Operations Coordinator

Operations Coordinator Job Description Template

Our company is looking for a Operations Coordinator to join our team.


  • Carry out internal audits, client file audits and log and record findings reporting to management as required;
  • Keeping up to date and maintaining regulatory knowledge;
  • Prepare numerous reports for team and client meetings;
  • Conduct reconciliation and administration of files; supplier, operative and client invoicing;
  • Prepare and file documentation, maintain accurate records and reports as required;
  • Overseeing, coordinating, and organizing various operational logistics;
  • Ensuring all timesheets are submitted correctly and reporting on figures;
  • Providing support to the Operations Team: Coordinating meetings and book meeting rooms;
  • Forecasting staffing requirements for senior management;
  • Project Management and Administration;
  • Governance of the internal management systems;
  • Chairing and organizing fortnightly team meetings and making sure all action items are documented for completion;
  • Responsible for ensuring new starter process is adhered to and not advanced without the completed approvals in place;
  • Managing software subscriptions and user lists;
  • Planning team and sub-team meet ups to create a comfortable, budget-friendly, and fun experience for everyone.


  • Customer focused;
  • planning;
  • Experience in busy office based admin/customer service role is essential;
  • Communication;
  • Standards and Quality;
  • Business Awareness;
  • Adaptability;
  • Problem solving.