Account Manager / Project Lead

Account Manager / Project Lead Job Description Template

Our company is looking for a Account Manager / Project Lead to join our team.


  • Business case and proposal writing;
  • Reviewing project schedules with Client management;
  • Monitoring the progress of the projects and making adjustments as necessary;
  • Discussing business and project requirements with Clients;
  • Maintaining data to support forecasting and invoicing and creating project documentation;
  • Management of staff including coaching, performance management, motivation and development;
  • Developing communication schedule to update stakeholders;
  • Development and/or management of new processes in order to drive performance and compliance;
  • Running pilots for understanding project needs and lessons learned;
  • Arranging and leading regular and ad-hoc meetings with Clients and staff;
  • Consulting with business owners to find creative solutions to team, business and customer requirements;
  • Monitoring project budgets and expenditure;
  • Running governance meetings, developing the materials to be discussed;
  • Recruitment including writing job specifications, reviewing applications and interviewing;
  • Assisting with change projects following the launch of new programmes, change in business owners, growth or reduction in team size.


  • Ability to work productively, efficiently and effectively with initiative and drive under tight timescales and pressure;
  • Punctual, reliable, hard-working;
  • Experience within the shopfit / retail design industry is essential;
  • Strong grasp of Excel essential;
  • A good team person who can develop good working relationships with colleagues, customers and suppliers;
  • Attention to detail and quality;
  • Experience with the management of teams is not essential but an advantage;
  • Highly motivated and proactive;
  • Must be able to ‘think on your feet’ and be a solutions provider.