Group Quality Manager Job Description Template
Our company is looking for a Group Quality Manager to join our team.
Responsibilities:
- Develop and maintain cost of poor quality tracking system in relation to customer returns and non-conformities;
- Maintain internal non-conformance report system and ensure all required actions are completed before closing reports;
- Maintain and develop KPI’s for all critical requirements of Quality and take required actions to continually improve all KPI’s;
- Conduct internal reviews of all processes in line with the requirements of the company accreditations;
- Prepare and give presentations to management and employees on KPI performance, trends, concerns and changes that affect the Quality of the product;
- Implement new procedures and processes to successfully change accreditation to the new ISO9001:2015 quality standard;
- Maintain current company accreditation to UKAS, ISO9001, 17025.
Requirements:
- Must be computer literate with good experience of using: Microsoft Office, particularly Excel, Outlook and Word;
- Must have excellent communication skills;
- At least 5 years relevant quality management experience;
- Ability to analyse problems, detect root cause and resolve issues;
- Previous experience of conducting accreditation audits;
- Experience in quality management systems and internal auditing;
- The ability to self-prioritize workload;
- Strong ability to influence and manage expectations.