Search Results: 10 vacancies
£23k - £31k per annumEstimated
...support to employees, via various forms of engagement (voice, email and IM chat),
Ensure all support is logged and managed through ServiceNow.,
Ensure exceptional levels of customer service,
Escalate alarms from business systems via our monitoring software,
Support...
Servicenow
Work at office
Holiday work
Flexible hours
£45k - £60k per annumEstimated
...experience in some or all of the following technologies:
Enterprise Service Bus (ESB)
Linux WAF based on Apache and Mod Security
ServiceNow API Integration
Location: This role can be delivered in a hybrid nature from one of these offices Belfast, Birmingham, Manchester...
Servicenow
Hybrid work
£40.2k - £43.35k per annum
...framework with working knowledge of Incident, Problem and Change.
Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools.
Ability to utilise service reports to monitor and measure service...
Servicenow
Full time
Work at office
Work from home
Hybrid work
Flexible hours
Shift work
Night shift
Day shift
£80k per annum
...recurring tasks and future deliverables and change related activity.
Tools -
• Operating as primary internal customer for the NAO's ServiceNow (SN) implementation, determining how SN should be designed and configured for optimal use by DS Operations (and wider teams) and in-...
Servicenow
Permanent employment
Full time
Contract work
Traineeship
Work at office
Remote job
Hybrid work
Flexible hours
£37k - £50k per annumEstimated
...monthly overview of these sessions
Ensuring that there is sufficient cover on the desk in 1st Line on a daily basis
Monitoring the ServiceNow call queues to ensure that all tickets are handed within SLA and to the appropriate standards.
Escalation Point:...
Servicenow
Apprenticeship
Work at office
Remote job
Worldwide
Shift work
Rotating shift
Working Monday to Friday
£33k - £44k per annumEstimated
...Their primary responsibilities involve maturing IT documentation and enhancing systematic processes within our primary ITSM tool, ServiceNow. They achieve this by executing an ongoing program to review, revise, and enhance processes, procedures, and work instructions in collaboration...
Servicenow
Full time
Flexible hours
£22.25k - £26k per annum
...Exchange and Office 365.
An understanding of Service Desk operations, a qualification within the ITIL framework and experience using ServiceNow or another ITSM tool would be useful.
We understand that you might not have all of the qualifications and experiences that we...
Servicenow
Part time
Work at office
Local area
Remote job
Work from home
Flexible hours
£24k - £32k per annumEstimated
...support to employees, via various forms of engagement (voice, email and IM chat),
Ensure all support is logged and managed through ServiceNow.,
Ensure timely resolution of requests in line with agreed SLAs,
Ensure exceptional levels of customer service,
Escalate...
Servicenow
Work at office
Holiday work
Flexible hours
£22.25k - £26k per annum
...Exchange and Office 365.
An understanding of Service Desk operations, a qualification within the ITIL framework and experience using ServiceNow or another ITSM tool would be useful.
Our values
We understand that you might not have all of the qualifications and...
Servicenow
Part time
Work at office
Local area
Remote job
Work from home
Flexible hours
...guidance and escalation for developers and other members of the feature team(s)
You will work within, and contribute to, the overall ServiceNow Development Lifecycle Process as part of a delivery team focused on one or more products, providing specialist technical support and...
Servicenow
Contract work
Immediate start
Hybrid work
