Second Line Support Engineer

Second Line Support Engineer Job Description Template

Our company is looking for a Second Line Support Engineer to join our team.


  • Gathering facts, fixing problems and escalating where necessary;
  • Assisting with analysis of system data;
  • Windows & Linux systems administration;
  • Liaising with client IT teams to implement the platform;
  • Hardware preparation.


  • Knowledge setting up and working in clustered environments;
  • Working knowledge of SMTP;
  • Experience supporting DNCP and working in a multi domain environment;
  • Experience working between RAS and VPN environments.