£26k - £27k per annum

Senior Complaints & Claims Handler Permanent Nottingham City Centre Hours: Monday - Friday...  ...take ownership of regulated complaint cases and claims, ensuring timely responses...  ...for internal meetings and committees Handle Credit Card complaints in accordance with... 
Suggested
Permanent employment
Contract work
Temporary work
City centre
Working Monday to Friday

Harper Finance

Nottingham
6 hours ago

£24k per annum

 ...Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Complaints Case Handler About this role Our Complaints Resolution team are the customer advocates at the heart of our operation. They are here to solve problems for customers who need our... 
Suggested
Work at office
Immediate start
Remote job
Work from home
Flexible hours
Shift work
Working Monday to Friday

Capital One - UK

Nottingham
5 days ago
£23k - £31k per annumEstimated
 ...Finance 247 we are looking to recruit an Complaints Executive to join our Customer Care Team!...  ...empathy whilst solving queries, problems and handling complaints in a timely and professional...  ...-regulated and/ or regulated complaint cases, ensuring that customers are responded to... 
Suggested
Flexible hours
Sunday
Working Monday to Friday

CarFinance 247

Manchester
3 days ago
 ...an exciting opportunity for a talented Complaints Handler to join us on the exciting and rewarding...  ...true subject matter expert in complaints handling, advising the business on the appropriate...  ...this role will involve end to end case management of complaints, what is equally... 
Suggested
Full time
Work at office
Working Monday to Friday

Castle Trust Bank

Basingstoke, Hampshire
6 hours ago
 ...using SS&C's products and services. The Complaints Team oversees the administration of all...  ...and trusting relationships. At SS&C we handle complaints relating to Investment products...  ...Researching and resolving complaint cases through analysis of all facts and related... 
Suggested
Local area

SS&C Technologies

Stirling
2 days ago
 ...Quality team to co-ordinate the resolution of complaints by acting as the liaison between...  ...parties. You will be managing high level cases in order to reduce the duration of open complaints...  ...and have at least 6-12 months Complaints handling experience. In return there is a... 
Suggested
Full time
Contract work
Casual work
Local area
Employment trial period
Holiday work
Working Monday to Friday

Aylesbury

Aylesbury, Buckinghamshire
3 days ago
£33k - £44k per annumEstimated
 ...Compliant Case Manager Monday-Friday 9am-5:30pm (Fridays 5pm) £25,000-£30,000pa...  ...respond and resolve complex and/or regulatory complaints relating to multiple products. Case...  ...Key Responsibilities Handling complaint and price comparison cases to agreed... 
Suggested
Permanent employment
Working Monday to Friday

Pure Resourcing Limited

Ipswich, Suffolk
1 day ago

£25k - £30k per annum

 ...Complaints Handler Complaints Handler - Croydon / Hybrid - Leading Block Management Company Are you a proven Administrator seeking a new...  ...process or refer back to relevant party Discuss challenging cases with Team manager to agree a resolution Understand business... 
Suggested
Permanent employment
Contract work
Work at office
Hybrid work
Flexible hours

Randstad Staffing

Croydon, Cambridgeshire
6 hours ago
 ...Customer Service / Complaints Handler Location: Reigate Salary: £25,000 -£27,000 Hours: 08:30 - 17:30 Address: Wellington House,...  ...complex complaints. The ideal applicant must have complaints handling experience as well as strong administrative skills, the... 
Suggested
Work at office
Flexible hours
Saturday

Fusion People Ltd

Reigate, Surrey
5 hours ago

£23k - £25k per annum

 ...so, we have the perfect opportunity for you! Job Title: Complaints Handler Company: AXA Retail Location: Glasgow Contract Type: Full...  ...team! So, if you have experience in claims or complaints handling within the insurance industry or financial sector and a passion... 
Suggested
Permanent employment
Full time
Contract work
Interim role
Work at office
Home office
Flexible hours
Working Monday to Friday

Reed

Lanark, South Lanarkshire
6 hours ago
 ...professional growth of its employees. Job Description Handle and resolve customer complaints in a professional manner Document all interactions and...  ...The Successful Applicant A successful Complaints Handler should have: Degree in Law or related field Experience... 
Suggested

Michael Page (UK)

Manchester
3 days ago
 ...This is initially a 5-month contract Financial Services Complaints Handler opportunity and comes with the likely option to extend further. The...  ...the following skills and experience: Previous complaint handling / financial services experience. Excellent customer service... 
Suggested
Contract work
Work at office
Hybrid work
Working Monday to Friday

Candidate Source

Bracknell, Berkshire
5 hours ago

£30k - £40k per annum

 ...Job Title: Complaints Handler Location: Manchester City Centre Salary: Very competitive Hours: Between the hours of 08:...  ...Researching regarding legal and regulatory changes affecting the handling of complaint Maintaining complaints handling procedures... 
Suggested
City centre
Working Monday to Friday

Cordant Group

Manchester
1 day ago
 ...damage for our organisation. You will embed empathy into our complaints process and deal with escalations in a calm & respectful way....  ...right outcome Providing the best customer experience when handling customer and consumer complaints in writing, over the phone and... 
Suggested
Holiday work
Flexible hours
1 day week

ESP Utilities Group Ltd

Leatherhead, Surrey
4 days ago
 ...efficiency? We're seeking a dynamic individual to fill the role of Complaints Specialist! As a Complaints Specialist, you will play a...  ...What we're looking for: Previous experience in complaint handling Strong analytical skills with the ability to interpret data... 
Suggested

Fiserv

Basildon, Essex
5 hours ago
The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and...  ...internal complaints journey, investigating cases on their individual merits, and coming to...  ...on the outcome of the case. You will handle and respond to regulator requests for information... 
For contractors
Work at office
Local area

Workshop Recruitment

Eastleigh, Hampshire
2 days ago
£21k - £29k per annumEstimated
 ...Job Title – Senior Complaint Handler  Department – Customer Service  Location – Croydon – Hybrid...  ...relevant information is entered. In the case of written complaints, missing...  ...from the Operations areas and you should handle these in real time.  Make sure that your... 
Permanent employment
Full time
Work at office
Employment trial period
Hybrid work
Flexible hours
Working Monday to Friday

Allianz

Croydon, Greater London
2 days ago
 ...an exciting opportunity for a talented Complaints Handler to join us on the exciting and rewarding...  ...true subject matter expert in complaints handling, advising the business on the appropriate...  ...this role will involve end to end case management of complaints, what is equally... 
Full time
Work at office
Working Monday to Friday

Castle Trust Bank

Basingstoke, Hampshire
6 hours ago
 ...Quality team to co-ordinate the resolution of complaints by acting as the liaison between...  ...parties. You will be managing high level cases in order to reduce the duration of open complaints...  ...and have at least 6-12 months Complaints handling experience. In return there is a... 
Full time
Contract work
Casual work
Local area
Employment trial period
Holiday work
Working Monday to Friday

Aylesbury

Aylesbury, Buckinghamshire
3 days ago

£35k - £45k per annum

 ...Handle and resolve customer complaints in a professional manner Document all interactions and follow-up actions for future reference Work collaboratively with the Legal Department to implement effective solutions Maintain regular contact with clients to ensure satisfaction... 

Michael Page

Manchester
4 days ago
About The Role Are you passionate about improving our complaint handling for our customers? If so, we want to hear from you. As Senior Service Improvement Advocate you will provide leadership, performance, and development of services to improve our complaint handling and... 

LiveWest

Weston-Super-Mare, Somerset
4 days ago
£32k - £43k per annumEstimated
 ...This is a full-time permanent opportunity and in return, you will receive a competitive salary and range of benefits. Complaints Handle day to day responsibilities include: Involvement in investigations in order to determine whether breaches in the firm's processes... 
Permanent employment
Full time
Hybrid work
Holiday work
Flexible hours

IDEX Consulting

Bromsgrove, Worcestershire
1 day ago
 ...balance? Learning Opportunities: Proactive Caseload Management: Efficiently handle claims, meeting Service Level Agreements (SLAs) consistently. Manage third-party suppliers to drive cases toward settlement, considering service quality, cost, and timelines. ✨ Quality... 

Davies

Salford, Greater Manchester
4 days ago
 ...Responsibilities: Proactive Caseload Management: Efficiently handle claims, meeting Service Level Agreements (SLAs) consistently....  ...Effective Supplier Collaboration: Manage third-party suppliers to drive cases toward settlement, considering service quality, cost, and... 

Davies

Salford, Greater Manchester
4 days ago
Are you passionate about improving our complaint handling for our customers? As Senior Service Improvement Advocate you will provide leadership...  ...including Housing Ombudsman determinations, complex complaint cases and a passion for improving the customer journey. Demonstrate... 
Full time
Part time
Work at office
Hybrid work

LiveWest

Weston-Super-Mare, Somerset
3 days ago
 ...to the bottom of their issues? If yes, this is an exciting opportunity to do just that as part of our Complaints team. What you will be doing as the Complaints Case Manager You will be the main point of contact for customers within your caseload, receiving and corresponding... 
Summer work
Side job
Work at office
Local area
Holiday work
Working Monday to Friday

Thames Water

Swindon
2 days ago

£25k - £30k per annum

Complaints Handler Complaints Handler - Croydon / Hybrid - Leading Block Management Company Are you a proven Administrator seeking a new...  ...outstanding matters relating to issue resolution and complaint cases Collate and provide senior management with data of exiting... 
Permanent employment
Contract work
Work at office
Hybrid work
Flexible hours

Randstad Staffing

Croydon, Cambridgeshire
6 hours ago

£24k - £26k per annum

 ...opportunities, who are now looking to expand their team with a full-time Complaints Handler. In your new role, you will be responsible for the...  ...any operational risks identified during the complaints handling process to the compliance team and work closely with your... 
Permanent employment
Full time
Work at office
Hybrid work
City centre
2 days week
Working Monday to Friday

Hays

Liverpool
5 hours ago
 ...contractor supporting and providing engineering resource for over 35 years. We are looking to recruit an administrator to work in our complaints team. In your role you will be responsible for: General administration / office duties. Answer complaint calls and escalate... 
For contractors
Work at office
Holiday work
Flexible hours

Kelly Rail

Rothwell, West Yorkshire
5 hours ago
 ...This is initially a 5-month contracting Financial Services Complaints Handler opportunity and comes with the likely option to extend further. This role does have the potential for hybrid working after the initial 4-6 weeks working onsite to begin with for training and onboarding... 
Work at office
Hybrid work

Candidate Source Limited

Bracknell, Berkshire
6 hours ago