Helpdesk jobs in Hull, East Yorkshire

To provide customer service by maintaining a stocked and zoned salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by assisting at the Front End as required and maintaining and recovering merchandise all in a safe and clean environment...

 ...falling outside the Kingspan IT Manual governance are logged and either resolved or escalated where appropriate. Document in the IT Helpdesk, according to the standards of the organisation, any system changes, updates, and modifications released while carrying out the role.... 

 ...communication to customers. Ensure you are focussed and efficient following the support processes for your allocated role on the helpdesk. Take responsibility for enquiries allocated to you and their resolution or management, ensuring you are proactive in giving customers... 

 ...as directed by the cleaning manager · To attend to all faults in relation to cleaning machinery/equipment · To report all building defects to the helpdesk · To attend team meetings as required · To complete all administration, as specified by the cleaning manager... 

 ...completed accurately, on time and to the laid- down procedures.  To respond promptly and positively to service call requests from the Helpdesk and undertake repairs as quickly and efficiently as possible.  To prioritise maintenance and repair work to achieve agreed... 

 ...falling outside the Kingspan IT Manual governance are logged and either resolved or escalated where appropriate. Document in the IT Helpdesk, according to the standards of the organisation, any system changes, updates, and modifications released while carrying out the role.... 

 ...agreed timescales and to ensure all necessary paperwork is completed Respond promptly and positively to service all requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary Conduct emergency lighting tests and... 

 ...agreed timescales and to ensure all necessary paperwork is completed Respond promptly and positively to service all requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary Advise the on-site customer (manager) of... 

 ...communication to customers. Ensure you are focussed and efficient following the support processes for your allocated role on the helpdesk. Manage and support any backlog of issues and communicate with customers, managing expectation. Take responsibility for... 

 ...please see attachments on this advert. Please see attached Job Description and Person Specification for more information on this vacancy. For further information on this job, please contact the ESC Helpdesk on (***) ***-****. This advert closes on Wednesday 17 Apr 2024