Average salary: £95,512 /yearly
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- ...turn user focus into outcomes Work independently, share information and assist others with requests for service Desirable Skills ITIL Foundation is a desirable qualification for this role. Successful candidates will be expected to gain ITIL Foundation within their...ITILHybrid workingProbationary period
£34.43k - £39.15k per annum
...and communities. We are currently recruiting a Microsoft 365 Analyst. The key purpose of this position is to support the Microsoft 365... ...and deliver the service offering and support to our customers ITIL Foundation certification is desirable or demonstratable knowledge...ITILLong-term contract- £44k - £59k per annumEstimated...dynamic and changing environment. Excellent team player who can help and support others. Experience of best practice frameworks (ITIL/COBIT) with Industry or academic credentials in risk. Uses consistent processes for identifying potential risk events, quantifying...ITIL
- Senior Service Delivery Analyst - Hybrid - Higher rates will only be paid for exceptional candidates Can be based in either Perth or Portsmouth... ...for an experienced Service Delivery professional with strong ITIL knowledge, stakeholder management skills, and a passion for...ITILHybrid working
£550 - £600 per day
Senior SAM Analyst A Global Organisation are seeking an experienced Senior SAM Analyst to help ensure software assets across the organisation... ...stakeholder management, communication, and prioritisation skills. Relevant SAM certifications and ITIL Foundation are desirable.ITILDaily payOn-site£40.17k - £43.24k per annum
...connectivity, and technical project delivery. Familiarity with ITIL and Agile practices. Responsibilities: Lead application... ...integration, and end-to-end testing. Work closely with Senior Analysts and Project Managers using ITIL and Agile methodologies. Technologies...ITILFull-timeHybrid workingOn-siteRemotePin Point Recruitment
Lyndhurst, Hampshire1 day ago- £37k - £49k per annumEstimated...all fun. About the role: The Incident & Problem Management Analyst (Level 2) is responsible for supporting the end-to-end lifecycle... ...Follow incident and problem management processes aligned to ITIL best practices Identify opportunities for process improvement...ITILPermanentFull-timeRotating shifts
£40k - £50k per annum
...ideally within ServiceNow. Knowledge of the Common Service Data Model (CSDM). Understanding of Configuration Management principles and ITIL best practices. Knowledge of Configuration Items (CIs), CI relationships, and service dependencies. Strong analytical and problem...ITILFull-timeHybrid workingFDM Group
Edinburgh3 days ago£27k per annum
Digital Service Analyst HPCareers are now supporting our highly reputable and prestigious Creative Digital Agency client in their recruitment... ...~Two years’ relevant Service Analyst experience ~Knowledge of ITIL service lifecycle, ideally ITIL Foundation certificate, or...ITILPermanent£40k - £42k per annum
...commercial experience of effectively working independently as a Business Analyst. Stakeholder Engagement and Requirement Elicitation.... ...assessments among other responsibilities. Technologies: Support ITIL Power BI More: At Informed Recruitment, we are excited...ITILFull-timeFixed-term contractHybrid workingFlexible hoursInformed Recruitment
Newcastle upon Tyne3 days ago- ...We are seeking a proactive and customer focused Service Desk Analyst (End User Computing Analyst) to join our global Technology Team in... ...within a service desk role / environment before Understanding of ITIL principles - desirable Understanding of the Office 365 Suite of...ITILOn-site5 days/weekShift workRotating shifts
£35k - £40k per annum
...Remote Desktop Services. We would value knowledge of datacentre technologies such as power, cooling, and efficiency. We would value ITIL Foundation knowledge and an interest in cyber or information security. We would value experience with legal systems such as iManage,...ITILFull-timeHybrid workingOn-siteRemoteReed Technology
Manchester3 days ago- ...applications! We’re looking for an ambitious, results‑driven Business Analyst to be the link between public sector stakeholders and our product... ...JIRA. Familiarity with public sector procurement frameworks. Evidence of CPD such as BCS Business Analysis, PRINCE2, ITIL....ITILFixed-term contract
- £37k - £49k per annumEstimated...and Essential Responsibilities The responsibility of the SOC analyst is to register and classify received incidents and to undertake an... ...of VPN technologies and remote connection tools. Exposure to ITIL framework Previous experience in a technical helpdesk, IT support...ITILImmediate startRemoteFlexible hoursShift workRotating shiftsWeekend work
- £34k - £44k per annumEstimated...Job Description At a strategic level the Knowledge analyst will follow and adhere to the Customer Service Centre (CSC) Knowledge Management... ...process interfaces with the Service Desk and all other relevant ITIL process areas in an efficient and effective manner. Ensure...ITILFull-timeFlexible hours
£35k - £41k per annum
...Application Support Analyst (Data Ops) Chorley (Hybrid Working) Salary: Up to £41k + Benefits An exciting opportunity has arisen for... ...Desirable Skills ~ PowerShell, AWS, MySQL, Grafana, ITIL knowledge If you have not heard back from us within 5 working...ITILPermanentHybrid workingFlexible hours- £22k - £29k per annumEstimated...service and conveying a sincere willingness to help. The Service Analyst role is essential in providing technical IT support and... ...fulfilment processes measured against Service Desk objectives and ITIL Best Practices. About You You will hold a Level 3 IT Qualification...ITILFixed-term contractOn-siteRemote
- £45k - £59k per annumEstimated...Job Description We are looking for a Workplace Services Analyst to join our IT team and play a key role in ensuring the successful... ...Technology, Business Administration, Supply Chain or a related field. ITIL Foundation certification is desirable. Vendor management,...ITILFull-time
- £42k - £56k per annumEstimated...Proven experience as a M365 Support Engineer, Technical Support Engineer, Subject Matter Expert or similar role Good understanding of ITIL framework and ticketing systems Strong communication skills Desired Skills / Experience: Working knowledge of Active Directory (...ITILFlexible hours
- £39k - £53k per annumEstimated...Job role: Infrastructure Analyst Hours : Monday to Friday, 08:00 - 18:00 (35 hours per week) Hill Dickinson are proud to be named as... ...management. It would be beneficial to have some of the following: ITIL v3 Foundation Microsoft Certified: AZ-900 Microsoft...ITILHybrid workingOn-siteImmediate startRemoteMonday to FridayFlexible hours
£52.5k per annum
...Senior Operations and IT Risk & Governance Analyst -Secondment 9-12 months At Allianz UK, our shared purpose is ‘We secure your future... ...environment. Familiarity with frameworks such as COBIT, NIST and ITIL. Ability to articulate complex risk issues clearly to non-...ITILLong-term contractFull-timeTemporaryHybrid workingFlexible hours- £44k - £58k per annumEstimated...Delivery Department at NECSWS as an Change Configuration and Release Analyst. Our team ensures IT services are deployed, monitored, and... ...including evaluating Release scope, risk, and impact. Knowledge of ITIL methodology and Service Delivery processes. ITIL v4 Certified...ITILFull-timeHybrid workingFlexible hours
- £61k - £82k per annumEstimated...of their talents and expertise. The Software Asset Management Analyst will be engaged with the end-to end software lifecycle including... ...questions/issues. About you Experience of working within ITIL aligned Service Management organisation. Experience of working...ITILFull-timeHybrid workingOn-siteFlexible hours
- £42k - £54k per annumEstimated...Partner of the Year award. Role Overview As a Service Management Analyst, you will support the Service Management Practice Lead in maintaining, monitoring, and improving a defined portfolio of ITIL practices across Telana’s managed services operation. This is a hands-on...ITILLong-term contractFull-timeFlexible hours
£43.7k per annum
...deliver them. About the job The IT Service Management Analyst is part of the IT Service Management (ITSM) Group within the Enterprise... ...IT services across UKAEA, using industry best practices such as ITIL® alongside modern IT service management tools to deliver...ITILFull-time5 days/weekFlexible hours- £27k - £34k per annumEstimated...Service Desk Analyst Department: IT Location: Rushmere We’re looking for a customer‑focused Service Desk Analyst to join our 2... ...communication and customer service skills Positive, flexible and collaborative attitude IT qualifications or ITIL experience (desirable)...ITILFlexible hours
£77.99k - £90.99k per annum
...runbooks and support documentation Drive continuous service improvement and process optimisation Escalate risks, SLA breaches, and high-impact issues Identify and address security vulnerabilities Follow ITIL-aligned processes for incident, change, and risk management...ITILTemporary- £31k - £40k per annumEstimated...The Opportunity We are looking for a skilled Service Desk Analyst to work as part of a team to support a range of systems within the Landmark... ...You To be considered for the role you will need to have:- ITIL V4 Foundation or previous Service/Support Desk experience...ITIL
£600 per day
...experience Strong background in hypercare and support setup Knowledge of SAP modules (e.g. S/4HANA, Finance, HR, Procurement) ITIL-aligned service management experience Public sector experience desirable Deliverables Established support function with...ITIL£29.5k per annum
...workloads effectively. Strong attention to detail and a methodical approach to problem resolution. Experience working within an ITIL-based support environment. Confident working directly with end users at all levels. Experience working within complex or multi-vendor...ITILFull-timeOn-siteECS Resource Group Ltd
York, North Yorkshire3 days ago
