Solution Designer

Solution Designer Job Description Template

Our company is looking for a Solution Designer to join our team.

Responsibilities:

  • Be a ‘trusted pair of hands’ in the office to ensure you accurately and professionally document the proposed solutions based on client requirements;
  • Learn early on to take full responsibility for simple solution requests from clients;
  • Provide advice on process and tool improvements to ensure we continue to optimise the end to end processes;
  • Liaise with the sales and service management teams to deliver designs within agreed deadlines, particularly at peak work times;
  • Engage with the delivery teams to ensure that designs are understood and implemented in the way our clients expect;
  • Interface with the projects and engineering teams to scope & price them and ensure the correct approvals are obtained;
  • Work within our pricing tools to deliver accurate quotes and pricing models.

Requirements:

  • Skilled use of Excel for pricing and reporting purposes would be an advantage;
  • Understanding of the core IT concepts behind servers, enterprise storage, networking and security would be an advantage;
  • Comfortable capturing requirements and speaking directly to clients;
  • Coding, DevOps and other Computer Science skills are not required for this role, although they may be useful as you develop your career within Ensono.