QA Administrator Job Description Template
Our company is looking for a QA Administrator to join our team.
Responsibilities:
- Conducting product testing where applicable;
- Taking part in other business projects where appropriate;
- Be available to support customers visits internally and externally;
- Inspecting all incoming third-party orders;
- Facilitating continuous improvement projects;
- Recording all CFRs (Customer Feedback Report) including entry of Spoilage Tickets;
- Monitoring and following up on outstanding reports – corresponding with customers and keeping the Customer Services Team updated;
- Supporting Rewind and Customer Services on 2* systems;
- Recording and publishing the weekly KPI for the Ops Team;
- Working with relevant departments on problem solving and prevention where applicable;
- Working with the team and complying with relevant quality standards and carrying on the audits.
Requirements:
- Able to work independently seeking guidance where appropriate;
- Proactive, positive, enthusiastic – demonstrates “can do” attitude;
- Computer literate – MS Outlook, Excel, Word or equivalent;
- Excellent communicator (written and verbal) at all times;
- Resilient, multi-tasking and ability to work to deadlines;
- Well organised, paying close attention to detail and the ability to prioritise tasks;
- Friendly, appreciable and flexible – a team player;
- Willingness to learn and support colleagues.