IT Operations Engineer Job Description Template
Our company is looking for a IT Operations Engineer to join our team.
Responsibilities:
- Repair/replace hardware and software as required;
- Take charge and action the IT on/off boarding process to ensure a smooth start date;
- Provide individual and group training and support on request;
- Provide technical support to our local and branch users, on a mix of Windows and Mac devices;
- Support and administer a wide range of SAAS apps;
- Take ownership and resolve issues and requests to completion;
- Maintain IT assets & inventories;
- Document system configurations and update existing system documentation;
- Be involved in project work and responsible for tasks;
- Assist in the sourcing and manage all offices IT equipment with preferred suppliers;
- Administration of accounts within management tools. Okta, Gsuite, Airwatch.
Requirements:
- Standard office products and computer peripherals working knowledge (eg printers);
- Windows experience;
- Strong Scripting skills and automation experience (DevOps, Puppet, Python preferred);
- Strong Linux experience;
- Networking skills (Ability to troubleshoot IP networks).