Average salary: £45,355 /yearly
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- £39k - £50k per annumEstimated...Location : Remote role Position Title : Escalation Engineer – Service Desk (L4) NIGHT SHIFT Job Type : Full-Time – Night Shift (10pm... ...protect data on-premises and in the cloud, with 24/7/365 expert support. We offer a flexible, consumption-based model to grow with...SuggestedFull-timeHybrid workingImmediate startRemoteWork from homeFlexible hoursNight shift
- £30k - £40k per annumEstimated...Job Description IT Support Engineer / 1st Line Technical Support Service Desk Analyst Join a fast-paced managed services environment... ...networking issues while maintaining accurate ticket records and escalating where required. This is an excellent opportunity to...SuggestedPermanentFull-timeOn-site
£29k - £33k per annum
...razorblue role: We are looking for a Security Support Engineer to join our growing team of like-minded tech people. Should you choose to... ...resilience Collaborate with infrastructure and network teams to escalate and resolve high-risk vulnerabilities Stay ahead of the...SuggestedHybrid workingOn-siteRemote£15.6k per annum
...into a successful career? As an ICT Apprentice, you’ll join a supportive team that will help you grow into a confident, skilled IT professional... ...stakeholders, keeping them informed of progress and managing escalation where appropriate Develop and maintain effective working...SuggestedApprenticeshipRemoteMonday to Friday£37k - £44k per annum
...organisation within the power distribution sector to recruit a Technical Support Engineer who will act as the primary point of contact for clients,... .... * Liaise with internal engineering and operations teams to escalate and resolve advanced technical challenges. * Support...SuggestedFull-timeRemote- £25k - £32k per annumEstimated...This is a practical, hands-on role supporting employees across the business with day-to-day IT needs while helping maintain and improve... ...processes, issues and solutions • Work with external suppliers when escalation is required Security & Best Practice • Support...SuggestedFull-timeOn-site
£31.5k - £33k per annum
...looking for a keen and diligent First Line Support team member to handle our expanding... ...will also work closely with our Platform Engineering team who will support you in providing employees... ..., VPNs and system access. Assign and escalate tickets to a higher level where tickets...SuggestedLong-term contractHybrid workingOn-siteRemoteMonday to ThursdayFlexible hoursWeekend work£150 - £220 per day
...Robert Half are recruiting for an experienced IT Support Engineer to support a market leading manufacturing organisation on an initial 3‑month... ...a busy manufacturing site. Act as the primary on‑site escalation point for end‑user issues, ensuring quick diagnosis and resolution...SuggestedRobert Half
Marlow, Buckinghamshirea month ago£18.56k per annum
...largest independent industrial refrigeration engineering company, founded in 1970, working with... ...to commissioning and maintenance, supported by a nationwide branch structure. The company... ...to ensure effective communication ~ Escalate helpdesk cases that require engineer level...SuggestedLong-term contractPermanentFull-timeApprenticeshipOn-siteImmediate startMonday to Thursday- ...We're seeking a Technical Support Engineer with a passion for learning and customer engagement to solve customer challenges, learn in a growing... ...advocate for the customer by capturing actionable feedback, escalating complex technical challenges to senior team members &...SuggestedHybrid workingRemoteFlexible hours
- £35k - £44k per annumEstimated...multidisciplinary team of clinicians, scientists, and engineers. What unites us is our open culture,... ..., and user-friendly IT environment that supports both office-based and remote teams. That’... ...help guides, and improve IT workflows Escalate complex issues to external vendors or...SuggestedFull-timeOn-siteImmediate startRemote
£28k - £49k per annum
...0 per year Requirements: Some experience in an IT support role, internship, or helpdesk environment Understanding... ...Logging and managing tickets through to resolution Escalating more complex issues to senior engineers Delivering excellent customer service and user...SuggestedFull-timeInternshipOn-siteRemoteApplause IT Recruitment Ltd
Burnley, Lancashire17 hours ago£37.44k per annum
...: Significant experience in technical support or a similar environment Confidence investigating... ...systems Use advanced listening and de-escalation techniques to guide customers and... ...Lancaster, seeking a Technical Support Engineer to join our team. In this role, you will...SuggestedFull-timeReed Technology
Lancaster, Lancashire7 days ago- ...IT Support Engineer (2nd / 3rd Line) - London Smart Managed Solutions Smart Managed Solutions is looking for an experienced IT Support... ..., cloud and end‑user environments, acting as a primary escalation point for technical issues. You will work closely with the IT...SuggestedLong-term contractFlexible hours
- ...We are seeking an experienced 2nd Line Tech Bar Engineer to provide high-quality, customer-facing technical support across onsite and remote environments. This role acts as an escalation point from 1st line support, resolving more complex technical issues while delivering an...SuggestedRemote
Skillsbay Limited
Londonmore than 2 months ago £28k - £32k per annum
...IT Support Engineer Location: Lowton (Customer Site) – 3 / 4 days per week; Occasional travel to Whetherby Hours: Full-time, 37.5... ...rates. You will manage your own ticket triage, prioritising and escalating issues where necessary, while maintaining compliance with...Full-timeOn-siteLancashirea month ago£39k - £40.2k per annum
...pick things up quickly Experience handling major incidents and escalations Solid understanding of cyber security principles and... ...existing team Responsibilities: Provide 2nd and 3rd line support across infrastructure, systems, and end-user environments Act...Full-timeInterimHybrid workingOn-siteImmediate startInterface Recruitment
Hull, East Yorkshire7 days ago- £204k - £275k per annumEstimated...Trade Support Engineer – Fintech / Linux Quant Capital is urgently looking for a Trade Support Engineer to join our high profile client... ...reporting and market data systems proactively. • Serve as an escalation and coordination point during Production critical incidents,...
- £51k - £65k per annumEstimated...Reporting to our Technical Support Lead, as a Technical Support Engineer, you will be responsible for owning the identification, diagnosis, and resolution... ...of complex customer incidents and acting as a primary escalation point, leveraging excellent and prompt communications...Full-timeHybrid workingOn-site
£35k - £50k per annum
...IT Support Engineer - London London (2-3 days in office) The Role We are seeking an IT Support Engineer to help support and grow... ...troubleshooting. Part of an On-Call Rota for Out of Hours support and escalations. Occasional travel to other offices and client sites may...PermanentOn-siteRemoteRotating shifts- £36k - £47k per annumEstimated...for contact center and back-office teams. Our solutions currently support hundreds of thousands of customer service agents for brand-name... ...of varying severity and effectively manage the resolution or escalation of all issues within accepted service levels. Apply technical...Remote jobFull-time
- £45k - £59k per annumEstimated...Technical Support Engineer – Graduates Considered An exciting opportunity for a Graduate or experienced technical support professional... ...initial report through to resolution Basic troubleshooting, and escalation of issues to the tech team Give an excellent customer...Long-term contractFull-timeOn-siteRemote
£26k - £33.8k per annum
...Provide first-line IT support to users via phone, email and service desk tools Log, own and resolve incidents and service requests within... ...Troubleshoot and diagnose hardware and software issues Escalate unresolved issues to senior IT colleagues following defined procedures...TemporaryShift workRotating shifts£30k - £35k per annum
...year Requirements: Experience in an IT Support, Helpdesk, or Desktop Support role... ...documentation, and knowledge base articles Escalate complex issues where required while maintaining... ...for a proactive 1st/2nd Line IT Support Engineer to join our supportive and collaborative...Full-timeOn-siteRemote5 days/weekArtis Recruitment
Broxbourne, Hertfordshire4 days ago£26.92 per hour
...Technical Support Engineer Location: Broughton Contract Length: Until Nov 2026 (likely extension) Hours: 35 per week, 4.5‑day pattern... ..., concessions, missing parts, tooling and DQNs. Manage and escalate Work Orders and blocked tasks. Support continuous...Monday to FridayShift work- ...for UK businesses. We're currently recruiting for an IT Support Engineer to support our colleagues in the following offices: Nelson,... ...and resolve basic hardware, software, and network issues. Escalate complex problems to 2nd line and other support teams. Maintain...
£26k per annum
...for candidates with some experience in IT support who are eager to take the next step in... ...Responsibilities: As our IT Support Engineer, your primary responsibility will be to serve... ...line PC hardware and software support Escalating tickets when necessary Conducting basic...Full-timeFortis Recruitment Solutions
Abingdon, Oxfordshire5 days ago£32k - £37k per annum
...Previous experience working for an MSP in support/implementation capacity. Strong... ...infrastructure within the business and act as an escalation point for support. Provide technical 2... ...North Birmingham, seeking an IT Support Engineer to join our technical team. This role is...Full-timeHenley Executive
Green Lane, Devon11 days ago- £35k - £45k per annumEstimated...: Provide timely, efficient technical support with prompt responses to customer inquiries... ...functionality. Collaborate with the engineering team to address complex technical challenges... ...Reproduce customer-reported issues and escalate confirmed problems to the appropriate...Remote jobFull-timeFlexible hours
- £22k - £25k per annumEstimated...stuck on a problem at 11pm, you fire off a support ticket expecting a generic response, and... ...is looking for a Technical Support Engineer based in Europe (CET hours) to join our... ...is genuinely complex — you'll dig deeper, escalate cleanly, and keep the customer informed throughout...Full-timeRemote
