Senior QA Officer

Senior QA Officer Job Description Template

Our company is looking for a Senior QA Officer to join our team.


  • Will support the maintenance of the site QMS and facilitate reporting of relevant KPIs within department and across site as required;
  • Ensure customer complaints are satisfactorily investigated and communicated;
  • Will support in the training and development of QAOs as required;
  • Ensure deviations, CAPA and change control for which you are the owner are progressed in a compliant and timely manner;
  • Help conceive, define and deliver Quality related improvements projects;
  • Ensure deviations, CAPA and change controls are reviewed and/or approved in accordance with internal procedures;
  • Participate and/or host internal audits and in risk assessments;
  • Ensure batches are QA reviewed as required to support the business needs;
  • Any other activity deemed quality related by the Head of Quality;
  • You will liaise and negotiate with Suppliers on Quality Technical Agreements (QTAs) and play an active role in the Vendor Management;
  • You will escalate and manage Risks and Quality Alerts, and their investigations and reports, creating an efficient site risk profile.


  • Right first-time figure at QP release;
  • Ability to read, write and follow written/verbal instructions;
  • Scientific degree or significant experience with a relevant role;
  • Good communication skills, and ability to write reports QA Department internal performance KPIs;
  • Quality Management Systems performance (CAPA’s, deviations, and complaints);
  • Customer Audit performance;
  • Health and safety performance – accidents and lost time.