Average salary: £63,333 /yearly
More statsSearch Results: 15 vacancies
£21k - £28k per annumEstimated
...Temporary Customer Service Advisor should have:
~1 year's experience within a Contact Centre environment
~ Experience with Zendesk is preferred, but not essential
~ Excellent verbal and written communication skills.
~ Strong problem-solving and negotiation skills...
Suggested
Hourly pay
Permanent employment
Temporary work
Work at office
Immediate start
£21k - £24k per annumEstimated
...with different payment systems
Experience working in customer services advantageous but not essential
Experience using Zendesk advantageous but not essential
Excellent IT skills and a good understanding of ecommerce
Outgoing and friendly attitude...
Suggested
Work at office
Work from home
Flexible hours
Shift work
Rotating shift
Weekend work
Sunday
Saturday
£47k - £63k per annumEstimated
...Firm background setting solving customer issues in a calm and reasonable manner
Full working knowledge of support software tools (Zendesk, Help Scout, Intercom etc.)
Passionate and enthusiastic working that love a start-up environment and are ready to take ownership.
Proven...
Suggested
Permanent employment
Work at office
City centre
Hybrid work
£38k - £55k per annumEstimated
...methodologies and project management principles
Proactive, can-do attitude in a lively team environment
Knowledge of Trello and Zendesk is advantageous
Attributes
Wants to develop their role and responsibilities as the business grows
Our staff are office based...
Suggested
Permanent employment
Full time
Work at office
Relocation
Work visa
Holiday work
Shift work
Working Monday to Friday
£28k - £38k per annumEstimated
...Systems - Windows 10/11 & OSX 11 to 13
JAMF/ABM MDM
MS Office & Adobe Creative Cloud
Meraki / Unifi Wi-Fi Infrastructure
Zendesk Ticketing & Asset Inventory Management
Sophos Endpoint Protection / Microsoft 365 Defender
Skills and experience weâd like you...
Suggested
Full time
Work at office
Remote job
3 days week
£31k - £42k per annumEstimated
...demonstrable grasp of business-related issues and opportunities.
Knowledge and experience of ticket based systems such as Jira/service desk/zendesk
Please note that due to the high volume of responses we receive, only successful applicants will be contacted.
If youâd like...
Suggested
Permanent employment
Full time
Contract work
£27k - £37k per annumEstimated
...foundation V3/V4 preferable or similar Change Management course
Experience using ITSM tool either Solarwinds, ServiceNow, Salesforce, Zendesk, etc. and experience working in an ITIL environment.
Self-motivated, pro-active and can demonstrate initiative.
Strong...
Suggested
Full time
Extra income
Work at office
Hybrid work
£21k - £30k per annumEstimated
...team, the role will require you to act as first point of contact for our industry leading billing software platforms raised via our ZenDesk case management platform.
Working within an ITIL framework you will provide support to an established client base including some of...
Suggested
Full time
Work at office
Hybrid work
Holiday work
Flexible hours
£21k - £30k per annumEstimated
...logical problem-solving approach
Previous experience in a similar service desk or shared service environment would be advantageous.
Zendesk
Atlassian
Jira
Benefits
~ You will be entitled to 25 days’ holiday + 8 bank holidays increasing with length of service....
Suggested
Full time
Work at office
Employment trial period
Holiday work
Weekday work
Working Monday to Friday
£21k - £27k per annumEstimated
...Ability to diagnose and troubleshoot basic technical issues
Familiarity with remote desktop applications and help desk software (eg. Zendesk)
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal...
Suggested
Permanent employment
Full time
Traineeship
Relocation
Working Monday to Friday
£39k - £55k per annumEstimated
...Server DBA Experience (a plus)
Programming experience or QA/Technical Support related experience (desirable)
Experience working with Zendesk and/or Jira (preferred)
Demonstrated experience in live debugging code to diagnose and resolve issues in real-time
Excellent...
Suggested
Long term contract
Work at office
Remote job
Hybrid work
£21k - £28k per annumEstimated
...offering solutions that meet the customer’s needs and expectations. Key tasks
1. To communicate with customers through CRM software (Zendesk) answer questions and resolve complaints through email and webchat.
2. To process listings relating to customers travel plans and...
Suggested
Working Monday to Friday
£26k - £37k per annumEstimated
...during weekdays (Monday - Friday)
~ Experience handling a high volume of leads via phone and email
~ CRM Experience (Salesforce, Zendesk)
~ Proficient in Google Suite and Excel
What We Offer:
Work anywhere in the world (we are 100% remote team)
Opportunity to...
Suggested
40 hours per week
Remote job
Home office
Weekday work
Working Monday to Friday
£21k - £24k per annumEstimated
...Technologies (ex: HTML, CSS, PHP, jQuery, NodeJS)
~ Workflow â terminologies and understanding
~ Ticket Management software (Zendesk/Jira or other)
~ Strong analytical skills and logic
~ Autonomy and initiative in troubleshooting and problem solving
~...
Suggested
Full time
Work at office
Remote job
Flexible hours
Weekend work
Working Monday to Friday
£11.83k per annum
...working day
Receiving & Making telephone calls to customers and our supply chain
Registering and updating calls on our computerised Zendesk CRM System
Working and maintaining enquiries in line with strict KPI’s and dedicated service level agreement for key accounts...
Suggested
Permanent employment
Apprenticeship
Long term contract