Average salary: £45,355 /yearly
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- ...to join our team and make an impact? Responsibilities As Escalation Engineer you will deliver excellent customer and technical service... ...role you will report to Escalation Team Manager and will be supporting, troubleshooting TeamViewer software and services deployed in...SuggestedOn-siteRemoteFlexible hours
- £39k - £52k per annumEstimated...recruiting on behalf of a growing technology services provider seeking an experienced Escalation Engineer to join their Service Delivery team. This role will focus on providing high-level remote IT support, troubleshooting desktop, server, and network issues, and delivering...SuggestedPermanentFull-timeRemote
£45k - £50k per annum
...troubleshooting and problem-solving skills Responsibilities: Support multiple clients with a wide variety of technologies Work as part of our helpdesk team in an escalations / 3rd line engineering capacity Mentor more junior engineers Attend occasional client...SuggestedFull-timeOn-siteMonday to FridayFortis Recruitment Solutions
London10 days ago- ...At Schindler Ltd (UK), our elevators, escalators, and moving walks safely transport more than... ...Specialist, you'll provide expert technical support across Schindler's UK business, acting as... .... Working closely with field engineers, operational teams, project teams, customers...SuggestedNight shift
£15.6k per annum
...What you'll do at work Providing first-line IT support to colleagues Setting up and maintaining computers, laptops and... ...and access permissions Troubleshooting technical problems and escalating issues where required Supporting the maintenance of IT systems...SuggestedFull-timeApprenticeshipRemoteMonday to Friday£55k - £60k per annum
IT Support Analyst/Engineer with Level 1 and Level 2 Role Description This full-time IT Support Analyst/Engineer role covers both Level 1 and... ...second-line diagnostics, resolving complex incidents, escalating problems when required, and updating documentation and knowledge...SuggestedFull-timeHybrid workingOn-site£15.6k per annum
..., configuration and maintenance of IT hardware and software. Support users with technical issues across desktops, laptops, printers and... ...of stakeholders, keeping them informed of progress and managing escalation where appropriate Develop and maintain effective working...SuggestedApprenticeshipRemoteMonday to Friday£17k per annum
...John Finch Computers, a well-established IT support and services company based in Hereford,... ...whiteboards Documentation & Escalation - Logging issues and resolutions in ticketing... ...and escalating complex problems to senior engineers or vendors when necessary Where you'll...SuggestedApprenticeshipRemoteMonday to Friday- £31k - £42k per annumEstimated...exciting opportunity to join a specialist engineering team delivering advanced communication... ...key role in designing, implementing and supporting complex network systems, working across... ...will also be responsible for resolving escalated technical issues, contributing to product...SuggestedFull-timeRemote
£23k per annum
...job is to provide first and second line IT support to our London schools and central trust... ...and work alongside one other IT support engineer, Eduthing (MSP), and the Operations Manager... ...t be resolved by the on-site IT team are escalated to our MSP Maintenance of all virtual...Suggested40 hours/weekOn-siteImmediate startRemoteMonday to Friday5 days/week- £37k - £48k per annumEstimated...Cyber Security Portfolio Job Description Technical Support Engineer - Fully Onsite - Bristol This is a full-time onsite Support... ...Tablets; Digital Signage . On-site engineers will also escalate incidents to the offsite team where required and will assist with...SuggestedFull-time
£175 - £200 per day
IT Support Engineer (1st & 2nd Line Support) Location: London (with occasional travel to sites across York and London) - the additional travel... ...accounts, equipment and access are provisioned securely. Escalate complex technical issues where appropriate while maintaining ownership...SuggestedFull-time- £32k - £42k per annumEstimated...profession around the globe. Luminance is looking for an IT Support Engineer to join its internal IT function in London. You will be... ...relevant IT support experience with exposure to more complex escalations would be advantageous ~ Strong experience supporting Apple...SuggestedFull-timeOn-siteRemote
£35k - £50k per annum
...IT Support Engineer - London London (2-3 days in office) The Role We are seeking an IT Support Engineer to help support and grow... ...troubleshooting. Part of an On-Call Rota for Out of Hours support and escalations. Occasional travel to other offices and client sites may...SuggestedPermanentOn-siteRemoteRotating shifts- ...Opportunity We’re building our UK-based Technical Support team and are looking for three Technical Support Engineers to join us. As the first point of contact for... ...teams, product testing, and development teams to escalate, investigate, and resolve customer issues. Build...Suggested
£34k - £38k per annum
...EDR solutions. We require experience supporting SaaS platforms in a multi-tenant MSP environment... ...tickets within our PSA system. We escalate issues where appropriate and follow... ...migration projects. We mentor junior engineers and provide technical guidance. We assist...PermanentFull-timeOn-siteRemoteRotating shiftsOctavian IT Services
Nottingham18 hours ago£130k - £175k per annum
...growing group of committed researchers, engineers, policy experts, and business leaders working... ...without friction. We're hiring an IT Support Engineer who pairs strong technical... ...onboarding, offboarding, reorgs) Handle escalations that need cross-team coordination Join...Long-term contractHybrid workingVisa sponsorshipOn-siteFlexible hours- £48k - £63k per annumEstimated...applications and next steps. Our partner is looking for a Technical Support Engineer based in United Kingdom. As a Technical Support Engineer,... ...influence over processes, documentation, automation, escalation paths, and team practices. You will partner closely with customers...Remote jobWork from home
- £67k - £88k per annumEstimated...first day, help employees with technical support, and manage our hardware and fleet of... ...technology and projects, and grow your skills in engineering. Key Responsibilities Provide on-... ...requests and triage and prioritise - escalating where necessary, but knowing what is...Full-timeOn-siteRemoteFlexible hours
£32k - £35k per annum
...About the job Job Title: Senior IT Support Engineer (Escalations / 2nd–3rd Line) Location: Nottingham IT MSP Salary: £35,000 Why Join Us? Collaborative Environment: Be part of a close-knit technical team where knowledge sharing and mutual support are part...Remote£40k - £45k per annum
...Previous experience in a first-line IT support or service desk role Strong knowledge... ...requests within agreed service levels Escalate complex technical issues where appropriate... ...We are seeking a proactive IT Support Engineer to join our law firm in central London, with...Full-timeHybrid workingOn-siteClear Legal & Financial Recruitment
London7 days ago£35k per annum
...are all proud of our values-led, open, supportive and inclusive culture. It's just as important... ...Radar Healthcare's new IT Support Engineer The IT Support Engineer will provide... ...network, access and application issues, escalating complex matters appropriately and keeping...Full-timeSummer workHybrid workingOn-siteRemoteWork from homeFlexible hours- £22k - £28k per annumEstimated...IT Support Engineer - Newark, Nottinghamshire We have an exciting opportunity for an IT Support Engineer to join our growing ICT team. As... ...helpdesk support by logging, triaging, prioritising, resolving and escalating tickets, while keeping users updated and maintaining accurate...Full-timeOn-siteRemoteMonday to FridayFlexible hours
- £27k - £35k per annumEstimated...We are looking for an experienced Engineer to provide technical leadership for the... ...responsible for improving equipment reliability, supporting maintenance activities, investigations... ...CMMS making improvements to the content. Escalate technical, safety, or quality issues in...Remote jobFull-timeApprenticeshipOn-siteMonday to FridayFlexible hoursShift work
£29k - £32k per annum
IT Support Engineer Warwick - 5 days onsite £29,000 to £32,000 VIQU has partnered with a leading UK manufacturer to recruit an IT Support... ...incidents and requests - Work with third-party suppliers and escalate issues to second- and third-line support where required -...Full-time£26k - £32k per annum
...Salary: £26,000 - 32,000 per year Requirements: Experience supporting users in a service desk or 1st line IT support environment Strong... ...our in-house system, Evolve Troubleshoot and resolve or escalate incidents and service requests where needed Log, categorise,...Full-timeOn-siteSolus Accident Repair Centres
Stansted, Essex12 days ago- ...working with a growing Managed Service Provider to recruit an IT Support Engineer. MUST HAVE CURRENT DBS CLEARANCE You'll act as a key point... ...issues across hardware, software, and networks, and escalating where required. The role also involves maintaining accurate records...InterimImmediate start
£32k - £35k per annum
...established MSP in central Edinburgh is looking for a 2nd Line IT Support Engineer to join its growing team (fully onsite). This is a great... ...365, Windows, macOS and networking issues ** Resolving escalated hardware, software and connectivity problems ** Taking ownership...PermanentHybrid workingOn-site£33k - £37k per annum
...switches, firewalls, routers, and VPNs IT support or helpdesk experience Experience... ...support to customers and our internal engineering teams, resolving network, hardware, and... ...support tickets, working to defined SLAs and escalating to senior engineers where required...Full-timeRemoteReliance High Tech
Eccles, Greater Manchester13 days ago- £35k - £45k per annumEstimated...quantum computing company in Europe. The Purpose As an IT Support Engineer , you’ll help keep OQC’s technology estate reliable, secure... ...diagnosis through to resolution, working to agreed SLAs and escalating complex or high-impact issues when needed. Troubleshoot...Full-timeOn-site
