Policy assistant jobs in Gibraltar

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We're home to a global family of more than 25 well-known brands...

Entain is one of the world’s largest sports betting and gaming groups, operating both online and in the retail sector. With offices across five continents and licences in more than 20 countries, we operate some of the most well-known and iconic brands in the industry with more...

Description Location: GibraltarRole: German speaking Customer ServiceSalary: £22,888 per year gross plus quarterly bonus plus shift allowanceRelocation Support: tailored relocation package The CompanyOur client gives 13 million customers worldwide the chance to win astronomical...

Role Purpose: To provide the best possible reactive and proactive customer support using the ‘Sales through Service’ ethos for the Bingo, Casino and Poker, Sports Betting Interactive and Retail customers across multiple contact channels. Key responsibilities Provide...

 ...distressed or angry Experience of handling sensitive, confidential customer information Thorough understanding of Safer Gambling and AML policy requirements Sound knowledge of Safer Gambling customer tools Proven track record in delivering high quality work in a fast-... 

 ...Network Engineer Responsibilities: • Building, supporting and maintaining the support documentation, standard operating procedures and policies related to the network. • Work closely with DevOps teams to ensure seamless deployments and to provide efficient troubleshooting of... 

 ...investigating accounts,   using our back office tools and seeking assistance from 3rd parties as well as decision making to provide the...  ...Product Knowledge - Requires product, promotion and internal process knowledge as well as an understanding of company policy and procedure... 

 ...of high-risk cases, ensuring risk is appropriately mitigated. Assist CDD Team Leader and CDD Operations Manager with coaching,...  ...with money laundering and terrorist financing behaviors, issues, policies, regulations, criminal typologies, industry best practices, and... 

 ...the development of appropriate risk-based controls. Develop policies, processes and procedures in line with AML legislation to ensure...  ...– a chance to share in the company’s success Employee assistance program Entain & Enhance days – 2 paid days off to focus on...