Average salary: £95,512 /yearly
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- ...Service Management - Service Catalogue - ITIL - Government - SC clearance I am looking for a Service Management Analyst to join a busy team with our central government client. They are looking for someone to join their Service Catalogue team to manage and maintain the IT...ITIL
- £40k - £53k per annumEstimated...– happy run by end customer Summary & Requirements Our client is looking for a Service Management Analyst with eDV clearance, effectevly a Business analyst with strong ITIL/service management experience.They are open to receiveing candidates on a fixed term, contract, or...ITILPermanentFixed-term contract
- ...turn user focus into outcomes Work independently, share information and assist others with requests for service Desirable Skills ITIL Foundation is a desirable qualification for this role. Successful candidates will be expected to gain ITIL Foundation within their...ITILHybrid workingProbationary period
- £44k - £59k per annumEstimated...dynamic and changing environment. Excellent team player who can help and support others. Experience of best practice frameworks (ITIL/COBIT) with Industry or academic credentials in risk. Uses consistent processes for identifying potential risk events, quantifying...ITIL
£65k - £75k per annum
...managed services, or telecoms environment Strong knowledge of ITIL, asset and configuration management, and enterprise ITSM platforms... ...secure, resilient, and well-governed managed services. This CMDB Analyst role plays a key part in our service delivery, incident...ITILLong-term contractFull-timeFlexible hoursClaranet
Barnet, Greater London8 days ago- £37k - £49k per annumEstimated...all fun. About the role: The Incident & Problem Management Analyst (Level 2) is responsible for supporting the end-to-end lifecycle... ...Follow incident and problem management processes aligned to ITIL best practices Identify opportunities for process improvement...ITILPermanentFull-timeRotating shifts
£35k - £40k per annum
...Remote Desktop Services. We would value knowledge of datacentre technologies such as power, cooling, and efficiency. We would value ITIL Foundation knowledge and an interest in cyber or information security. We would value experience with legal systems such as iManage,...ITILFull-timeHybrid workingOn-siteRemoteReed Technology
Manchester4 days ago- ...We are seeking a proactive and customer focused Service Desk Analyst (End User Computing Analyst) to join our global Technology Team in... ...within a service desk role / environment before Understanding of ITIL principles - desirable Understanding of the Office 365 Suite of...ITILOn-site5 days/weekShift workRotating shifts
£40k - £42k per annum
...commercial experience of effectively working independently as a Business Analyst. Stakeholder Engagement and Requirement Elicitation.... ...assessments among other responsibilities. Technologies: Support ITIL Power BI More: At Informed Recruitment, we are excited...ITILFull-timeFixed-term contractHybrid workingFlexible hoursInformed Recruitment
Newcastle upon Tyne1 day ago£27k per annum
Digital Service Analyst HPCareers are now supporting our highly reputable and prestigious Creative Digital Agency client in their recruitment... ...~Two years’ relevant Service Analyst experience ~Knowledge of ITIL service lifecycle, ideally ITIL Foundation certificate, or...ITILPermanent- £48k - £63k per annumEstimated...Report on key delivery and operational metrics, providing actionable insights to stakeholders and governance forums. ? Support & Govern ITIL-aligned Incident, Problem, Change, Release, and Continuous Service Improvement processes. ? Coordinate & Monitor CI/CD pipeline...ITILFull-timeHybrid working
- £61k - £79k per annumEstimated...do you need? Proven experience in an IT support, engineering or analyst role, ideally in a fast-growing business (e.g., from 100 to 500+... ...technology enables business success. Hands-on experience with ITIL frameworks, service management tools (e.g., Jira, ServiceNow), and...ITILFull-timeWork from home
- ...applications! We’re looking for an ambitious, results‑driven Business Analyst to be the link between public sector stakeholders and our product... ...JIRA. Familiarity with public sector procurement frameworks. Evidence of CPD such as BCS Business Analysis, PRINCE2, ITIL....ITILFixed-term contract
- £34k - £44k per annumEstimated...Job Description At a strategic level the Knowledge analyst will follow and adhere to the Customer Service Centre (CSC) Knowledge Management... ...process interfaces with the Service Desk and all other relevant ITIL process areas in an efficient and effective manner. Ensure...ITILFull-timeFlexible hours
- £43k - £56k per annumEstimated...Business Systems Testing Analyst Location: Chippenham, Wiltshire (Hybrid – 2 days onsite) Allocation: 70% Testing & QA, 10% Requirements... ...connect systems to end-to-end business processes Knowledge of ITIL-aligned change & release processes Confident communicator with...ITILFull-timeHybrid working
- £36k - £46k per annumEstimatedService Support Team Analyst Position Description At CGI, we're committed to delivering exceptional IT services that keep our clients... ...Understanding of working to Service Level Agreements (SLAs). • ITIL Foundation certification or ITIL awareness. • Experience...ITILRotating shifts
£37k per annum
...Job Title: IT Service Change Analyst Job Location: Preston – Hybrid-Once per week on site. We offer a range of hybrid and flexible working... ...Presentation skills Good Planning & Organisational skills ITIL Foundation certification The EIT and Infrastructure team:...ITILHybrid workingFlexible hours- £22k - £29k per annumEstimated...service and conveying a sincere willingness to help. The Service Analyst role is essential in providing technical IT support and... ...fulfilment processes measured against Service Desk objectives and ITIL Best Practices. About You You will hold a Level 3 IT Qualification...ITILFixed-term contractOn-siteRemote
£35k - £41k per annum
...Application Support Analyst (Data Ops) Chorley (Hybrid Working) Salary: Up to £41k + Benefits An exciting opportunity has arisen for... ...Desirable Skills ~ PowerShell, AWS, MySQL, Grafana, ITIL knowledge If you have not heard back from us within 5 working...ITILPermanentHybrid workingFlexible hours- £22k - £28k per annumEstimated...Hybrid Working At Insights, we're looking for a Service Delivery Analyst who combines strong technical skills with exceptional customer... ...administration. Hardware deployment and asset management. ITIL knowledge and experience. Experience supporting both local and...ITILFull-timeHybrid workingRemoteFlexible hours
- £42k - £57k per annumEstimated...with third-party suppliers/engineers Good understanding of IT infrastructure, cabling and installation environments Knowledge of ITIL principles and service management processes Strong communication skills with the ability to work cross-functionally Confident using...ITILFull-timeRelocation
- £22k - £25k per annumEstimated...an experienced and results-driven Level 1/Level 2 IT Service Desk Analyst. As an IT Service Desk Analyst, you are the first point of... ...service desk management tools (e.g., ServiceNow). Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred....ITILFull-timeOn-siteRemoteWork from homeFlexible hoursShift workNight shiftRotating shiftsAfternoon shiftEarly shift
£52.5k per annum
...Senior Operations and IT Risk & Governance Analyst Senior Operations and IT Risk & Governance Analyst Role Description At... ...environment. Familiarity with frameworks such as COBIT, NIST and ITIL. Ability to articulate complex risk issues clearly to non-...ITILLong-term contractPermanentFull-timeHybrid workingFlexible hours£30.48k - £32.56k per annum
...busy and varied service. About the Role: As an Assistant IT Analyst, you will play a key part in supporting the full IT asset... ...or support environment Experience with call logging systems or ITIL processes Experience in asset management or stock control Strong...ITILHourly payPermanentFull-timeSecond jobLive-outOn-siteImmediate startMonday to FridayFlexible hours- £44k - £58k per annumEstimated...Delivery Department at NECSWS as an Change Configuration and Release Analyst. Our team ensures IT services are deployed, monitored, and... ...including evaluating Release scope, risk, and impact. Knowledge of ITIL methodology and Service Delivery processes. ITIL v4 Certified...ITILFull-timeHybrid workingFlexible hours
- £61k - £82k per annumEstimated...of their talents and expertise. The Software Asset Management Analyst will be engaged with the end-to end software lifecycle including... ...questions/issues. About you Experience of working within ITIL aligned Service Management organisation. Experience of working...ITILFull-timeHybrid workingOn-siteFlexible hours
- £42k - £54k per annumEstimated...Partner of the Year award. Role Overview As a Service Management Analyst, you will support the Service Management Practice Lead in maintaining, monitoring, and improving a defined portfolio of ITIL practices across Telana’s managed services operation. This is a hands-on...ITILLong-term contractFull-timeFlexible hours
£33.7k per annum
...programme going forward. We are seeking a Senior Service Delivery Analyst; responsible for Supplier and Contract Management. As the... ...communication skills both internal and external. Understanding of general ITIL processes. Experience working within a regulated or public...ITILPermanentFull-timePart-timeWork from homeMonday to FridayFlexible hoursWeekend workAfternoon shift- £33k - £44k per annumEstimated...standard solutions while maximizing revenue. Supports higher level analysts on sub-components of major initiatives. Participates in... ...across internal and external clients IT Infrastructure Library (ITIL) and/or Project Management Professional (PMP) or equivalent certification...ITILLong-term contractFull-timeRotating shifts
- £31k - £41k per annumEstimated...help in achieving their goals. The Risk, Compliance & Controls Analyst shall help to manage compliance and assurance for supporting the... ...Relevant industry certification preferred (e.g. ISO27001/27005/CoBIT/ITIL) Understanding of regulatory requirements, including cross-...ITILFull-timeFlexible hours
