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- ...procedures ? Assign priorities based on ITIL best practice (Impact / Urgency) and determine if a First Line Fix is achievable before escalating to second line support or third parties ? Provide an exceptional level of customer service ? Communicate with colleagues to...SuggestedFull timeContract workShift workNight shiftRotating shiftDay shift
LA International Computer Consultants Ltd
Birmingham7 hours ago £15k per annum
...kickstart your career in IT. About the Company Our Client is an IT support and service provider based in Elmley Lovett, providing bespoke IT... ...within appropriate timescales · Working on resolving the first line support where capable and working with more experienced staff to...SuggestedPermanent employmentFull timeApprenticeshipFor subcontractorRelocationWorking Monday to Friday- 3rd Line WAN Network Support & Project Engineer. The role will involve Configuring SRX series routers in order to meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rd...SuggestedContract work
LA International Computer Consultants Ltd
Birmingham1 day ago - £30k - £39k per annumEstimated...Technician Location Redditch (office based) with remote support expected for the user base around the other UK and Ireland facilities... ...Windows based environment. Responsible for all 1st & 2nd line desk side support, EUC and IT Infrastructure ticket, service request...SuggestedWork at officeRemote workEmployment trial periodHoliday work
£15.74k per annum
...Summary As an apprentice, you will gain practical experience in IT support, data handling, and software testing. You’ll assist in... ...Interpret and prioritise internal or external customer's requirements in line with organisation's policy Apply the appropriate tools and...Suggested40 hours per weekRemote workDay shift£30k - £35k per annum
...IT & Telecoms Support Engineer Worcester Salary – £30,000 – £35,000 About Us We are an award-winning company providing managed... ...experience working as an IT Support Engineer, IT Support Technician, 2nd Line IT Support Engineer, or Technical Support Analyst then our client...SuggestedFull timeWork at officeLocal areaRemote workFlexible hoursWorcester, Worcestershire24 days ago- £32k - £43k per annumEstimated...month fixed-term contract. This is a key role responsible for the support, optimisation, and continuous improvement of their Document... ...Responsibilities of the iManage Application Specialist: * Deliver 2nd and 3rd-line support for iManage, including administration, configuration, and...SuggestedFull timeFixed term contractHybrid work
£36.5k per annum
...they are now looking to strengthen their IT team via an End User Support Analyst. As a company, they have a global presence and have offices... ...successful in this process that you have experience in a Second-Line desktop support position. In order for you to also be...SuggestedPermanent employmentFull timeWork at officeWorldwide- £24k - £32k per annumEstimated...bring out the best in our people to provide unrivalled IT and Cyber Security support, solutions and services to local SMEs, nationwide. And this is where you come in. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge and...SuggestedWork at officeLocal areaHybrid work
Air IT
Solihull, West Midlands29 days ago £35k per annum
...Job Title: Technical & Estimating Support Location: Oldbury, Birmingham Reports to: Profile Sales Director Hours: Monday – Thursday, 8am – 5pm and Friday 8am – 4pm with 30 minutes for lunch We are looking for a proactive and detail-oriented person who can deliver...SuggestedWork at officeHoliday workMonday to Thursday£40k per annum
...key new role for CET where we are looking to appoint a Technical Support Manager who will provide critical support and guidance to our frontline... ...our Network Contractors to ensure correct decision making in line with policies Supporting the operation to ensure the...SuggestedFull timeFor contractors40 hours per weekRemote workHybrid workFlexible hoursWorking Monday to FridayCET Careers
Walsall, West Midlands2 days ago- £28k - £38k per annumEstimated...level. Asset Management Destruction of Data Baring components. Shredder operation. Effective communication with project and line manager with onsite progression. Escalate issues or concerns Ensure good customer satisfaction is delivered Benefits:...SuggestedPermanent employmentContract workFixed term contractHoliday work
£25k per annum
...established and successful Droitwich based business: A desirable position within a busy, energetic, friendly and highly capable IT support team awaits the right candidate. You will be defined by the following: An Experienced Technical Professional A Skilled Trouble...Suggested£45k - £55k per annum
...to take full ownership of their IT infrastructure, ERP systems, and bespoke applications. Candidates with strong 3rd line or infrastructure application support experience looking to progress into IT management are welcome. Key Responsibilities of the IT Systems Manager: *...SuggestedFull timeWork at office- £29k - £38k per annumEstimated...ICT Support Technician, Band 4 (Fixed Term - 12 months) *Previous Applicants Need Not Apply* With digital a critical dependency in Healthcare, availability of our services is essential. At Birmingham and Solihull Mental Health NHS Foundation Trust the skills to develop...SuggestedFull timeContract workFixed term contractImmediate start
£24k - £26k per annum
...As the successful candidate for the IT Support Technician role, you will provide first and second line IT support to students and staff alike, with the goal of resolving technical issues efficiently. You will operate in a varied technical environment, covering both Microsoft...Permanent employmentFlexible hours£24k - £28k per annum
...in managing and maintaining high-quality data for clients around the world. From handling advanced sensor configurations to resolving support tickets, you’ll be right in the action. Successful candidate for the position of Data Manager will be naturally curious with a...Permanent employmentFull timeContract workImmediate startWorking Monday to Friday£24k - £26k per annum
...Role: 1st Line Support Location: Rednal, Birmingham (Fully In-Office) Salary: £24,000 – £26,000 Network IT is recruiting for an IT Support Analyst to join a busy and growing support team based in Birmingham. In this front-line role, you’ll be responsible for handling...Permanent employmentFull timeWork at officeWorking Monday to Friday£19.38 per hour
...Job Title: IT Support Technician Shift Hours: Shared shifts covering 08:00 – 17:00 Overview: We are seeking motivated and enthusiastic IT Support Technicians to join our team at the Worcester Royal Hospital. This is a mobile, customer-facing role, providing IT...Full timeContract workShift work£24k per annum
...The apprentice's role is to provide excellent customer service and support to internal and external customers, by using tools or systems to... ..., responding to emails and updating requests * Provide first line analysis of all IT issues and ensure that SLAs are met * Keep customers...Full timeApprenticeshipSelf employment- ...IT Support Analyst, Onsite, £22 p/h InsideIR35: We are seeking an It Support Analyst to join an exciting client's team on a temporary... ...candidates with a strong background in IT customer service and first line support, looking to advance their career in an exciting...Full timeContract workTemporary work
£18k - £25k per annum
...Trainee IT Support Birmingham Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence...Permanent employmentTraineeshipWork from home- ...services, education, retail, logistics and beyond. We are offering an exciting opportunity for a motivated and detail-oriented IT Support Apprentice to join our growing technical team. This role is ideal for someone looking to start a career in IT and data, with hands-on...Permanent employment40 hours per weekRemote workWorking Monday to Friday
- £26k - £34k per annumEstimated...experience we're looking for Who we’re looking for We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help...Full timeWork at office
£30k per annum
...client is looking for a candidate who has experience in a similar position previously. Job responsibilities: • Provide technical support to the employees across all areas of the business. • Address hardware and software related issues promptly and in a timely manner...Permanent employmentFull timeTemporary work40 hours per weekLocal areaImmediate start- ...Azure cloud to join our Technology team and take a lead role in supporting and improving CET’s internal systems and cloud infrastructure.... ...is a hands-on, technically demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft 365, Azure...40 hours per weekHybrid workFlexible hoursWorking Monday to Friday
£40k - £45k per annum
...As the successful candidate for the 2nd/3rd Line Network Engineer role, you will join a talented team providing expert Helpdesk support to customers, covering a wide array of networking issues. You will support and troubleshoot VLANs, static routing and other dynamic routing...Permanent employmentWork at officeHybrid work1 day week£16k per annum
...Summary Working as part of the Customer Experience Team to support IT helpdesk queries, design, develop, test, and implement IT solutions... ...and prioritise internal or external customer's requirements in line with organisation's policy Apply the appropriate tools and techniques...ApprenticeshipRemote workWorking Monday to Friday£27.71k - £30.06k per annum
...Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support...Permanent employmentFull timeWork at officeNight shift£12.31 per hour
...extension. Job Filled: The role is responsible for assisting and supporting the delivery of effective licensing services to customers,... ...actions to ensure applications are dealt with efficiently, in line with legislation and guidance and within statutory and internal...Full timeContract workTemporary work
