Average salary: £51,950 /yearly
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...Key responsibilities: Direct line management for a team of Service desk analysts, providing feedback through 121s and formal reviews
Draft the Service desk strategy to drive the shifting of incidents and requests to more efficient and faster resolution processes and design...
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£39k - £51k per annumEstimated
...Job Title: Service Desk Manager
Responsibilities:
Oversee all requests, incidents, and problems. Manage and coordinate urgent and complicated support issues.
Act as an escalation point for all requests and incidents. Develop and mature phone/ticket escalation processes...
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IQVIA Argentina
London
3 days ago
£43k - £46k per annum
London Permanent £43,000 - £46,000 per year
Do you have previous experience managing a service desk?
A leading provider of building engineering services
The key responsibilities for the Service Desk Team manager include
· To ensure all necessary actions are completed...
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£25k - £35k per annum
Our Client is a retail technology software company.
They are urgently looking to recruit a Service Desk Manager with at least 3 to 5 years commercial helpdesk support experience.
Supporting various teams across the CS Department and the Company to ensure the highest quality...
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...Additional responsibility includes regular and periodic patch management, Helpdesk function management and application troubleshooting. This... ...Liaise with all vendors when there is an issue with a service/application
Liaise with IT suppliers and co-ordinate purchasing...
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CMS is the trading name of Reccom Ltd, registered address
Saffery Champness LLP, St. John’s Court, Easton Street, High Wycombe HP11 1JX
Registered in England 4342310
Resolution Used to ensure the correct version of the site...
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...About the Role We are looking for a committed and customer-oriented individual to join our team as a Customer Service Desk Manager. Reporting directly to the Group Director of Customer Services, the Customer Service Desk Manager (CSDM) holds the responsibility of overseeing...
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Permanent employment
£60k per annum
Job Description
EU IT Solution Manager
To be part of the IT Leadership Team and working closely with the European IT Director in supporting... ...the transformation of the IT department to deliver quality IT services and associated support to our businesses across Europe....
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AV Service Delivery Manager - I am looking for someone who lives and breaths the world AV service.
This position requires a technical AV VC individual... ...and external resolution.
3) Ownership of the Service Desk strategy.
This includes planning, process implementation, improvement...
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£40k - £52k per annumEstimated
...Senior Service Desk Manager - Up to 75K - Hybrid - Central London
An exciting new opportunity has become available for a Service Desk Manager within a Microsoft Gold Partnered Managed Service Provider (MSP) in Farringdon, London.
We are looking for enthusiastic, passionate...
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ITSS Recruitment Ltd
London
3 days ago
Client: A leading cosmetic firm in the United Kingdom Job Title: Information Technology Service Desk Manager
Location: London W1U 8ED, United Kingdom
Job Description:
We are seeking a dynamic and experienced Service Delivery/Support Manager to lead the service delivery...
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£60k - £70k per annum
...Global Service Desk Manager | Environmental Services | £60,000 - £70,000 | Hybrid | Brentford
WeDo has recently partnered with a global Environmental Services organisation who are currently in the market for a Global Service Desk Manager to come on board.
The business...
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Hybrid work
2 days week
3 days week
...JOB TITLE :
Service Desk Analyst
LOCATION :
London
REPORTS TO :
Sr. Service Desk Manager (Atlanta)
WORK HOURS FOR POSITION :
The core work hours are Monday through Friday, 35 hours per week (7 hours per day, with one hour for lunch), to be worked between...
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Worldwide
Weekend work
1 day week
Working Monday to Friday
...Service Desk Analyst Role:
We are seeking ambitious hard working team players to join our service operations team and build their careers... ...and maintaining the knowledge and known error database Managing incidents, requests and problems
Incident/Request management...
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...Join my client, a prominent IT solutions provider, as a dedicated IT Support Specialist. In this role, you will play a pivotal part in managing Microsoft Active Directory, overseeing Office 365 administration, and troubleshooting software and hardware issues on both Windows...
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Casual work
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£23k - £25k per annum
...leading Manufacturer in their field, who are looking for a permanent Service Desk Assistant to work in their offices based in Dagenham.
As the... ...reports to be completed and passed to health and safety Manager weekly.
* To have a good understanding of General Data Protection...
Permanent employment
Full time
Working Monday to Friday
...customers through innovative, high-quality solutions and services. We employ intelligent thinkers – people with... ...greatest strength.
Job Summary
As a Service Desk Analyst, you will be part of the VIRTUS Service Management Centre who are the first point of contact for...
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Rotating shift
...leverage world class solutions to provide exceptional service for our users. As the Service Desk Administrator, you will have the opportunity to make impactful... ...from users, investigating issues, deploying fixes, and managing escalations into Level 2/Level 3/Vendor as needed....
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Hybrid work
£35k per annum
...through taking calls and handling the resulting incidents or Service Requests via the Service Desk system (currently Service Now).
Responsibilities... ...in order to make the business work more efficiently.
Manage Printing, restocking toner when needed, clearing print Jams...
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...experts keep Formula 1 moving. You could play a vital part as a Service Desk Analyst to act as first point of contact for IT department, to... ...high level of customer service.
Reporting into the IT Support Manager, you will:
Answer incoming calls/ emails to the service desk...
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