Average salary: £24,768 /yearly
More stats ...systems and to have the willingness to want to aid in supporting all aspects of the IT service assisting other teams where required from helpdesk, support through to desk rollouts and implementation.
Keep computer systems running smoothly and ensure users get the maximum...
Suggested
Full time
2nd Line Support Engineer
Key Responsibilities: Handle 1st Line escalations and provide timely resolution to technical issues. Troubleshoot and resolve hardware and software problems on client systems. Collaborate with 1st Line Support Engineers to enhance their skills and...
Suggested
Flexible hours
...team you will be based in our Leicestershire offices and be the first point of contact when barristers’ clerks email or telephone our helpdesk, continually striving to deliver an outstanding customer experience.
What you'll be doing
Answering the telephone in a...
Suggested
Work at office
Holiday work
Flexible hours
£37.5k - £40k per annum
...Support brand development and work with marketing to ensure this is achieved throughout the Success and Engagement function.
Ensure the helpdesk is adequately managed for inbound queries.
Manage all escalations and resolve complaints in a timely manner, working to SLA’s and...
Suggested
Permanent employment
Full time
Hybrid work
City centre
...within the SLA time limits and follow up accordingly to ensure resolution
To ensure all customer interactions are recorded on the Helpdesk System
To ensure that the service provided to the end users of the systems is of the quality expected and to raise to the Customer...
Suggested
Work at office
Work from home
Home office
Hybrid work
Working Monday to Friday
...Monitoring the call queues and taking action to maintain the required Grade of Service & agent adherence.
Ensuring that emails to the Helpdesk Supervisors inbox are dealt with within a timely manner.
If you’re ready to be the energy that helps us build our business, share...
Suggested
Work at office
Remote job
Employment trial period
City centre
Hybrid work
Holiday work
Flexible hours
Shift work
...team you will be based in our Leicestershire offices and be the first point of contact when barristers’ clerks email or telephone our helpdesk, continually striving to deliver an outstanding customer experience.
Answering the telephone in a professional and courteous...
Suggested
Work at office
Holiday work
Flexible hours
£21k - £26k per annumEstimated
...is advantageous, but not essential
Ability to prioritise and work within tight deadlines
Previous Customer Services/Call Centre/Helpdesk experience is required
Have experience using GSuite, Active Directory, Citrix is preferred
Be committed and flexible with great...
Suggested
Permanent employment
Full time
Work at office
Flexible hours
Shift work
Sunday
Saturday
Monday to Wednesday
£11 - £12.5 per hour
...Job Specifications:
The Customer Service Advisor will support and provide a comprehensive and effective customer-focused helpdesk service within the Estates and Facilities directorate. The post holder will report to the Customer Services Supervisor (E&F) and will be responsible...
Suggested
Permanent employment
Full time
Temporary work
Holiday work
Rotating shift
...systems and to have the willingness to want to aid in supporting all aspects of the IT service assisting other teams where required from helpdesk, support through to desk rollouts and implementation.
Main responsibilities:
Keep computer systems running smoothly and ensure...
Suggested
Full time
Apprenticeship
£22.82k - £24.34k per annum
...services required. Training Project Managers about the procurement systems will be a key element to the role. Taking and responding to helpdesk calls will be part of this role. To have a good working knowledge of the procure to pay process including approval levels above £1...
Suggested
Full time
For contractors
Local area
Flexible hours
£24k per annum
...their field involved with design, manufacturing, sales and logistics in the UK and Europe. This fantastic client is looking for an IT Helpdesk Engineer to work on their Coventry and Solihull sites.
Your new role
The IT Helpdesk Engineer will provide IT hardware &...
Suggested
Permanent employment
Full time
Temporary work
Work at office
Who are we?
Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.
Starting our life in 1999, Retail Assist is a growing, award-winning technology company. Whether its through our expert IT managed services, or our specialist...
Suggested
£31k per annum
FRENCH SELECTION
Industries & Services
French speaking IT Technical Support
Full training provided ***
*** Office Based Role ***
To provide effective 1st line technical support.
Providing remote 1st line technical support to customers
• To schedule client site...
Suggested
Work at office
Remote job
Starting our life in 1999, Retail Assist is a growing, award-winning technology company. Whether its through our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some...
Suggested
IT Field Engineer Location: Derby - Hybrid Full-time (37.We are looking for an Experience IT Field Engineer to join an East Midlands company assisting with providing cloud solutions, IT strategy, and IT support.
The ideal candidate for the IT Field Engineer role will possess...
Full time
Hybrid work
£28k - £37k per annumEstimated
...Are you detail oriented with a willingness to learn new technologies? If you answered yes, you should join our friendly team as an Helpdesk Analyst.
Your key objectives in this exciting role will be to provide support for incident resolution and requests that are reported...
Permanent employment
Full time
Contract work
Apprenticeship
Work at office
Work from home
Hybrid work
Holiday work
Flexible hours
£21k - £26k per annumEstimated
Starting our life in 1999, Retail Assist is a growing, award-winning technology company. Whether it’s through our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some...
Full time
Work at office
Remote job
City centre
Shift work
Infrastructure Engineer - Nottingham, Nottinghamshire
We are seeking a talented Infrastructure Engineer to join our team, responsible for designing, implementing, and maintaining our IT infrastructure. We are looking for someone with a passion for innovation and a knack for...
Apprenticeship
Work at office
Remote job
Hybrid work
Flexible hours
Rotating shift
£17k - £25k per annumEstimated
...Level 1 IT Helpdesk Engineer
We are a growing company committed and motivated in providing first call IT support and solutions to businesses throughout the UK.
We are looking to appoint an enthusiastic, Level 1 Support Desk to join our friendly and dynamic support team...
Permanent employment
Full time
Remote job
Flexible hours
Working Monday to Friday
...paperwork is completed accurately and to the laid-down procedures.
To respond promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary.
To prioritise maintenance and repair work...
Flexible hours
Night shift
...ensure all certification/ documentation is completed in accordance with client and EMCOR requirements.
Liaise with and respond to the Helpdesk ensuring that urgent maintenance tasks are responded to within appropriate timescales.
Ensure that good housekeeping and working...
Permanent employment
Contract work
For contractors
Immediate start
Working Monday to Friday
...agreed timescales and to ensure all necessary paperwork is completed
Respond promptly and positively to service all requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary
Prioritise maintenance and repair work to...
...spirit of partnership with all GSM’s.
# Service call requests : Respond promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary.
# Surveys and reports : To carry out surveys...
Permanent employment
For contractors
Flexible hours
Rotating shift
...implement system upgrade strategies
Maintaining Dell server environment across multiple locations
Providing 3rd-level support to Helpdesk engineers
Leading the design, implementation, and maintenance of complex solutions, coordinating activities with other technical...
Permanent employment
Part time
Holiday work
Working Monday to Friday
...agreed timescales and to ensure all necessary paperwork is completed
Respond promptly and positively to service all requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where necessary
Prioritise maintenance and repair work to...
Full time
Rotating shift
Working Monday to Friday
...CNC machines)
Electrical breakdown competent
Mechanical breakdown competent
Training customers
Supporting customers and the helpdesk on technical and customer issues
Understanding mechanical drawings
Problem solve and troubleshoot in the event of difficulties...
...training modules to your keep knowledge current.
Customer Focus
~ To respond promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and conduct repairs as and where necessary.
Professional/Academic/Vocational...
Apprenticeship
...mandatory on-line training modules to your keep knowledge current.
To respond promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and conduct repairs as and where necessary.
Professional/Academic/Vocational...
Apprenticeship
...necessary paperwork is completed accurately and as required.
Responding promptly and positively to service call requests from the helpdesk and to assess the requirements of the job and carry out repairs as necessary.
Ensuring all tools and equipment necessary to complete...
Hourly pay