionally with internal teams to support service readiness, product improvements and continuous improvement initiatives. Operate in a closed-loop manner, ensuring actions are tracked, updates are communicated and improvements are completed effectively. About... 

 ...service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business. What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s... 

Salary: £25,000 - 45,000 per year Requirements: No previous experience required; full training is provided. You should be able to complete the programme at a pace that suits you. You will work towards recognised BCS Business Analysis certifications and prepare for...

 ...worldwide. For more information, please visit  InterSystems.com .   AI Disclaimer InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information).  InterSystems’ approach to AI is guided... 

 ...to incidents and perform troubleshooting Maintain accurate documentation and asset tracking Collaborate with engineering and operations teams Participate in capacity planning and upgrades ~3+ years data center operations experience ~ Expert cabling skills (Cat6... 

 ...technical delivery role within an IT/OT convergence and SCADA consultancy, responsible for engineering, configuring, and supporting operational technology and industrial network environments at enterprise scale. The role combines practical OT engineering delivery with a... 

You will use your knowledge and problem-solving skills to resolve customer complaints, dealing positively and quickly with any issues raised. You ensure accurate handling of all returned products, highlighting and escalating any product issues immediately. You support...

 ...supplied ~ Full training on Konica Minolta devices, software, and managed print technologies ~ Support towards completing a Digital Helpdesk Support SCQF Level 6 apprenticeship ~ Ongoing mentoring and development from experienced engineers and technical specialists... 

The team you'll be working with:The Technical Analyst will be responsible for 2nd line support, triage, and investigation of application issues. The role focuses on identifying whether reported issues are caused by user error, frontend (FE) defects, or backend (BE) defects,...