Second Line Support Engineer Job Description Template
Our company is looking for a Second Line Support Engineer to join our team.
- Gathering facts, fixing problems and escalating where necessary;
- Assisting with analysis of system data;
- Windows & Linux systems administration;
- Liaising with client IT teams to implement the platform;
- Hardware preparation.
- Knowledge setting up and working in clustered environments;
- Working knowledge of SMTP;
- Experience supporting DNCP and working in a multi domain environment;
- Experience working between RAS and VPN environments.